BEST WESTERN PLUS High Country Inn

We got a pet friendly king room on the backside of the hotel. It was easy to just take the dogs out the door and just walk across the parking lot to a private walkway with a pond and water feature. Beautiful, even in the snow. The walkway was lighted well, so nighttime walks were better. They had it plowed when we got there. It snowed some that night. The next morning the parking lot and walkway were very icy and had snow covering them.
The fact that they were dog friendly and had this area for my dogs was a HUGE PLUS. We will be coming back to this hotel for this mere fact. They have been doing remodeling lately, you can tell by construction stuff and old carpet etc out in the open.
The rooms were nice, clean and comfortable. It had a nice view of the walkway and pond.
The three stars was because when we entered our room, there were staples and dust/​dirt from a repair that didn’t get cleaned up prior to us entering. We just called the front desk and someone promptly came to clean it up for us.
For the price, and being a Best Western Plus, it should provide a breakfast. It was just coffee and fruit. Like a banana, orange or apple. The coffee machine was out of order — we had breakfast at McDonald’s and coffee at Starbucks.
It was a little noisy being by train tracks and the highway. But nothing too terrible. Beds were comfortable enough.
I was satisfied. It was a nice room. Clean. No smell to the room. Just make sure the room is clean and prepared for the patron before the visit (first impressions are everything), offer more of a breakfast and try to maintain the icy walking areas.
We will come back and I will recommend this place — especially for those with dogs. The remodeled, updated rooms are nice.

$ 83+tax for a «non-​smoking» room that smells like smoke. This is after we switched rooms because we reserved a single King and got put in a double. We would have no issue if we had a place to put our pack’n’play that wasn’t a bathroom. Which the idiot at the front desk suggested. Aside from those issues, I’m not sure why they issue keys if they don’t insure the doors are actually locked from the outside. I’m able to walk into any room without a key so it seems a little silly to issue keys. We could cancel our reservation and pick a different room to sleep in for free. I would suggest trying that out before overpaying for this pile. Skip this «hotel» and head to one of the other 4 noble options at this exit.

Best Western tag line is «We hope you enjoy your stay with us.» The word hope gave me hope… that maybe this would be the best Best Western I’ve stayed in. My work books my travel and I rarely have a say in where I stay but I know after this experience Best Western is off my list completely.
Reasons being:
Front Desk staff was frustrated we arrived at 9pm to check in.
Walked to my room and as I approached the outside facing door someone had left a scarf on my window seal. Not a big deal, but as I’m a new guest I feel the entry way should be cleaned off.
Opened the door to find I could not turn on the lights. Was able to walk to the bathroom and find a switch. I fumbled around and a mysterious knob, twisted it a bunch and nothing happened. As I made my way to the heater I we bombarded by two flies. How would these guys get in here?! I mess with heater only to find it doesn’t blow warm air but rather just makes a lot of noise like a giant wind storm was blowing into town.
I decided I needed a new room at this point. I walked back to the front desk to find my disgruntled employee. I politely asked if there were other rooms available. She said no. Um hello. I can see that are rooms available. Besides its not like people are clamoring to stay here. I tell her the lights don’t work and she calls someone for the light bulbs.
Lightbulbs walk up as I return to my room. She comes in and plugs in my lamp. My bad, I didn’t realize I had to plug everything in in the dark… I ask her about the mysterious knob that twists. She has no clue either. I ask her why my heater sounds like a tornado and she says «I dunno». To be fair, she was kind. But seriously?
I’m beyond frustrated at this point. This place sucks. I will never ever ever recommend this place or stay here again.
It isn’t so much the lights and flies and violent heater. It’s the fact that the front desk person dismissed me so quickly and didn’t take my complaint seriously. That was incredibly rude.
Update: Found a nice fatty potato bug in the bathroom. Could this get any better?

