I’ve never had anything embroidered before, but Creative Touch made it really easy. Over the phone, they were helpful and friendly. When I showed up 30 minutes past their close time to drop off my order(Whoops! I hope they add their hours here), they gladly opened their doors and helped me out. I was putting together some embroidery for a Halloween costume and mimicking an existing font and color. They took time to work with me and make sure it was as close of a match as possible. The quality of their work was great. Not sure how often I’ll need embroidery services, but I’ll definitely be going back here.