Asbury Window & More

I would give zero stars if I could. Windows are drafty and impossible to work with. I had them come out twice to adjust them and a week later same problem. Huge gap in all the windows where the top and bottom meet and makes it almost impossible to lock your windows. Like I said, the draft is unbelievable. Should’ve went with an Anderson installed by anyone but them.

Just wanted to give a shout out to this business and particularly Matthew Valerio. We had ordered new windows for our first floor in 2006 and installed them on our own. A crank (handle) broke off one of our windows this past month (2015). I rang Matthew and he researched this problem for me, tracked down the exact crank I needed and gave it to me free of charge. I especially think this is great customer service, because they no longer carry the brand of window that I had installed and he went out of his way. Going out of your way for customers is always the best option. Thank you Asbury Window and More and thank you Matthew.

I used asbury window to purchase a Anderson window crank assembly. 1^st they lied and told me it was a discontinued item, but they could get it. 2^nd they charged me $ 130 dollars for the part. 2 years later it broke again, I just purchased the same part directly from Anderson Windows for 25.00 dollars and it is not discontinued. If your looking for honest service at a good price. Go anywhere else but Asbury Windows.

Very disappointed with recent installment of replacement windows on my home. Bob came to my house for estimate/​measurement and told me that I would not notice a difference with the windows and I clearly do. Since the windows are in the front of my house with older ones right next to them it is very obvious. Expressed my concern and disappointment. My only solution is to now order additional windows so the entire ground floor in front matches. I was originally charged $ 700 per window (7 windows replaced). Need to order 4 additional ones which I feel I should get close to cost as it was never the intention to replace all windows, their offer of less than 15% off seems like a slap in the face.
I did originally get a few estimates, Anderson replacements were ridiculously high but the other two were very close to Asbury Windows estimate however they all told me quite clearly that there would be a noticeable difference. I made the mistake of trusting Bob and his statement «you won’t notice the difference».

I used Asbury Window & Door to replace my front and back doors. The staff who came to my house to provide me the estimate was very professional and provided a wide assortment of options of door styles and colors.
The price was fair and competitive. I did obtain 3 estimates and felt that Asbury Window & Door would provide the best service at the best price and I was correct.
The installation of the two doors went very well. It was very efficient and you could definitely tell that the installers had a lot of experience with doing this type of work which made me very comfortable with the results.
After installation, the company contacted me to make sure I was satisfied. A few months later, I called them with a question about the door and they came out to my house and showed me how to adjust the door sill.
The company really does provide very good service.
One of their technicians is a little rough around the edges. They sent him out to my house to fix a broken door knob and the guy was not very professional. He didn’t introduce himself when I opened the door and he didn’t explain what he was going to do that day. When he was done looking at the broken door knob, he didn’t explain what was wrong, rather he told me to call the office. When I called the office, Tim handled the issue to my satisfaction by explaining how the warranty process works.