Ben & Jerry’s

«LOVE, LOVE, LOVE B&J’s!!!» This is probably the «BEST» location I’ve ever been to?! I happen to walk in as they were making fresh waffle cones & the smell was absolutely Heavenly! I also have a new favorite B&J’s flavor since my latest visit, The Coconut 7 Layer Bars, that stuff is «AWESOME!!!» These guys know how to do ice cream!!!

Ben & Jerry’s is always delicious. A fresh scoop on a fresh waffle cone only makes it better. Newer location at the recent IDrive development. Glad to know I can get a fresh scoop nearby now!
Line was short and staff was friendly. You can enjoy your treat outside on the little green or at a nearby park bench. Great place to people watch or to get a close up look at the Orlando Eye.

After 2 weeks of work, mostly outdoors, I wanted a cold treat on my last night in Orlando. Busy night on a Friday at the 360, so I left my room across the street at 10:45 and dodged traffic to get HOPEFULLY a lemonade sorbet, or Cookies & Milk as a second choice. I reached the doors at 10:50. LOCKED. There was a couple inside with 2 small children, and I though maybe one of them had twisted the lock out of curiosity. The wife opened the door and the 2 workers I could see both yelled that they were closed. I said «At 10 til?!»
No answer.
I’ve always been a fan of B&J’s because of their business practices, quality product, and excellent service. I’ve been on the factory tour in Vermont and enjoyed various flavors at locations across the country.
Service is widely poor along International Drive, but I expected better from Ben & Jerry’s.
Disappointed. Will have to rethink my B&J’s love.

I’ve been here twice so far and this Ben & Jerry’s has little to negatives. The ice cream here and at every location is consistently good. My favorite flavor is definitely the chocolate chip cookie dough. The chunks of cookie dough are pretty big, but I wouldn’t mind if they made them even bigger! You also can’t go wrong with a chocolate milk shake or the new Tonight Show with Jimmy Fallon flavor ‘The Tonight Dough,’ which has not one but two types of cookie dough — chocolate chip cookie dough and peanut butter cookie dough. The staff have been friendly and luckily when we’ve beat the rush so didn’t have to wait on a long line, which are frequent especially at this location. The one negative I have is that there is very limited indoor seating. There’s a high table with stools along the window for part on one side, but other than that you have to sit outside in Florida’s heat, or I guess you could walk your ice cream over to the food court area near the aquarium entrance for air conditioning. Despite the lack of indoor seating, I am impressed with this Ben & Jerry’s — I think it’s up to the Ben & Jerry’s standards and I will be returning!

This could have the slowest and worst customer service of any Ben & Jerry’s. As good as the ice cream may be, it won’t be worth the frustration of the experience.

I LOVE… and I mean LOVE Ben & Jerry’s Cookie Dough Ice Cream! It’s always freezing cold with large chunks of Cookie Dough and Chocolate Chips. It can make everything ok in my world. Only a true lover of Ben & Jerry’s Ice Cream would stand in a line for over an hour for a cone. The line to Ben & Jerry’s was wrapped around the store. There were several customers who left because the line was moving to slow. When I finally arrived to the front I realized something. There was only one girl scooping ice cream while the other two workers were doing other things. I stood in disbelief. I couldn’t understand why these other employees would not assist the young lady so that the line would move faster. Well… I couldn’t hold it in any longer. I had to mention to one of the workers that if three of them were working, there needed to be two people scooping ice cream and one at the register. I even went as far as to let them know that when you are in business you have to be a team player and jump in where you are needed. It shouldn’t have taken a customer to point this out. But… I do respect the fact that they listened to the advice. The line at that point started moving. Ice cream: 5 stars Service: 2 stars

Looking to satisfy your sweet tooth while visiting the new attractions? There aren’t too many options, but Ben & Jerry’s offers deliciously creamy ice cream that will leave you satisfied. Throw in the good view and you have yourself a good spot to rest after you’ve walked around the attractions. (They could do a better job at cleaning their counters though)