This place is an excellent chain hotel. Generous breakfast as well as water/coffee/snackbar at other times. The best part was that the manager on Sunday afternoon August 16th allowed us to use a shower in a vacant room after we had already checked out. We were in town for a 3 on 3 basketball tournament that ended on Sunday around 2. We asked to use a shower because we had a 2 hr car ride home and were exhausted/dirty. They understand the meaning of hospitality. I will always come back to this place when I’m in Olean.
Nick C.
Place rating: 2 Sioux Falls, SD
My room smelled like cigarette smoke from the day I checked in, even though it’s a smoke-free hotel. The guest service staff were very friend and helpful. The breakfast is very good. The fitness center is a little small, but adequate.
Theresa R.
Place rating: 3 Buffalo, NY
I think this is the only big hotel chain in the area. I liked that it had USB plug ins next to the bed. Very handicapped accessible hotel. Was excited for an indoor heated pool — but would have preferred a hot tub. The pool’s floor didn’t seem all that clean though. The rooms and bathrooms were nice — comfy bed. I had to pull a small dresser out to find a plug and there was a lot of old food and junk there. I think cleaning staff should get behind those spots.
Emily C.
Place rating: 3 Rochester, NY
I have stay at a lot of Hampton Inns traveling for business. This is the shabbiest location I have stayed at. It could definitely use an upgrade! The toilet was testy, you need to hold the flusher down for a very long time to get it to work. The shower was either scalding or freezing, very difficult to find that perfect spot to get the right temperature. The oddest issue? No «do not disturb» sign. I typically stay in hotels for 3 – 4 day spans and would prefer not to have a maid in every day. I didn’t have the option at this location, as I had no way to signal that I didn’t need service. I will definitely return because I love racking up Hilton Honors points, and compared to most hotels, this one is perfectly fine. I just wish it matched the quality of the other locations.
Ria S.
Place rating: 5 Cupertino, CA
I had a very nice stay here on a business trip. I really didn’t have much to do on my solo trip to Olean so I ended up staying at the hotel for the evening and catching up on work and TV and eating delivery from El Mariachi, the Mexican place down the road. The woman at the front desk was super friendly and nice to chat with. I was really happy that they offered me free water bottles when I checked in and out. It’s little things like this that make a difference, for me. The bed was comfy and the room was nice. The free breakfast was good, a standard continental. The hotel has a nice looking pool that I didn’t get a chance to use. I’d definitely stay here again if I’m back in Olean.
S Y.
Place rating: 4 Yorba Linda, CA
Nice big room with a fridge, microwave, tv, iron, blow dryer. Clean, a little construction in the lobby, but the desk manager mentioned free movie rentals which was cool. I stayed one night because of an interview nearby. It seems like its in the middle of nowhere but there are a good selection of restaurants nearby. Breakfast was free and decent
Matt C.
Place rating: 3 Minneapolis, MN
This Hampton Inn was a welcome site. I had just ridden 500 miles on my motorcycle and it was starting to rain. I had a reservation and was checked in rather quickly. They also let me keep my bike under the overhang out front to protect it from the weather. The rooms had nice LCD tvs, but the bed was the least comfortable bed I have ever slept in for a Hampton Inn. It was still fine, as I was so exhausted, it really didn’t matter. I passed out for 9 hours. Given the other options in town, if you are passing through, this is your best bet