Mission Animal & Bird Hospital

I have been taking my two dogs to Mission Animal & Bird Hospital for the past 6 months. I’ve been very happy with the level of care that my dogs have received. I also love the Grooming services. I would recommend.

I took my dog in right after I got him to be checked out by the vet. I purchased the wellness plan and two weeks later the dog seemed lethargic so I took him in to find out what was wrong with him. They ran tests and said he was fine and sent him home. The following day I woke up to my dog looking lethargic again. Needless to say my dog passed away in my arms. I took him back to the vet and paid to have them to take care of his body. Not only did I pay for a visit with tests and disposal of my precious pup they had the audacity to charge me a portion of the wellness plan. I had it two weeks! never used it or even received my first monthly statement and I had to pay a cancellation fee? Really? They should be ashamed of themselves!!!

I have 9 cats, 6 indoor only and three feral turned friendly that were here when I bought my house. I recently had Peaceful Paws come to put my beloved 18 year old cat to sleep at home. Since having so many pets I have a lot of vet bills, goes with the territory. I initially came in because it was Sunday and neither of my regular vets were open. I initially was impressed and really liked the vet who moved the next week to Texas. My cat has asthma and the vet has prescribed Theophylline and as her prescription was running low I wanted to order online for cheaper. Turns out this office won’t work with an online pet pharmacy so I had my records transferred which was a major ordeal. I then wanted to buy 7 pills until my meds arrived but when I found out they were going to charge $ 3.15/per pill vs the $ 1.66 I paid for 30 I gave them back. Justine at the front desk has the worst customer service skills, she is just borderline rude. My vet that the records were transferred to of course works with the online pharmacy so I was able to get my prescription but I still needed the medication until it arrived and nobody else had it. I called to fill her prescription and had the displeasure of talking to Justine again. She told me it would take 24 hrs to fill even though I told her my cat was out of medication at this point. I also let her know her customer service skills left a lot to be desired. I told her I wanted the whole prescription filled rather than you being gouged on the price of 7 pills. Next day I recvd text so I came in to pick of the pills and again has the displeasure of dealing with Justine. she only had the prescription filled with 7 pills and at this point it annoyed me because we already had this conversation the day before. I paid for the pills and I will do my best to never ever go back. I now see why the reviews are 3 stars. Additionally, when I was there to pick up the prescription the first time while I was waiting I was looking at the cats in boarding and one of them had NO food and NO water and their litter box was disgusting. I did point this out to Justine but she didn’t seem to care. seriously…there is NO excuse for NO water. Like I said, I was initially impressed and thought it could be a great place to go that’s closer but after dealing with Justine and her bad attitude three times AND the fact that they don’t work with online pharmacies like other vets you can bet I won’t be back unless it’s a life or death situation. So, me and my nine cats will continue to go to their regular vet and this hospital will only be a last resort… the very last resort.

Mission Animal & Bird Hospital is just a great pet hospital, their staff & Vet that helped us was just so attentive, caring & patient.
I’m just one of those people who really wants true sincerity when I need medical help (and I think I can read people well) so when it comes to my pets (just like my family) I expect certain etiquette and care. They do exactly that. They look out for your pets best interest, even during the most hardest decisions we sometimes have to make, we were given options & even personal opinions which helped us a lot. Even during our (evening/​after hours visit) the emergency visit we had to make they were kind & helpful.
I love the paw print we received pressed in clay. aww… sweet memories.
They are sincere & I appreciate that. I will come back in the future if I need any pet care & will recommend them to my friends.

I came at midnight with my dog whom had an allergic reaction and I’m sure they could tell I was frantic! The nurse that greeted us was very calm and helpful. She took my boy in quick and within 5 – 10 min we had Dr Huxtable tell us the plan. She’s a very sweet Dr and I am grateful this hospital was here for my boy! Me n my fur family thank Mission Hospital and recommends this caring place! If I had flowers for the nurses and Dr I would have given them each a flower for being good and taking care of my boy!
We thank you –Lecaros Furr Family

Jan 23, 2016, was the day Mission Animal & Bird Hospital (24hr facility) comforted us by taking care of our beloved pet, Vinnie after he had passed. Jan 24, 2016 was a bittersweet day, is when we had brought our new puppy, Vino in. Vino (Italian Mastiff) was to be an addition to the family, so that Vinnie (11 yr old, English Mastiff) would have a companion after we lost our cat last year and another dog the following year (both were 21 & 22 yrs old).
Mission Animal & Bird Hospital has been nothing but a great experience for us. The doctors and staff that we have encountered have been exceptionally wonderful at each visit.
The two doctors that had seen Vino for two separate issues were very compassionate and informative. It is nice when you don’t have to ask questions because you feel that you didn’t get some inkling of what is going on with your pet.
And the staff, every single one that checked Vino in, Courtney to name one of them, ensures you that your pet will have the best of care and attention. I always have to urge to hug them for taking care of our Vino, but have been able to refrain myself.
The facility (lobby) is roomy with plenty of spread seating and always smells clean and refreshing. While the outdoor is well maintained with drought tolerant landscaping with areas for your pet to relieve themselves. There is also a small seating area with a rock landscape outdoors.
Knowing that this facility is 24 hours is a plus if ever needed (hoping never the case, knock on wood).
I think it’s safe to say that we have found a new facility to bring our pup.

