Supersonic Car Wash Orem

I’ve been going here for almost a year now and have been very happy with this business. It is quick, efficient and at a good price! Because of them my car is always clean!

I was very unsatisfied with the quality and service of my car wash at Supersonic. I expressed my dissatisfaction and I was told that the general manager would come out to rectify the situation. Ten minutes later the same employee came out and said the GM was too busy and offered to run my truck through again. I told him I didn’t have time and expected it to be done right the first time. The inside of the truck was not touched and there was still dust on the dash. Obviously, the GM was more interested in volume rather than quality and for that fact they have lost my business.

DO NOT GO TO THIS PLACE!!!
I spent $ 70 on my car wash and it looks just as good as 5 dollars gas station car was does. I paid to have my car detail and the inside still has crap all over the place. They told me you car would take 45 minutes it ended up taking almost 2 hours!!! This place was horrible.

Everytime i go through a car wash i get a new scratch, my antanna came off my brand new car and it’s my fault?

I love having the fast pass, not only do I get to wash as much as I want (sometimes everyday!), but it comes with tons of great discounts for full service washing and detail services! And no contract? Doesn’t get much better than that.

I don’t even want to rate this. The worst car wash ever. I had to take it somewhere else after I spent 30 dollars today. Nothing was truly vacuumed, nothing was sprayed and wiped out, what the hell am I paying for? Worst experience ever. Never ever ever going back.

This is an excellent full-​service car wash. They will clean your car, very effectively, inside and out, for around $ 20.
The service has been great, every time I’ve patronized this place.
They always do a great job washing and drying my cars. They even use compressed air to spray the excess water out of the crevices that tend to drip on your paint the rest of they day.
Supersonic is… well… Super!

How you get your car returned after a wax at @soniccarwash. HUGE strip of paint taken right off. So much for a two week old Audi. I know it wasn’t there because I was checking air in each tire right before at Holiday. They took my information said we’ll call you. Called police for accident report, «if they won’t pay, take them to civil court.» So frustrating. Fast Passes are cancelled.

Not sure why this only has 3 stars… I have had my carpets cleaned twice and it has been a total success both times. I have a car dealership and usually clean the carpets myself. However, when they are really bad I usually don’t do that great of a job. My friend had a fast pass here and raved about their cleaning so I decided to try them out. I brought an old Subaru Legacy outback, whose carpets were just junk. When I got the car back I was amazed at how clean and nice the carpets looked. They even removed all the dog hair that was stuck on the carpet. All for under $ 40. Well worth the money. I will bring all my cars here from now on. Thank you!

We came here after a camping trip and so both the inside and out of our car were pretty dirty. That being said, we paid for The Works wash, which is $ 22.95. First, we actually said the one right above that but I guess she misheard that. No big deal.
Here was the issue. We got stuck behind someone who we could tell worked there who sat detailing her car for almost a half hour. We watched the whole the happen. We could see that our car was done, but she was talking to someone else who was on the clock working while going over her car over and over again with a towel. We walked in to pay and waited about five minutes before we actually paid, and it was another 25 until our car was called out.
So, finally, we go out to our car and get in, already frustrated. At first glance, sure it looked good. So as we drove away I was looking around and noticed that really it looked awful. The windows still had lots of spots on the inside, the seats were dusty and dirty, and the rear view mirrors looked untouched.
All in all a super frustrating experience. At least it has a 48hr wash guarantee so we could go back, but we live in alpine and came down specifically for this so why would I make the trek again?

I feel like my car looked the same as it did before getting it detailed there. and they weren’t even busy. Yikes.

Let me start off by saying this — if you care at all about your car’s glossy scratch free paint, you should never take it to a car wash with brushes. Stick to touchless, or washing your car at home.
Anyway, Supersonic has been a staple in car-​washing for years and years and years. In fact, i’m pretty sure they have been around since I was born. They have maintained a dominant presence in Utah county, and for good reason. They do a really good job.
Yesterday, I took my wife’s car in for the works wash ($ 22 or so) and was pleasantly surpised with my entire experience. I have been to supersonic probably 100 times or more in my lifetime and until today, they would have received no more than 3 stars from me.
Today was different. After being pleasantly greeted by the sales attendant (who finally didn’t try to sell me anything) I proceeded forward into the wash. I have been working on cars in the garage lately, so the wife’s car has been sitting in direct fire of the sprinklers for a few weeks now translating to very dense hard water deposits all over the car (so bad I couldn’t get them off the windshield at the gas station).
After emerging from the washing tunnel, I was pleasantly surprised. The car was actually spotless. With the works wash, you get a quick inside and outside touchup. I usually don’t expect much from these, but when I came outside after they were finished I was pleasantly surprised. They had spent the time to make sure my tires were shined, wheels wiped down, and all of my windows were perfectly clear. They wiped down the dashboard, center console, and it smelled brand new inside.
For the price of $ 22 and 20 minutes, I feel like this is the best wash around. Very satsified.

