Burger 21

Fun burger resturant with causal atmosphere.
Food (3 Stars) — burgers are small and pricy. Sweet potatoes are good… We get half/​half of Reg fries & sweet pot. If it wasn’t for the kids who love the zillion ketchup/​condiment options I wouldn’t come here
Ambiance (3 Stars) — clean
Service (2 Stars) — counter service.
Jimmy’s Hacks — Tell me what you fav Ketchup/​condiment is… We like the marshmallow ;-)
Note… reviews maybe updated after future visits. If you find any of my hacks or reviews helpful pls follow & like my review for more. Thx

Wanted this place to be amazing but it’s just expensive small burgers with alright shakes. Going to my local Johnny Rockets for better version of all of this and better service. Had to wait for fries for 20 minutes in a half empty place. Any other burger joint would be better: Red Robin, Burgerfi, Shake Shack, and etc. Save your money.

Friendliest staff ever! Everyone that works here is so nice and helpful. Food is great too. I have never been disappointed. I’ve had the veggie burger, chicken burger and both seafood burgers. All have been delicious! Love the options for lettuce wraps and gluten free buns too. Sauce bar is always fun. We get a little bit of them all! Fries are yummy too. Thin and crispy. In my top 2 of burger joints in Central Florida!

Really wanted to like this place more after seeing all the reviews that spoke highly of them. We specifically chose this place since I was really craving a burger and glass of wine and we were passing through the area on our way home.
Parking was easy enough since it’s in front of the main mall area, but far enough away that it doesn’t get the crazy traffic /​parking. When we walked inside there wasn’t a cashier, and we waited for a few minutes for one to show up. I looked over the menu and asked my husband to order for me since I needed to head to the bathroom.
When I came back out, he was still at the register and let me know that they were out of the wine I wanted and they were checking the back to see if there were any in stock. There weren’t, but we had already ordered and paid, so now we had to do a refund, which required a manager. We then had to wait for that since the manager was in back.
The manager then offered to give me the display wine, which was questionable since who knows how long that was sitting there, and it was also room temp from sitting out on the counter. I declined the odd offer.
When our food came out the server just set it on the table and walked away… saying nothing. Ok? The burger was tasty, the fries were just okay. They have a ton of fun sauces, which was novel.
Overall: C–
Service wasn’t good. Lack of items listed on menu. Not likely to go back.

I’m not a burger girl but now I am!!! WOW! Love the Black and Blue burger and the sweet potato fries are awesome!

Ok I have w love hate relationship with this place,
I love the people & service.
I love the quality of sauces, shakes, beef, & fries.
I hate how every time i come the burger tastes different, sometimes 8/​10, and sometimes ⁴⁄₁₀.
Overall go once and you shall not be confused…

The décor is modern and very nice. Seems as though the staff was still trying to get it together when my husband I visited during lunch on a weekday, but whatever. We had the chicken Parmesan sandwich and the sliders. The sliders were ok but the chicken Parmesan sandwich was unlike anything I’ve ever tasted as far as chicken parm on a bun lol. Our order did take a little longer than expected and the sauce bar was a nice feature.

Went in on a lunch date ended up sending back my food 3 times before getting something half way right. Which took over 45 mins. After sending my food back the first time I assumed they would rush my burger back out to me, but instead they put my order at the end of the line and sent 32 other sandwiches out. Yes 32 I counted every order that came out the kitchen after I sent my 1^st burger back. I asked for the manager and he wasn’t really concerned and delayed giving me the main office number as requested. Waited 30 mins for the number which I never got and just decided to walk out. Worse lunch date ever thanks to burger 21 as my wife ate her burger and had to wait the entire time for me to get mine. We knew it was a bad choice but went anyway and got just what we expected.

This restaurant is very excellent. If you’re going on the weekends make sure you get there by 11:20 AM as it gets quite busy as the day gets older. I have recently eliminated ground beef from my diet and although I really like the burgers in the past at burger 21, they have a lot of other options. Today I got the Monterey chicken which was very tasty and satisfying plus more healthy. We also go to this restaurant as it provides a lot of gluten-​free options for my wife. Staff is very friendly and restaurant is very clean.