Great for a stop overnight. I was road tripping and needed a pet friendly hotel on the way to my next stop. The welcome lobby is really nice and welcoming. Although I didn’t have time to try it, I liked that there was a full service restaurant next to the hotel that was highly recommended by the hotel staff — they event deliver to your room if you’re too lazy to walk across the parking lot. Apparently they’ve won a bunch of awards too.
As for the facilities, they’re nothing special but it was fine for the night and good for the price. The rooms are a bit old but that’s fine. Part of the bathroom was recently updated and lit well, which I appreciated, as well as the full length mirror and closet with extra bedding, which I did need. The bedding was fine but kind of thin and I just prefer to sleep comfier. The TV was huge, which was nice, and a good size fridge and microwave, which is always a nice bonus.
I intended on doing some work once I got there and the wifi did work, although it wasn’t very strong. My one knock on this place is the noise level. You can hear absolutely everything happening outside and on the highway so if that is important to you than you should think twice. My dog is very alert and always a little anxious in unfamiliar settings so I’m pretty sure he didn’t sleep a wink — woke up several times and saw him just staring at the door due to noises. It’s nothing crazy but you can hear the ambient highway noise and also semis and trucks that were mysteriously driving around the parking lot in the wee hours of the morning.
One thing I did love was the back of the property. Traveling with a dog always adds a bit more on my list of requirements for hotels. I didn’t realize at night because I arrived so late and it was dark but upon packing up in the morning, I saw a huge field and pond in the back with extremely nice and well-​tended dog areas. It was as pristine as a gold course and I really appreciated having an easy and close area to let my dog stretch his legs and do his business.
I’ll probably stop back on my way home. Certainly worth it if you’re just looking for a good night’s sleep and nothing too special.

The Hotel was very nice and the staff was extremely friendly. The room appeared to be clean, but soon after my departure from this hotel I noticed what seemed to be a bug bight and there was a lot of them! With very little research on the Internet I found out that I indeed had bed bugs! I know those things spread like crazy so just check your bed right away!

Great dog-​friendly hotel with a nice private park and koi pond behind the property. There’s also a train track right behind the hotel… Train horn woke me up in the middle of the night as it rumbled past. Fell right back asleep. So not a huge deal-​breaker for me. Love their shampoo. Smells great!

I’m giving this one 4 stars because the electrical in my room drove me nuts! Find that electrician and move the switches! It was a witch hunt! The 5^th star goes to Rachel at the front desk! She really pulled through for me as I arrived teary eyed and tired. She found me a perfect room and helped me feel welcomed! (I was in process of moving to Arizona from Portland in a HUGE moving truck!) PS: Thanks to the U.S. Air Force in helping me get my truck OUT of the parking lot & carrying my luggage to my room!!!

I stayed at this hotel July ²⁴⁄₂₅ of 2015 while judging a horseshow. It has been redone and is basically nice and comfortable. It does not have a complimentary breakfast (unusual), but Jeremiahs restaurant across the parking lot was great.
The stay would have been three stars except for two little things 1) the noise by the pool and music is pretty loud till after midnight, AND — — — — — –2) the horse society I was judging for paid for the room (I just spoke with the horseshow manager). I was just charged again for the room on my Discover bill. At 6:30 AM when I took the shuttle to the airport in Salt Lake City, I got a bill with 0 balance — -beware the dreaded billing manager who hasn’t learned what a 0 balance means — — — — — — — — — — — — — —

We have stayed at this property 3 years in a row. I normally would rate them with 5 stars since the staff and rooms are great. But not this time. We asked for a room on the ground floor since I am now «mobility impaired» and can’t go up and down stairs several time during a day. They gave us an ADA room set up for wheelchair folks with our reservation. There was no bath tub and the room was huge to accommodate a wheelchair person and a single desk chair and desk. We went to the office and explained we didn’t need such room and asked for another on the ground floor. Sorry, Sold out. We asked for a round table and a couple of chairs to sit. No luck. the don’t keep extra tables for rooms. It was a very uncomfortable stay, sitting on beds.

One star for the coffee in the lobby.
–Poor front desk customer experience. The desk agent argued with me about the stench being new carpet smell. Ignorant.
–Awful room experience: filthy door and bathroom, room wreaked of cigarette smoke (this was a non-​smoking room) and the entry was littered with cigarette butts.
–Room #150
–Date of stay: May ³⁰⁄₃₁
NEVER will I EVER stay there again. Shameful.

Is there a minus star? Our non smoking room was a joke! Even the bathroom reeked. There were cigarette butts right outside the door. Mgmt sent Windex??? A maid brought Febreze and left the bottle! Complaints to the manager were fluffed off! Never did he come and check! Smh. .. what ever happened to customer service? Nonexistent! :(

It’s clean, bathroom recently remodeled, full-​length mirror in the closet door facing to the toilet so you can watch yourself pee, etc.
It has everything you need: Wi-​fi, fridge, microwave, big screen TV, 2 queen size beds, EVERYTHING. Parking right outside the door.
Why 3 stars? It’s old, door plate you trip when you enter the room.
Update: Took 1 star reasons: door key jammed, keyhole are not for short people example I’m 5’2″ and I can’t see who’s @ the door! The bathroom faucets VERY, VERY NOISY!