We have been there twice because the hours are great.
The doctors were quite nice but the medicine charges are unfair… I needed ear meds for our puppy and it was double the online rates. you must show proof of price and then they may match it… I also wanted to get a puppy shot but it was 35 even though the next day at Seaside clinic it is only 20. I asked 3 times to honor that price since we paid the office visit and it was going to be difficult for me to take 5 dogs/​pups in the next day. They said sorry, our price of 35 is set unless i had a flier, not just online price??? I also have kitties and wont be going unless emergency. There was a darling new doctor who was so sweet too. It is sad to not adjust price for people with multiple animals… over 15 dollar difference.

The place is amazing, clean, modern and it smells good. The staff, from the front desk you the Vets are outstanding. We appreciate the «one stop shopping», vet services, grooming and board ng under one roof.
Highly recommended.

I’ve read the other reviews and have to make a few comments based on the emergency treatment we received two nights ago for our dog Daisy.
As for the facility and available doctors on staff, this is a highly competent group of of professionals with a very nice facility. I have been to hospitals that were not as nice and well managed as this.
As for the pricing, which seemed to be a topic of discussion with other reviews, I do not disagree that that the hospital presents a long list of recommendations that can be pricey if one were to accept everything. That being said, I appreciated the up front disclosure of the costs and discussion of our options rather than the usual «family vet surprise billing» at the end. On that note, another couple being counseled on their options during our visit were offered plenty of opportunities to reduce their cost and from what I understood, not at the expense of their dogs health.
The service was prompt, courteous, caring and professional all the way through the follow up call to see that our dog was okay the next day.
So ask yourself, what are you going to do when your beloved pet is in trouble and you need help in the middle of the night? I’m thankful for this hospital, their 24 hour service and complete competency.
Thanks to all of you at the Mission Animal & Bird Hospital. I hope the next time we do business it’s for a standard check up or to board our two dogs. I trust they would be in good hands, as they were the other night when we needed you most.

I would give this place 5 stars if it weren’t for a mistake that an apology would not be enough to compensate.
This should be a one star review but I’ll give them two for the way they have been very understanding and caring of the situation. My boyfriend and I had to put his cat down due to a terminal illness. It was Easter Sunday and a lot of the pet hospitals were closed early. I looked for the nearest one that is open ²⁴⁄₇ and here we were driving with Leia (his cat) and with some great friends for emotional support to this hospital. They were able to accommodate us right away and it took us some time to be emotionally and mentally prepared for what was going to happen. The nurse and the doctor were very nice, they explained how the process would go, and they showed a lot of empathy. I’ve never had a first hand experience in putting an animal down and that was an extremely hard thing to go through. I can’t even imagine having my own pet go through this. Seeing your pet fade away to sleep and your loved one grieving broke my heart.
He didn’t choose the cremation option because it was so expensive at that time so the nurse offered to give us a paw print as a nice memory for Leia. We’ve talked about it twice with the nurse and mentioned it again before we left and they said they were to call us once it was ready to be picked up.
One week after, the only thing we’ve received was a condolence card and no information about the paw print. He calls the hospital and all they said was they were sorry and forgot to log it in the system that we wanted a paw print.
HOW could they forget something that has been discussed THREE TIMES??! The apology was UNACCEPTABLE. We were looking forward to getting the paw print and remind us of how great Leia was and all we got was a «sorry»? They could’ve at least waived off the hospital bill or did something that would make up for something that we can never get back.
Writing this review makes me really upset. Our calls were transferred to someone in charge so we can leave them a message. I really hope we get a call back.

Our first visit to Mission Animal and Bird Hospital was great! We were taken care of right away and the staff were very helpful and pleasant! Courtney was awesome with Harley, she didn’t even cry when she got her shots!

I’ve taken all three of my pets here, and at first it seemed like a good vet. But after multiple visits I’ve developed many complaints. One of the biggest issues is the run-​around. Many times I have been given misinformation from different vets/​nurses and when called out on, the stories suddenly change. The vets denied us my cats antibiotics because the vet that’s worked on her never communicated or charted anything and she happened to be out for a week. So my cats in pain because of another mistake this hospital has made. I’m tired of the lies, the bull crap charges and the lack of care they ultimately have. Don’t take your pets here if you’re not prepared to spend thousands of dollars either. That’s the only way you’ll seem to get extensive care here.

