Payless Tree Works

Took care of a tree near a power line no one else would touch. Also did a great job on an olive tree. Reasonable prices, prompt, professional service. I will call them for my tree and landscaping projects. Highly recommended!

This is actually HLI and Leonard at work again. Avoid!!!

My neighbor contracted this company to trim the tree in his yard which is adjacent to my property and the front house on the property. I woke up this morning to complete destruction in my driveway. No one from the company informed my neighbor or me that they were going to be trimming the tree. Without informing anyone, or coming to get me to move my car out of the driveway, they moved my plants, my compost tumblers, my trashcans, and dropped branches on and destroyed the vines growing on my fence. Furthermore, when I went out to my car, a cable wire was sitting on top of it.
When I went to ask what I was supposed to do if I need to go somewhere (like work) I was told that thats where branches fall and they couldn’t do anything about it. I asked to speak to the supervisor who could not be immediately found. In the mean time, I heard all of the workers laughing and making jokes about me. I saw the supervisor (Leonard) standing around on his phone, and went to ask him if he understood that no one was told they would be there. He assured me that it would be a few minutes, that they would be liable for anything they damaged.
Once they removed the branches from my driveway, they proceeded to blow the dust left behind into my house, all the while, not moving any of the items back that they originally moved. Then I watched two of the workers jump over the chain link fence in my neighbors yard and bend it completely. Now, at this time, there are no branches behind my car, however, my compost double tumbler, which is extremely heavy, is sitting almost directly behind my car, blocking my exit. I waited over an hour until one of the workers was told by my neighbor to move the tumblers, which he did so by dragging it across my driveway. He moved NONE of the other items they initially moved back (I did that) and they managed to damage some of the tools we have in our yard.
I was very close to calling the police. I did not hire this company, yet, somehow I had to deal with their unprofessionalism, rudeness, and, frankly, their vandalism. For the sake of your neighbors, do not hire them.

On site job performance rating: «B.» However, significant deficit in administrative/​front office expertise. I respectfully requested a written invoice confirming that payment was made after the job was completed, Heretofore, one has NOT been furnished. I called foreman, Leonard, he requested my email address so that he could remit an invoice, indicating my status, «PAID IN FULL.» heretofore none received. Company needs a solid front office administrator in order to align their field competency with the necessary administrative requirements of a top flight business.

Terrible company !!! Called for a estimate (thu home advisor) for a big job cut 2 trees down and trim a bunch of trees. I had a appt for a sat at 10 am. It was 10.35 and I called them they said they were on there way. NEVER showed up !!! Wasted my time … Tried to call them over and over no answer and return phone call.

terrible company to hire for your tree or landscaping, they did half of the job and were suppose to come to my yard and never showed up. they were quick to collect the check before the job was done but after that nowhere to be found.
scam!!!
scammmmmmm
scammmmmmm
scammmmmmm
dont hire them!!! i will post here very single time i can until they do the job they were suppose to finish.
they are thief’s and liars!!!

I had them remove three large trees and grind down two stumps. They not only gave me next day service they also had it done in about an hour. They are super efficient and do an awesome job. They also offer other landscaping services as well not just trees. The staff is SUPER friendly and they are reasonably priced.

I was concerned about going through these guys to trim my palms in front of my house because of some of the recent reviews and as it turns out those concerns were justified. They came over to give me an estimate, we agreed on a price, the man shook my hand and said he’d be back the next day at 1:30pm. Well he never showed, I called he didn’t answer or return my messages, I sent an email he never replied. A week later my palms are still not trimmed. Don’t even waste your time doing business with these guys.

These folks are good. When I asked them to come back and cut my trees some more, they did. I recommend.

Contracted them to do a tree removal job, however, they were a NO-​show on the agreed date. Called the company numerous times but they never responded. Unprofessional.

I so badly wanted to give these guys a good review because another company who gave us a quote bad mouthed them but I was rooting for the underdog. My mistake. The guy giving us the quote was 2 hrs late and then the day of getting the serivice they were over 1 hr late. I should have seen the red flags but I was being positive. We were quoted to get several queen palms removed (stumps included). At first sight everything looks good (the palms are gone holes filled in and even covered with the stones that surround the area). After the Payless workers left my husband and i went out to plant some plants where the palms used to be. To our surprise there was the stump to the palm. We checked each hole and found the same thing. I called the company and they said we would hit the sprinklers if we dug deeper. I told the man when we got the quote we specifically asked about the sprinklers and we were told it wouldn’t be a problem and if damage did occur they would be liable and fix them. The man on the phone said that’s why we left the stumps because if we hit the sprinklers we would be liable. I’m slightly speechless to hear these excesses on why they didn’t do the work that we were quoted for and we were told it’s completed. Payless gave us a price that beat the competitor because they knew the other company would come in low. They quoted one price and we said we would like to see what the other company quotes. The guy called his boss and came back and said if you schedule us now we will drop the price by $ 200. It was a great deal but the work is poor. Needless to say they are coming back tomorrow to remove the stumps. I’m crossing my. fingers and hoping I can change my review to something more positive.
Day 2– again they were late; they were supposed to be here at 8:30am and didn’t show up until 2:45ish. We had to argue with the workers and then call the office to get them to do anything. They appeared to be hanging around not really doing anything. They told us they needed to get a grinder to remove the stumps however, the grinder never showed up. We went back and forth several times. They told us they were finished so we checked the work and nothing had changed. We are done this company sucks and I would not recommend them to anyone.
While the price was great the work wasn’t and in the end just cost me more time, frustration, and worry. I would have rather paid more and got the job done right in one day as it should have been done originally.
We will have to wait and hope the roots decay and are easily able to be pulled out or my husband will have to finish the work.
Save yourself and DO NOT use this company.