Sucks there is no free breakfast and just some apples and coffee in the lobby. The housekeepers lightly «knock» on the door and just BARGE in to clean your room. they dont even give you a few seconds to get up and open the door; they just assume you are gone. Totally wrong and rude, especially since it happened when i got out of the shower. They give you new towels everyday which is nice. This place is alright, but if i had to come back and visit, i probably wouldnt choose this place unless i was desperate.

As someone who travels a lot, and also stays in hotels regularly, I like to think that I know what to expect. Especially when it comes to chain hotels. I don’t mind chain hotels, to be honest. I rather like them. I enjoy the free breakfast and friendly service. There is a standard I usually expect.
I made my reservation through AAA, and I was told that this Best Western Plus was a pretty good one. I booked a nonsmoking room with a king sized bed. I was told that full breakfast was included.
After driving 11 hours, we were very excited to check into a hotel and sleep. When we checked in, we were greeted by the seemingly helpful front desk employee. We were quickly informed that the «breakfast» that is included consists of fruit and coffee. This is a Best Western Plus. I expect at least toast, or cereal, or breakfast rolls. Something besides fruit. The employee told us that we could get breakfast at the restaurant across the street. Not thrilled, we proceeded to our room.
We attempted to unlock our room, and the door would not unlock. After three times, the door finally opened. We hit the light switch next to the door… nothing. No lights turned on. We found the next light switch and turned it on. The room was decidedly underwhelming. I honestly don’t even know where to start with this room. I’ll work clockwise.
The desk was not clean. There was dirt and smudges on it.
The television looked nice. The dresser it was sitting on is a different story. A very different story. Although clean, it was a mess. First of all, there is a halogen light screwed onto the back of the dresser. It lights up the inside of the drawers and is not too effective at lighting up the room. The drawers are awful. They are not even, straight, or square. The middle drawer is broken. The side panel is completely cracked, and the part of the drawer that slides is beginning to become unscrewed. The drawer makes an awful noise when opened or closed.
The stand with the microwave and fridge is obviously oversized and is obviously intended for larger appliances. The fridge itself was also a mess. There was a puddle of water sitting in the bottom, and there is an exposed wire inside. I’m not sure what the wire is attached to, but I would rather not touch it to find out.
The closet and bathroom were clean, although the finish is terrible on them. There are paint drips on the carpet, and other such décor problems.
The bed is actually quite comfortable. It is the only thing I am happy with in this room.
Moving to the bedside table, it is stained very poorly. There is only one light for both sides of the bed. It was crooked. But don’t worry. It is easily moved around. The light itself is incredibly hash, yet at the same time, it is a bad light.
We called the front desk to notify them of our issues with the room. The front desk employee quickly sent a housekeeper over to deal with the cleanliness issues. We were still unhappy with the room, so we walked to the front desk to talk to the employee working there to discuss our concerns. The first thing she said was «What’s wrong now?» Nothing was offered in terms of compensation for the awfulness of the room. She said that there was no manager around to talk to. She said the manager would be in «first thing in the morning,» which actually turned out to be 8am or so.
Needless to say, we will never return to this ‘hotel.’ We will contact AAA in an attempt to get their rating taken away. I do not wish this upon anyone else. I apologise to any other guests who have had to stay here ever.

