Acorn Stairlifts

Our family recently purchase an Acorn 180 Curved Stairlift. Both of my parents are disabled and unable to walk the stairs in their home. One of them (87 yrs old) is blind and the other (88 yrs old) is an amputee. After hearing about Acorn from two friends, we contacted Acorn to inquire about a stairlift. Mike Thomas, an Acorn representative in the local area, came out, did some measuring and gave us a quote. After some discussions about price and initial concerns, we were able to agree on a quote, although the price was still much higher than we would have liked. Mike answered all of our questions and worked with us to achieve the best result for our family.
The stairlift was installed about 10 days after Mike came out, and it was installed by J., a seasoned installer. The installation took about 6 hours but J was meticulous in his work and carefully measured and assessed the stairway as he went along. We were impressed with the care he took during the installation. Afterward, J had each of my parents as well as my sister who has severe arthritis use the stairlift to go up the stairs and to come down. He answered their questions about how to operate the device and pointed out all of the safety features. He spent time to be sure we understood the warranty, how the stairlift worked, and how to contact customer care if we needed it. Mike called during the installation to assure everything was going well and has given us his assurance that he would be responsive to our questions and concerns.
We have had the stairlift about two weeks now and we have been using it with no problem. So far we are happy with the service we have obtained from Mike and J. We look forward to getting several years of use from the stairlift.