Copper Trail Apartments

If you work in commission based sales/​a job with the potential to bonus, with little guaranteed income, don’t even bother applying here.
Copper Trail ONLY allows people who can barely afford to pay rent to live here. That means if you’re single and make more than roughly $ 30,000 a year, you «over qualify».
I thought that since my hourly wages-​my guaranteed income was less than $ 30,000 a year BEFORE tax, I would qualify. Unfortunately what they do is forecast your earnings to include POTENTIAL high paying commission/​bonus months that there is literally no fair way to predict.
They also ask for $ 135 to process the application in the form of a cashiers check. $ 35 for the application, and $ 100 as a holding deposit. They don’t explain this very thoroughly so if you do decide to give yourself a headache by going into their leasing office, I’d recommend bringing in two checks… otherwise they won’t give you your $ 135 check back since they need to keep $ 35 of it.
This complex is not equal opportunity. Only those who can prove 12 months of earning less than a fair living wage with NO potential to have a higher than average paying month need apply here.

I’ve lived here for about a year. It’s pretty nice and everything is new. For the most part, I don’t have many complaints but the biggest issue is parking. There aren’t enough spaces for how many people live in the apartments. For a while, my boyfriend was parking on the street close to the park until he got his car broken into. Anything worth money was stolen from his car. That sucked. We both have late schedules usually and end up having to park in the office area and walk all the way to the back to get to our building. It could be worse, but they just didn’t plan very well when building it. Some buildings only have parking on one side which cuts down on a lot of availability for spaces. Other than that tho, i haven’t had any major issues.

It’s currently 12:21am my neighbors are partying, called the security they drove by and did NOTHING how hard is it to knock on a door? Once again, do NOT move here.

Love it here. Office staff goes above and beyond, the apartments are awesome. Very glad they don’t just let anyone live here. Been here a year and will be staying.

I so wanted to like these apartments, they are so clean looking and actually pretty nice on the inside. And maybe once you’re ‘in’ and living there, it’s OK. But getting in is ridiculous. Sure, I understand they need to do credit checks and all that… but you can’t make too much $$ to stay here. But you have to make enough to stay here. We heard both. We were told to lie a little about how much we had in savings, but then they still wanted to do a 6-​month bank transaction tracking on our accounts. C’mon, man. But we had put up the $ 100, and decided to wait on word on how things were going. We called them on a Tuesday about the status, and heard nary a word up to today, the following Monday COB… 5 days… Shouldn’t an office reach out to people that are trying to move in? At least to give them status updates? Nope… not a word. So yeah, don’t try to live here, especially if you’re in a little bit of a hurry to find somewhere to stay… they WILL NOT help you.
UPDATE, 10 Sep: We’re still waiting on the return of our $ 100 holding fee from the ‘parent company’ in California. It’s been a month.

The front office staff is exceptional! We worked with: Jessica, Shana and Beth, and they all were wonderful and attentive. The apartments are beautiful and conveniently located.

