All Cleaners

On Christmas Day my daughter was wearing a brand new sweater from Bloomingdales when a guest at our party spilled red wine on it. She was very upset as it was on the front top and bottom, as well as the cuffs of each sleeve. We took it to All Cleaners the next day and the owner said that it would take a few days as he had to work on it. My daughter was also concerned about the delicate weave of the sweater, the soft texture and of course the red wine stains. We were thrilled when we picked it up 3 days later and all of the stains were gone while still retaining the soft texture. Great job All Cleaners!

I have been going to all cleaners for 6 years now. This is a family business run by a husband and wife. They clean the clothing on site, which limits the opportunity for items of clothing to be lost. Thank you for good service and helping my family and I look our best!

NOT RELIABLE.
I have been to All Cleaners twice now since I recently moved to the area and needed a new dry cleaner/​tailor. My first time there I noticed their prices were a little higher than what I’d been paying at my previous cleaners, and this bugged me, but it was a super convenient location.
My two-​star-​rating isn’t a reflection of the higher prices though; it is a reflection of the terrible experience I just had with All Cleaners tailoring. I brought a bridesmaid dress in on Tuesday morning and asked if it would be possible to have it hemmed and steamed by Friday because the wedding was Saturday. The owner said not a problem and took the dress. My ticket pick up time said Friday 4:00 pm.
I arrived around 4:30 on Friday, and with a very nonchalant tone, the owner told me the dress wasn’t there or ready because the tailor had forgot, and I could pick it up Saturday after 12:00. In a panic I explained that I needed to be at the bride’s house at 7:00am for the wedding, so noon wouldn’t work, and she then suggested I get the dress at 7:00am the next morning. Clearly that wasn’t an option, and I was growing pretty angry, but remained calm and explained there was no way I could do anything other than take the dress home that Friday night. She made a call to the tailor and then told me she’d call me when it was ready; I would get it that night.
Right around their closing time, without a call, I started panicking and called them to check on the dress’ status, and the person on the other line told me I could come pick up the dress because it’s «been ready.»
Needless to say I was upset, but said nothing when I got there and just paid for the dress and left. The dress was still way too long on Saturday, even though they pinned the hemline that week with my dress shoes on.
The owner apologized when everything was said and done, but I will never do business there again.

All Cleaners is my go-​to cleaners in Orland Park. I have tried the rest and they have all let me down. All Cleaners gets things done when promised. The price is reasonable. There was a time or two when things were not right (overstarched, etc) but were quickly corrected. The owners are professional and pleasant.