Computerman

I went into to get a quote on a computer and went back with my computer, talk to the dude and than he said the cost of the part and a charge to work on it, might as well get a new computer for that price. He also said they have lots if computer that customers didn’t pick up, u can see why when u charge a arm and leg, I wouldn’t go there at all,

Do not under any circumstances go here. My hinge had become damaged on my laptop computer, which did not allow my screen to close. It was less than ten months old, and everything worked perfectly. I was just using it without closing it to make sure I didn’t break the touch screen, but needed it to close for traveling. I asked them if they could order another hinge for it. I showed them that the plastic below the screen was moving when I tried to close it, and I did not want to force it closed for fear it would break the glass touch screen or the plastic. They told me a wire had gotten stuck in the hinge, and showed me by closing it. When they forced the lid closed, they broke the screen and the plastic part under the screen — which is what I specifically told them would happen. So now, instead of a simple hinge fix, I had to pay to replace a touch screen, and they refused to pay for any of it since «the computer was not signed in» when I asked them to look at it. I specifically asked them if this was something they could fix, they looked at it, while it was open and on (no cracks in the screen), and then forced it closed, creating two large cracks. There were no signs saying that a computer needed to be signed in or that they were not liable when letting you know if they could fix your laptop — probably because that’s a crazy policy. When I spoke to management they said that it was broken when I brought it in, and that I was lying about them breaking it, and that it was «just the computer’s time». It was ten months old. I took my computer to Micro Center, and they told me the hinge fix was going to be around $ 56 dollars. However, when they forced it shut they broke not only the screen, the plastic, but also the hinge attachment to the back. All in all, the repair cost was going to be over a thousand dollars (1,000) to replace all this. Long story short — a simple hinge fix on a computer that worked fine otherwise turned into a thousand dollar repair. NEVER GO HERE. Not only where they very unprofessional and rude, they cost me over a thousand dollars without even a sorry.

sold me software and said my computer shutting off was a software problem. $$s later problem remains.

This place is a headache. Paid $ 500 to get a screen replaced and they didn’t screw it on correctly. The holes were stripped so my dad went in for me and got a screw but it wasn’t the right fit. Would not recommend.

Excellent Experience,
Josh replaced my daughters laptop screen in 20 min. Would recommend to anyone needing computer work done. I will return in the future when the need arises.

I’ve had multiple good experiences with Computer Man. I’ve taken multiple machines there, and would trust them with any repair that I have. Give them a try — best PC repair in Olathe — IMO.

Had to get my computer fixed and was referred to this place by another computer repair place. They did an excellent job and seemed very honest with me about what was wrong with my computer and how it needed to be fixed.
I would highly recommend this place to anyone that has trouble with their computer.