I will try to begin and end on a positive, however this was the most disgusting hotel experience. The private park behind the hotel is amazing. It was so amazing that before we spent time in the room my husband said «we’ll definitely have to stay here on the way home». Again, this was before we spent more than 2 minutes In the room. Our Beagle thoroughly enjoyed running through the park and watching the Koi fish swim in the pond.
The room was definitely not cleaned. I don’t mean the bed was unmade or there was a pile of towels in the corner. I mean someone was obviously interrupted mid clean. There was dog food on the couch. Not like a smudge of wet food, but literally 3 pieces of kibble on the couch. Anyone that was not legally blind would see the dry dog food on the couch. It’s a dog friendly hotel, the dog food didn’t even concern me. We literally threw it in the trash and didn’t give it another thought. The coffee station was most definitely not restocked; one pack of decaf coffee from 1976 that had old coffee dripped on it and no coffee cups! The final hint the room was not cleaned was when I heard my husband laughing from the bathroom. There is an obviously used towel hanging from the back of the bathroom door. By this time it is 9:45 PM. I can’t believe housekeeping would leave a dirty towel. I give the hotel the benefit of the doubt, maybe it’s like turning down your bed. I call the front desk. A child, I’m not exaggerating, answers the phone. I ask if hanging a towel on the back of the door is common practice at the hotel. In her best Beavis and Butthead impersonation she tells me she doesn’t know. Ok well, is there a manager on duty? Again, she doesn’t know. REALLY, she doesn’t know when she shouldn’t be checking her Facebook page on duty? I ask if anyone else is on duty because honestly I just want new bedding so I can sleep knowing they’re clean. Someone else is there, however they’re at another room. She asks if I would like a call back from an adult (OK, I’m being sarcastic) and I tell her yes I would like a call back. Guess who’s phone never rings.
I slept fully dressed and wished I had a sleeping bag. There was long, black hair in the towels and there is absolutely NO light in the room. Oh, have I mentioned the TV didn’t work? They must have cheap satellite; constant pixeling made watching TV impossible. Also be aware of the trains that blast their horns throughout the night… I know if a higher end hotel chain in the Seattle area that is upfront about this and actually provides ear plugs (feedback for the hotel management).
I write this review from the Red Lion in Pendleton, Oregon. I told my husband this was our cheap room stop; $ 80 including tax and probably old and crappy. I love being proven wrong. This place is half as expensive as the dirty Best Western and clean, amazing staff oh and guess what… unused towels and coffee mugs.
If Beau, our Beagle could leave a review he would give it 5 stars based on the park. I ended on a positive…

Five stars if you are traveling with you dog!
The only cons were that the mattress wasn’t great and there is a train that passes by (we’re not light sleepers so we really didn’t notice but suppose it could disturb some people).
The pros: We were able to reserve a room last minute, and they have someone at the desk late at night (we checked in after midnight and the lady at the front desk was great). Room was clean and updated. Price was very fair. Big parking lot that made it easy to park our suburban with a trailer. Restaurant in the same parking lot that served and awesome breakfast.
For pet owners: $ 10 dollar pet fee and a great park with a pond and walking trail out back.

Another great stay here… minus the 2 trains blasting their horns at 2 & 2:30am.
The front desk is outstanding, the room is clean and comfortable. Small fridge and microwave, large flat screen TV w/​HDMI plugs so if you have your own dvd player its plug and play.
The property has this amazing park out back that is great for running, walking or letting your pups out if you travel with them.
Highly recommend…
(The trains are a pain, there is a walgreens close for earplugs)

I was happy to find this place at 3:00 in the morning. Price is reasonable for the area ($ 77/​night). Lots of parking space for my trailer. The very large gentleman behind the counter was extremely friendly, polite, and professional. (I only point out that he was large, because I forgot to ask his name, but I really want management (if they read this) to know that he is definitely an employee worth keeping!).
The rooms are immaculate and fresh with new décor. Normally I would give a place like this four stars, but… I am not sure it deserves four stars, because the mattress was sooooo old, it just collapsed under my weight like an old accordion.
Be sure to ask for a firm (or new) mattress! Three stars until they get new mattresses.

Another Best Western on my 2K journey. This one was located conveniently off the interstate. Beautiful property.
Once again I found myself in a room with beds so comfortable I didn’t want to get out of it the next morning. Rooms are so nice and spacious.
I was a little surprised they didn’t offer any type of breakfast (not even cheap continental). They do offer coffee and hot chocolate in the lobby ²⁴⁄₇ but the coffee isn’t very good. Hotel staff is also super friendly.
There is a restaurant in the parking lot but it doesn’t stay open 24 hours and it wasn’t open when we left at 8 am.

GREAT property! If you EXPECT The Best Western experience, this is it! :)
These folks pay attention to details as far as I can tell, all the amenities PLUS!
The ONLY thing I have to cry about is the trains, VERY noisy! :(
I tried to capture the warm «lodge» feel of the room in my pictures, I hope you get it, it’s nice! :)
I did not use room service, but the menu selection looked yummy! The restaurant is on property, and from what I hear, really draws a crowd!