They have friendly staff and appear to do good work. Open 24 hours for emergency care as well.
My only issue was with being quoted a range and then being called for additional treatment for additional money that I did not agree to. I agreed to a few but one was done without my verbal approval and was a $ 500 line item. I don’t doubt that this was indeed needed, but the staff needs to be clear about having an additional large cost like this. This item also put me much above the quoted estimate that they said they would not go over without approval.
It was never mentioned that there would be an additional $ 500 change when speaking with them over the phone. The 2 other treatments recommended were quoted over the phone and I agreed to them (one for almost $ 300 and another for almost $ 200).

I’ve taken my dog here for years and each time I felt like they were trying to upsell me, and I even read some of the other reviews here and others felt the same way… BUT today I took my dog in and asked them about the ‘wellness plan’ they suggested that I didn’t need to spend that much and just to get her teeth cleaned would cost me less in the long run.
I feel safe taking my dog there and felt they genuinely want what’s best for her.
Yes, I highly recommend.

I switched over to Mission Animal & Bird Hospital after getting repeatedly stuck with huge and unnecessary vet bills at ABC in San Marcos.
Drs. Owczarczak and Szamos (who have more Z’s in their names than everybody else I know put together) are great with my pit/​lab mix, Ava, who actually enjoys going here. The nursing staff are always very good with her too and put up with her kisses and rambunctious behavior. When I’ve seen them give Ava a shot, she barely noticed what they were doing.
The offices are clean and don’t smell at all like animals. I also like that they’re 24 hours for emergency services and I hope I never have to take them up on that.
Prices are reasonable and they’ve worked with me on coming up with affordable ideas for treatment. They will also match medicine pricing from internet sources like 800-​PETMEDS, although sometimes the front desk staff need to be reminded twice to do that.

Came here with an ear infection for my dog. The Vet, Ted Burghardt was very nice and seemed to care. I opted out of the tests and just got the prescription and an ear cleaning. I don’t mind paying for the Vet’s time but the rest is an absolute joke. The ear cleaning was 60.00! You can do a better job yourself or go to a groomer for much less. My other issue is the prescription. I just checked online, and I know they have some overhead but come on. I got amoxicillian and a ear flush which totaled 116.85. The same thing from pet meds was 64.40. A difference of 52.45! Now come on shame on you Mission Animal Hospital. I will not be back.

We regularly board our dog here when we travel or on holiday weekends when we can’t be home with her in the evening and can’t bring her along with us.
Our dog doesn’t balk at walking right in the door, which tells me she’s comfortable with the place even after many many nights there. Its nice to have a vet in the same building, and they’ll do scheduled shots and such as part of a stay.
We always schedule a bath for the day we pick her up and so its like getting back a brand new dog!
Freindly staff too.

Love Your Feral Felines works very closely with Mission Animal. LYFF uses Mission Animal to care for all our ferals who need medical attention.
This is a HUGE misunderstanding. The feral in question is one of ours. Mission Animal is the only vet we use to treats our ferals. Please everyone dont jump to conclusions. This feral kitty is one of ours. I have a photos showing the kitty is alive and well. She was just fixed and will be returned to her colony.
Mission cares about the ferals just as much as we do. Mission Animal would NEVER harm an animal. We can assure the feral kitty is safe and being fixed as we speak. We love you Mission Animal.

I came here with an injured dog after reclaiming him from the Humane Society just up the street. He had been fostered while his owner was out of state, and somehow he got out. Sadly, when hewas found he had two head lacerations that needed treatment.
I called them at the advice of the Humane Society in Oceanside and when they told me an emergency vet exam was a measly $ 50 my jaw dropped in amazement. I live close to downtown San Diego and my emergency vet clinic charges 4x than that.
I was greeted as soon as we walked in, and from that moment on I was reassured and treated with respect. Technicians Bethany and Holly were quite simply phenomenal. I was walked through my dog’s care step by step, I was shown where he would be boarded, and then they were kind enough to offer to call me when my dog’s procedure began and ended, and they ACTUALLY did call! Follow through was superb.
For the reasonable prices and superior care I desperately wish I lived closer so I could make them my regular care facility. I just can[’t subject my animals to a 1-​hour car ride.

We had to stop in here, sadly, last night. My boyfriends dog finally passed away, we knew it was coming, he was old and it was time, but that’s never fun.
I called the Oside general info line, and it directed me to the police non-​emergency line, and they told me to call Mission Animal Hospital. I called and spoke with Heather, who was very understanding, efficient and easy to talk to. She knows what needs to be done, but did it with compassion. It’s probably not a fun part of her job.
We bundled up the dog and brought him in, it was after hours but Heather told me we just had to ring the bell, she met us at the door and came out to the truck… and knowing the situation, it was nice that she offered to carry him in for us (he was a medium sized dog, we had him wrapped in a little bed and blankets). It was nice to let him go and let her take him away.
We definitely did not enjoy coming in, due to the circumstances, but will return for regular pet care as needed. I thought Heather was very professional and helpful and her caring demeanor made it a less painful experience.