Springs at Legacy Commons Apartments

If it were possible to give this Housing Community a «0», I certainly would! This is the worst housing couple I have ever had an experience with! My Daughter will be attending University of Nebraska, Omaha in the fall; she was trying to find a place to live and found Springs at Legacy Commons and was very excited… that is until she tried contacting them!
When she called the number to the apartments it went to a Call Center that had NO idea what they were taking about… pricing…floor plans… leases…etc. So she then got the number to the complex and came across the Leasing Manager (Wanda) who stated she would send over the necessary paperwork to get them going. Days went by and no paperwork; my daughter called them again, no answer on the phone, no return call from the message left. Her boyfriend then called, talked to Wanda who told him the same thing, she would send the paperwork via email. Again, day went by with nothing to show! My Daughter and her boyfriend then asked his mother who is a Realtor to call them thinking maybe she could assist. Wanda proceeded to tell her that she does not talk to realtors! When his mother asked about pricing because the price keeps raising and they are trying to lock in; she was told that «it does not matter what pricing they see online until they receive it in an email or letter»! What a GREAT SCAM! Wanda will not answer you until pricing hits the «High» and then will answer you so she gets a bigger BONUS! I have your number on this one Wanda!
Both kids then came to me because they really liked the apartments and its location… SO…I called the Corporate office where I spoke to Whitney who proceeded to tell me she understood their frustration and would send an email to the Regional Manager and to give them 48 hours… we gave them the weekend PLUS 48 hours and still have not heard back! My Daughter even called Whitney… no answer… no return call! Seems to be the company theme!
At this point I advised these kids to go to a «Plan B» because it is painfully obvious that this place is not truly in the business of renting apartments BUT extracting as much money out of you as possible! The sad thing is this young couple who will both be new to the area and trying to move into the next phase of their life was given a very bitter taste for Omaha! She will be there for at least two year and he is fresh out of college, starting a new job!
Way to go Springs at Legacy Commons… you get the Boner of the Year Award!
If you are looking for a place to live in Omaha, I would steer clear of here! As I advised my Daughter… if they are this negligent with what would be new and easy money… how bad would it be if you lived there and truly needed their assistance!

Place is a joke. You pay TOP dollar for these apartments but maintenance is slow, facilities are subpar, no one is ever at the office, and you can never get a hold of some one. Stay away, I’m glad I got out when I could.

Location, location, location people! As you may already know location is one of the most important things someone looks for when finding a place to live. You cannot beat this location. It’s in the heart of the best area in West Omaha. I lived in a town house style plan and I would definitely recommend it to friends. I enjoyed my own personal entrance, garage, and spacious living area. Anything I ever needed was less than 2 minutes away and living at the Springs made me feel part of the community. I found myself walking around the plaza and visiting the shops, restaurants, and bars all the time. I made some good friends and will never forget my experiences at the Springs.

Well, we had a tough time moving in. But it’s been a year now and we are renewing our lease. It’s been great. The maintenance, rarely needed, is so organized and professional. Brittany is a great manager and so cordial and attentive to the residents.
The apartments are very nice and new. But nothing tops the extreme hard work and kindness of the management and staff that really make this apartment complex a great place to live.