U.S. HealthWorks Medical Group

Despite the many bad reviews I actually had a good experience. I went in around 5:10 for a pre employment physical and was out by 6. The woman at the front desk was very kind. I was helped right away after dropping off my paper work and the doctor who helped me was very funny. I was quickly out of the office and they let me know my results would be sent over to my employer. I would recommend them.

I’ve been waiting for an 1.5 hours with my girlfriend so she can get a tb test for her new job. To reiterate what everyone is saying the old lady is quite rude, and staff ignores you as they walk on by. Literally every single other person has been helped ahead of us and there’s no end in sight. This place is horrible! I with i could negative stars this place!

I echo the sentiments shared here already. I was referred to this company (Riverside Office) for a workman’s comp issue and the office is horrible. I generally wait over an hour to see the doctor for maybe 2 minutes. They were trying to get a nerve conduction study approved and it took over a month. Each time I’d go my appointment and wait forever, only to see the doctor and have him ask «Have you competed your nerve conduction study». My reply was «What does you chart say there doc?» The communication is horrible and I’d waste 90 minutes of my life only to have them say we can’t do anything until the study is done. This went on for weeks… probably so they could bill my workman’s comp for the visits.
Also I’d notice patient charts and paperwork clearly showing PII (personally identifiable information) and HIPPA (Health information) clearly visible to anyone standing close by which is a huge violation of all health information and privacy acts.
If at all possible… avoid this company.

Had to do my physical here for work. Most irritating experience. Waited hours for a simple physical that the secretary could of done cause its so basic. Then they offer you snacks that they have in a box with used med equipment. Talk about gross. Place is just careless about time management and customer service.

The only reason why im giving two stars is because of the wait time. I understand I’m not seeing my primary care dr, but arent urgent care patients supposed to be seen in a timely manner since its urgent? I felt as tho I was dying, I didn’t even drive myself. I went in at 9:40am and was not put in a room until 12. I was even told we can give you a call if you want to get breakfast. Once I was put in the room I was told twice, you are next, I wasn’t seen until 1pm. I work for a cosmetic surgeon and even he said what I was prescribed was wrong. Not going back to that facility again.

I was in the office on a workman comp accident, broken finger, I had a great Doc, Dr Smith, so far i have 6 visits and have been timely and very efficient,
thanks you

Everybody came and left after 2,5 hours, I’m still here and the answer is they are really backed up! No more patient is there, how is that possible! I wish I read all the reviews before I got there. I wasted all these time!

Very unprofessional. Long wait time. People just walking around. When I tried to find out what’s going the receptionist response was.“if you go the ER you gonna wait even longer.” My response to her is at least you are updated and treated with respect.

Where do I start. Unlike most of reviewers the only negative experience I had was that the receptionist didn’t know their address when I called in, but hey that’s why we have smart phones. Yes most of nurses do look bitchy and the wait for my appoints were around 30min but I’m not visiting my regular doctor, it’s still better than the wait at a hospital. As for the hand specialist, he’s a bit disconnected but idc because I’m not looking for him to be next my BFF at the end of the day he did his job well and my finger is healing great.

I could write a lengthy story here but in short, do not come here! DO NOT get your TB test or anything done here!!!

Slow and unprofessional. I can understand explanations for hold ups. You dont have to give me stupid looks, harsh words, and hurried conversation. Look out for Olga, I think her name was. She seems to hate her job and push that dislike onto patients. Its not my fault you have a poorly run facility. If I could I would request that my employer send me somewhere else. But like you, the people coming here have no choice

This place is horrible … I waited about 49 mins in a patient room so the doctor can do a 3 minute exam… Then I came back 48 hours later for them to just look at my arm for my tb vaccine and waiting forever just for that. The older women at the front desk is very rude.

Crazy waited since 9:00am. And know is 12:38. And they told me I have to wait for another 45 minutes. Only one doctor on duty. Speechless

The dr. Sucks had 0 knowledge of what was wrong and took my money 0help 0 experience for the children who work upfront 0 proffesionalism

I have came here in the past and I have never had any issues until today. I went to pick up my xrays and waited 40 mins for them to tell me my xrays were not on file. The old lady at the front desk with very short gray hair is EXTREMELY RUDE. I will be contacting their corporate office. DO NOT COME HERE the wait is crazy long & the employees work at a very slow pace

This place is horrible, I have to come here for work physicals and work injuries. I don’t understand why they make you strip down naked to do a physical and when the doctor comes in to «examine» for a brief 2 seconds he just has you bend over or walk like a duck. I have refused to strip the last two times and the doctor didn’t seem to care. He was very cold and pretty much just wanted to get the exam over with. I do have to say the students are much more friendly and warm as compared to the doctor. Another thing I did not like was that they hassle you to take the stupid survey I was asked by 4 different people to take it in a 15 min time span

ZERO Stars if possible. Only came here because I got hurt on the job and although i have insurance, i had to come here for workers comp. They take forever to attend to you mainly because all the Doctors and Nursing Staff are chatting in the hallways about sports and other things that are irrelevant. The only person I encountered that was efficient was the x-​ray technician. He even attended to some of wounds to try to get me out of there ASAP. Unless you need to go there, stay away.

This place deserves Zero stars. Way too long of a wait. The doctor is a jerk and simply just a waste if my time…

Tried to give no stars! This place is so ridiculous. I’m here now just waiting and waiting for this physical. My job sent me here for a physical but I rather pay my health carrier money then do this for free because this waiting is definitely not worth it. The ladies in the front honestly don’t know anything and so they tell you I’ll go to the back and ask if you’re next. They keep telling me there’s only one person back there. Why is there only one person working when there are more than one patients at this place. They are a joke! I suggest if you’re forced to come here sign in and go to a restaurant because you’ll be done eating and waiting by the time they even call your name.

This place is terrible. I had an ok experience there and went back for another service and encountered THE RUDEST person I’ve ever met. She was so unhelpful and dismissive I am definitely going to complain to someone about this. DO NOT WASTE YOUR TIME AND MONEY HERE.