Had them out for tree and shrub removal at my house. They had been in the process of removing boxwoods from the front of my house and broke a sprinkler pipe. I came home from work with no water to my house. I contacted them they told me that they would be here in an hour to fix it. After waiting over 2 hours I called a plumber. That was quite expensive and these people didn’t care. The work that was promised was not completed and they left equipment behind. They also did not show up a promised on two occasions. I am done with these people.

Estimator and workmen very nice, and after some communication and timing issues they arrived and did a very thorough job.. I was pleased they were extremely attentive to what I wanted done and we’re very careful with my larger trees, which had been cut wrong before.

They are awesome! Within 15 minutes of me requesting a quote over the phone, gentleman was over my home to give me a free estimate. Price was unbelievable! Next morning, in less than 2 hours crew removed 27 ft eucalyptus tree and other 16 ft tree. Hauled all debri away. They very careful about debri not going to neighbors back yard. Left my yard very clean. They offer other services. I will definitely be using them again.

I love this tree company! We had a 50foot ash tree in our backyard and when my husband and I got home from work it was gone! Plus 3 others. They did exactly what we wanted, my husband and I are new home buyers and got stuck with this huge tree that we knew at some point would cause plumbing issues. I recommend this company to anyone who can count on getting an honest and reasonable bid. We were able to keep some wood for our fire pit and fire place along with wood chips for our planters. The company hauled away all unwanted tree remains, and cleaned up well. I’ll definitely call Martin and his guys back for all my tree needs. Thank you Payless Tree works.

Absolutely fantastic!
We called yesterday and asked them to come by with an estimate today. He got here, gave me an extremely fair price, and said he could come back in the afternoon to do the job if I wanted. YES!
Martin and his team went way above and beyond. First, we had to get permission from our neighbors because the tree was rooted in their yard. Martin went right over, spoke with them and got the OK. I didn’t even have to try to convince them myself — he took care of it for me.
He brought his team back today and they had to work under some pretty dangerous conditions: the large tree was above our pool, we have a six foot concrete wall that divides our yard and our neighbor’s and the pool is only about 2 feet away from the wall. Add to that a huge number of wires and cables to walk around, and it doesn’t make for the most ideal working conditions, I’m sure. Still, they took it in stride and did really fantastic work — and lightening fast! They were only here for a little over an hour, and the job was completed and completely cleaned up afterwards within that time.
After they left, I noticed that one of the cables they worked around had fallen. I called them to let them know, and they immediately sent someone over to fix it. Done in 5 minutes flat.
I HIGHLY recommend them for tree services in the area. Top-​knotch work!

Wow!!! I had two queen palms that I wanted to get rid of and these guys were in and out within about 15 minutes. The lead guy was easy to talk to and straight forward. They had a small space to work in so I was nervous that they were going to give me a run a round. Nothing of the sort. The quote they gave me was the price they charged. Helped clean up the patio and everything.

Very Fast, Reliable Service !!! The Owner, Leonard Always Answers Or Gets Back As Soon As Possible, Time Has Never Been An Issue. Has Never Left A Mess In The Years He’s Been Working For Me, Always Leaves My Yards Cleaner Than When They Arrived! Crew Is Also Very Friendly And Hardworking. I Will Always Keep Calling Him To Keep My Trees Beautiful. Thank You Leonard & Payless Crew, You Guys Are Awesome !!!

These guys were taking out trees in our neighbor’s yard and sent over to our house to remove trees that were leaning over into their property. They did cut down the trees. We had to call them back to grind the stumps that they left, which they eventually did. They left the logs all over my back lawn. I had to carry and stack them up so that they didn’t kill my grass. There are still 4 logs that are more than 5 feet long that are still in my yard — I guess I will have to cut those up myself, because several calls back to these guys have yielded 0 results.
Now, onto the other stuff. If you are in Lake Forest and part of the HOA, DO NOT buy their story that they are contracted with the association to remove trees without MAC approval. Several neighbors have been fined because they didn’t file paperwork. Also, these guys left a lot of destruction in our neighborhood. The neighbor across the street had his retaining wall damaged. Another had their walkway destroyed and poorly patched. My wood fence was messed up. I ended up fixing that myself after they failed to do so.
Bottom line — look somewhere else for tree service. There are a lot of reputable contractors out there that can do the work for you.

I called around to get an estimate on work I needed done for a 40 ft pepper tree. They responded quickly and they were complete the work within 4 hours after I initially called. Wow. I would highly recommend this company if you need a tree trimmed. They are very neat and organized!