If you are planning to move to this new complex, I suggest you read this. The apartments are gorgeous and brand new but I must warn you, the management is horrible. They do not know what they are doing or how to take care of people, or a fast paced stressful community, it’s about them getting though the day and ripping you off your money. They can talk all they want about «Sheila Knight» from Breckenridge Apartments, but at least she knows what she’s doing. When I was trying to move in and get everything settled, my calls never got through, and when I left voice messages to get a call back, I never did. They are very unreliable. There are certain rules from their «40 page lease! «that should OBVIOUSLY be mentioned before we pay or sign anything. But that’s what they do, trick you into signing papers, then throw the bomb on you afterwards and not return your money. The worst is JESSICA, she is a 26 year old girl who does not know a thing about managing a complex. She never returned calls, and when we finally got things settled and I came to sign the 40 page lease, there were a number of rules that were unnecessary that it changed my mind and I stopped initialing at page 20, and I decided I did not want to move in. So I wait till jessica is done explaining her second lease presentation that was explained to a group of us, which was odd to me. To sign a lease should be individually done. So we get into the room and I advise her that I have changed my mind and that i want to refrain from it. She automatically freaks out and yells, oh my god jennyfer you are not doing this right now! … I am just baffled at how someone can act so unprofessional like she did. I tell her sorry but I’m not gonna be comfortable living here. And she tells me, well you can’t back out, you are legally bound to this now. And I ask her what? Why? I did not finish signing the lease. She says I’m obligated now because I signed some papers and whatever. So she tries to accommodate my situation and gives me a couple solutions to the issues I had about moving in. For example the NO SMOKING, anywhere in the complex, patio, yard or parking lot. You have to walk to the streets away from the complex. She said about 150 feet and across the street. I thought that was absurd. So she tells me, fine you can go down the stair near your apartment and smoke there. So I try to get an agreement on this and decide okay I will move in since you are basically not giving me a choice here and are practically forcing me, and it’s my fault for listening to her. Because later down the road I wasn’t as happy moving in because of them, the way they did things. And my roommate and I decided we were moving in, since jessica insisted. So jessica took my deposit down of $ 400 and said to come back and sign a new lease, for a new apartment that jessica called me for to transfer me to. And I had already given my 20 day notice at my current apartment, everything was going okay, until the day we had to move in. My inconsiderate roommate decides to bail last minute. And I am left with no choice or option. They could not allow me to move in because I did not make twice the rent but in no way do they try and help me in my situation. So I ask… How come you let him go when he decides he does not want to move in? and on the last second of us moving in… Why didn’t you tell him he was legally bound to this apartment, like you did with me? Shana says, I can’t force him. So I’m frustrated on how they did things, because of all of them I had to vacate my apartment and had no home to move to. I am currently staying at my friends house, but my plan was to have a home. And they ruined things for me. I asked for all my money back, and of course, Shana says we can’t give you the deposit or screening fee money back. And I say, excuse me? I paid almost $ 600 and you aren’t giving me anything back? She says what? I told her I gave the apartment deposit to jessica she said, oh OK I didn’t know, I’ll return you that but not the $ 100 holding fee or screening fee. At that point, they should have! I mean the right hand has no clue what the left one is doing, terrible. But you jessica should have backed off when I had decided I did not want to move in, I should have followed my gut. THESE PEOPLE WILL NOT HELP YOU WHEN YOU NEED IT. ALL THEY WANT IS TO STEAL YOUR MONEY. And my biggest question is, who in the world seriously hired JESSICA?

We’ve been residents since February 2015 and love living here. The office staff is friendly and helpful and the maintenance staff is professional and quick. Love that it is a non-​smoking property and that the property is brand new. Even with the construction still going on, we’ve enjoyed quiet evenings. We are in a 3 bedroom, 2 bath apartment and it is very big, nice appliances and love the mix of flooring and carpet. Overall, this is one of the nicest apartment complexes we have ever lived in and would highly recommend others to check it out.

I have been a resident since October of 2014 and have greatly enjoyed my apartment since moveing in. The kitchen is very large and accomodateing which is unusual for even higher end complexes. The appliances are all new and name brand. The doors are of high quality with modern custom style hardware. I also paid additional for a garage unit that was much larger than the storage facility I was renting at half the cost. Parking has been an issue only because alot of the facility is still under construction and most residence have several vehicles per household. However I have always found a place to park. The staff are always attentive and we’re very helpful during the application process even though they are extremely busy filling a brand new apartment complex with new residents. The maintenance staff are very competent and timely and seem eager to go above and beyond. The best part of this complex is that it is a no smoking campus and it is strictly enforced. It was one of the main reason I moved in. It appears to me that earlier posts were written by individuals who have alterior motives considering the comments made appear to be vendictive in nature or just have unreasonable expectations for apartment living.

I went to Copper Trail to look for an apartment and I am so glad I did. The apartments are BRAND NEW. I will be the first person to ever live there. They are a tax credit apartment so they work with you on your deposits too! At most tax credit complexes they don’t have good amenities. This one does. There is a salt water pool, pool table, fitness room, computer lab. They are beautiful. The staff there are good. They treat you like you are the only one that matters when you walk in the door. I worked with Shana and Jessica and they are great at what they do. Their office has lines of people and the phone is always ringing off the hook when I go there. They are always working hard to make everyone happy.
I read the previous reviews and I think some people just need something to complain about. Parking is rough at most apartments. If people want a parking spot up front they need to pay for it. That is why covered parking stalls are offered. The complex is brand new and worth every penny. If you are thinking about moving go check them out.

These apartments seem really nice when you want to move in. But once you move in management is horrible. When I went to used my toilet for the first time there was massive amounts of poo in the toilet. I went to give them my rent check and the door was locked so I knocked because someone was in there, and she insisted I put it in the drop box because she obviously didn’t want to be bothered and shut the door on my face. And THEN I wanted to buy a carport because parking is horrible. she told me it was in front of my apartment, I went to go look before I signed anything and it was no where near my apartment! So I told her I no longer wanted the spot. 2 whole months later I get a call saying I needed to pay for the spot because I was «late» I believe i was talking to Jessica. She insisted I signed the papers for it and that I need to communicate better with the office because she doesn’t understand why there was any confusion and it was all my fault. After being on hold she realized I didn’t sign it. And obviously no one communicates with each other in that office. Because the left hand doesn’t know what the right hand is doing.