A Perfect Ten Nails & Spa

The first time I went I saw a guy for a shellac manicure and it turned out amazing. He really took his time cleaning up my cuticles and making sure my entire nail was covered with polish, which I am SUPER picky about.
The second time I went I asked for a shellac French manicure. She was rude when I asked to have my cuticles cleaned up, which I’ve NEVER had to ask to be done before. She rushed through the entire process and was super skimpy on the polish. The polish didn’t reach the edges of my nails and there was still pink and gold polish there from the (regular) nail polish I had on before. It barely lasted a week before the edges were peeling and breaking off.

My mom set an appointment for us the morning of my wedding. We arrived on time and they were really busy. We had to wait just a little while to get a seat for our pedicures, but there was no one available to do mine, so I sat for 20 minutes while my mom got hers done. I have no formal training, but normally I do my own manicure and pedicures. I also do my own gel polish. I asked them if they could do an ombré effect on my toes and nails. They said not the toes, but yes on the nails. I agreed to a solid toe color and ombré nails. The woman that did my toes was great. That’s why the 2 stars. But when I went to get the gel ombré, they switched to a woman that was supposed to be skilled at that. After looking at the photo, she said she couldn’t do it and though I was disappointed, I figured she’d do a good job with the manicure. Unfortunately, it is the worst manicure I’ve had. She didn’t cut my cuticles, the polish is uneven, and my cuticles have polish on them. Today is day 2 and there is skin pulling away from the sides of my nails. I am not a professional at all but would have taken more time and done a better job than Kathy, the one who’s licensed.
Edit: I forgot to add a couple of things. First, I never got the full manicure. My mom got her arms massaged and lotioned up. I didn’t get any of that. Second, there was old nail polish still on my toes when she applied the new color.

I came in for a mani/​pedi because of all the positive reviews and was glad to be seen quickly without an appointment. I had a fairly simple nail art design in mind (reverse french manicure), but instead, the manicurist gave me a shellac treatment that I did not ask for and complained that the nail art I wanted was too complicated, so I ended up saying to forget about it. I only found out that the polish she used was shellac when the bill came up $ 15 more than I expected. It will last a month (which I don’t want), and I’m going to have to go back to get it removed. I’m pretty disappointed with this turn of events and don’t think I’ll be coming back regularly after this.
Edited: Called the salon to follow up, and the owner could not understand why I would be upset, since the shellac lasts so long. She said they would remove it for free when I wanted to take it off. I’m pretty disappointed with this experience overall.

This is the best nail salon in the Lansing area. Prices are reasonable, the salon is clean and organized, the staff is friendly and accommodating, and they keep the files and buffers used on your nails in a white box that they store for your next visit. I was so impressed with the service. They will give you a discount if you pay all cash which I appreciated. This salon is busy (rightfully so) but if you make an appointment or visit during afternoon/​morning, you will not be disappointed!

Walked in and was seen to right away. Got acrylic tips and gel, took about an hour, only cost me $ 30. I love how nice the people were and I love that you get your own file and buffer pad kept separate from other clients. You are given a card with your box’s number so when you return they know which one is yours.

Love this place! It’s super cheap and they do a good job! They’re always busy though, so be sure to make an appointment!

Loved! Today was my first time here. I went with my friend, the only thing is they sent us away because we didn’t have an appointment but in the front it says «walk ins welcome» so they should change that but they told us to come back later and we did! They were super nice about it tho! And they have TONS of color options and shellac options! I got a shellac pedicure and I am in love. Definitely going back! But I would make an appointment!

Just tried this salon for the first time because reviews were very good. Simply wanted a mani-​pedi on my natural nails. Right off, the upselling began… pressure to choose more expensive services (Shellac, French manicure) I had no intention of getting.
The salon appears clean, as mentioned in other reviews, but the concept of having your own box of implements is misleading. The box only contains a file and buffer Pen and frequency card). This means that all metal implements — which come in even closer contact with your flesh — are used commonly, which is only sanitary if cleaned each time in an autoclave. Metal implements were taken from a drawer… not even stored in an antiseptic soaker until use, that I could discern.
Unfortunately, three of my pet peeves were front and center here:
1. The tech’s nails were in terrible condition, with worn, chipped polish, in dire need of maintenance. To promote confidence, it’s critical to present the best possible image of your services. Poor personal grooming has no place in any kind of salon.
2. Instead of using an implement, such as an orange stick, for instance, to clean up polish around the edges, the tech used her own nails. This practice, while common, is completely unsanitary and unprofessional. Disgusting, actually.
3. My tech was constantly distracted, keeping an eye on the door for incoming customers, watching all around, and chatting with her coworkers –even when she was working on my nails with implements — not good.
The leg massage was the best part of the service, for sure — very thorough and relaxing. Polish job OK but the use of a pretty course file resulted in lots of rough edges under the tips of my natural nails.
When I go to a salon, I know what I want and expect friendly, expert, hygienic service. I don’t expect to have to clean up the job when I get home.
Will likely try another salon before returning here, but if so, I’ll request a different tech to give the salon a fair chance.

Update as of 2÷17÷2015
I need to go back in this week but I want to tell you — this is a great nail salon and I wish they had Perfect Ten #2 where I live! lol Again, spotlessly clean, courteous service and the work speaks for itself.

LOVE this place. I came across A Perfect Ten Nails & Spa last June when they first opened up, and I was on my way to work. I hadn’t found a salon in the area that I had really enjoyed yet. Either the employees were rude, they didn’t have a decent nail polish selection, or the place wasn’t very clean. This salon checks off all of those boxes. The employees here and amazing, and actually care about their customers! They always ask about my day, and how work is going. If they’re busy, they let me sit in the massage chairs for free while I’m waiting! They have tons and tons of colors of nail polish, including a very large selection of shellac polishes. The inside is very large and clean. They also give each customer their own box which includes a personal buffer and file so you’re not using the same tools as everyone else. A Perfect Ten Nails & Spa is the only nail salon in the area that I will go to! I would definitely recommend going here.

I was in desperate need of a nail make over. My nails were as embarrassing as someone walking in on you in the bathroom. I had been putting my monthly nail upgrade of for weeks because time hasn’t really been my friend lately. I had missed the turn to go to my normal nail salon when I happened upon this gem of a place. There was a ‘Grand Opening’ sign in the window. Fate was in our favor. This place is the best nail spa I have ever come upon. It’s got a modern yet simple décor. Clean and orderly. The hand washing sinking literally made me say ‘cool’ out loud! Even better… they assign you a box that they keep the emery board and buffer block in with the bit!!! No cross contamination !!! I about cried. Lin rocked out my nails and I couldn’t be happier!!! Check this place out. you won’t regret it!

Nice clean nail spa, prices are comparable to other places. I love that they give you your own personal nail files. You just give them your number they assigned you from your first visit. Very friendly and professional.