I will agree with other reviewers concerning one point. This is indeed the best place to get your car washed in Utah County. Sadly, that means that there is absolutely no other place to get a decent car wash at. So, I have to admit that I’ve been spoiled. Growing up in California, employees take pride in making your car look brand new. I wasn’t expecting the same level of service here, but I was expecting at least some kind of effort. My car came out with bugs along the grill and grime all over my rims. The door jams weren’t dried and my windows were still streaky and dirty. Perhaps the worst part, was that the teenager who «wiped» everything down asked how much I wanted to tip. I normally tip because I once washed cars and understand how important tips can be. However, after the lackluster job I just told him I tip those who put at least a little effort into their work. I’ll just wash my own car from now on and save myself the $ 25.

I’m SO happy with the results of the detail on my car. So happy that I had to come and write a review. It’s a 7 year old car but it looks brand new after supersonics detail. And the people were so nice too and did it fairly quick. Thank you supersonic!

Excellent car wash, never Unsatisfied with the results, free vacuuma are in good condition and strong

Very good car wash in Orem Utah. You will not find a better deal than what you have found here. The best package to purchase is the unlimited fast pass for exterior car washes. You can come every day or more and your car is always clean. The exterior car wash is the best deal.

This is the best cash wash in Utah county for sure. The only reason I didn’t give it a 5 star is because of price. Although, they did add the unlimited pass but it is specific to one car which I don’t like. I have multiple cars and would like it if the applied the pass to at least two cars. I am sure I would still only come 2 or 3 times a month and it would still be worth it.

Great car wash, really cool option for a membership if you wash your ride a lot. And u can always use their free vacuums

BEST car wash in Utah county hands down. Be sure to go to the Orem one, NOT the Provo one.
This one’s quick, easy and very reasonably priced. I always get the middle grade one ($ 8) because I like my undercarriage to be cleaned from the salt during winter. I usually wait for the booklets to go on sale and buy one of those to buy in bulk and then get a discount.
The best part of this car wash though are the FREE HIGH PRESSURED VACUUMS available after the car wash. You pull into your own stall with 2 vacuum hoses on each side of your car hanging from the ceiling. So the hoses don’t get in the way and there’s no trying to pull the hose to reach everywhere. And it’s high pressured. Nothing worse than a sucky vacuum. Just brilliantly designed.
If I ever move away from Utah I would miss this place!

If the Department of Health and Human Services ever visited my Jeep, it would likely be condemned as a hazard to public health. It is so dirty, all of the time. On Thursday morning, the cup holders were sticky with cherry juice I spilled so long ago I can’t remember when I did it, as well as lotion that recently exploded all over the console. Legions of dog hair covered the floor and the trunk. The seats were coated in dust and muddy paw prints, remnants of past visits to my dogs’ favorite swimming spots. The windows were covered with nose prints and dry dog slobber. I could go on, but I think you get the idea. DISGUSTING. Then Supersonic Car Wash of Orem entered my life and changed it drastically.
I pulled up to the window where you order services and requested a pretty basic package that cost around $ 25. The employee started upselling what I thought was the next upgrade, talking a mile a minute until I agreed. I was surprised, then, when at the register my total was over $ 60, and quickly reverted to the basic wash.
I sat near the window and observed the Supersonic employees slave away at my Jeep. They took extra care to get it very clean. When it was finished and returned to me, it was like I had an entirely different car. Nose prints, dirt, fur — all gone. Cup holders and dashboard, sparkling. To say that I was very happy with the results is a huge understatement.
I would definitely return to Supersonic Car Wash. Paying somebody else to clean out your car can be a little expensive, but they did wonderful work, and I felt like it was money well spent for the time and effort that I saved.