First time ever to a Burger 21 and I have to say, overall, it is a very nice place. It’s decorated with a hip atmosphere, the ambiance was several notches above any other burger joint you can think of, and the service was friendly and efficient. The food is pretty good too, it’s just that when it comes to making a hamburger, unless there is something spectacular about the burger’s taste, there’s nothing that really makes it stand out from any other place that specializes in burgers.
As far as experiences go, it a something to go and see at least once. They have really good shakes, they have this sauce bar, and the place is kept clean. The problem is it’s just not 4-​star, it’s certainly more than three and I wish Unilocal would let you give a place say, 3.5, which I think this deserves.
Would I go back? Sure. But would I go out of my way? Not so sure.

Great burgers and beer. Came with my family and we all loved it. Not too pricey and has good quality food. My kids loved it too.

The BEST BURGERS in town. Fresh, juicy, amazing fries. This place is awesome!!! My favorite sauce is the Ragin Cajun. We always stop here for lunch after shopping! The fries are fresh and the milkshakes look wonderful (although I have never had a milkshake)!!!

Great burgers. Service is quite quick, and the staff is quite friendly. The sauce bar is cool, with a variety of flavors sure to please many different people.
The burgers are giant, tasty, but a bit greasy. We got the cheese and ale fries, but with the sauce bar, I think I could have skipped on the cheese sauce.
My niece had a kids burger, and that was equally tasty. She loved it – for a typically picky, skinny little girl, she scarfed the whole thing down!
I’d go back if I’m in the area again.

I love the décor and overall appearance of the place. There wasn’t anyone at the register when we entered but that was okay for us, because this was our first time here, and we used that time to peruse their menu for about 5 minutes or so. Within that timeframe, about 3 – 5 other parties entered in behind us, and this was around 9p.m., so I could only imagine how busy this place during the day.
I decided on the Cinco Burger and my friend ordered The OMG! My burger was delicious and cooked perfectly! I especially enjoyed their array of sauces — yum!
The presentation of the burgers was nice, the staff is pleasant and attentive, and the ambiance is relaxing. I will be returning.

Since I work a few doors down at Solutions Bridal, I often run in here for lunch. I have tried several different items on their menu, and my favorites are the Chicken Parmesan Burger & the Chicken Finger Basket.
The Chicken Parm burger is on point! It had just the right crispness to the breaded chicken patty and the ratio of the marinara sauce is perfect, but don’t worry, if you want more, they give you a side of the marinara sauce, which I normally use to dip my friends in! ;) oh! And did I mention the Parmesan crisp on top of the burger?!? Yes! To-​die-​for!!! Just thinking about it, makes me want to order one!
The Chicken Fingers are the best I have had! Their breaking is light and crispy, never greasy or dripping. They are so airy and light, and the right number to an order, the adult portion has 3 large fingers. It comes with fries, which you can choose sweet potato or regular fries with it. Oh, did I mention the amazing sauce bar?!? Yes! They have 10 different dipping sauces for you to add to your burger, fries or chicken fingers!

Our burgers were good but took too long to receive. I’m not satisfied with the overall service we received on this visit. We received our fries & about 10 minutes later, out comes our burgers.
My daughter burger was undercooked & took another 10 minutes. The restaurant was closing within 30 minutes & it seems like that kitchen staff was ready to walk out the door.

I got the Shroom burger (Lettuce, tomato, crimini mushrooms, onions, fontina cheese, toasted brioche bun) and asked for it medium rare. Absolutely delicious but can get a little messy. I ordered sweet potato fries with it.
One of the unique things of this burger joint, is the eclectic array of their side dipping sauces. They are self served so you can get as many as you want. There’s even a marshmallow one to go with the sweet potato fries.

Veggie Burger tastes very close to Morningstar burger Burger King uses;
I added an egg to mine just because I could.
Fries were tired, and seemed old.
But
The place is nicely designed and clean.
The sauce bar is super, and gives customers a chance to personalize their burger.
Two vegetarian burgers are listed on the menu, which is great.
Ok burger joint.

I was 100% sure I wrote a review on my favorite burger joint since… it’s my FAVORITE burger joint. Anyway, did I mention this is my favorite burger joint.
Actually it’s on my top 5, since we have so many awesome burger places in Orlando.
I usually go with the regular Cheesy burger (lettuce, tomato, cheddar cheese, on toasted brioche bun). The hubs will sometimes get the Black and Bleu (lettuce, tomato, bacon, blue cheese crumbles, on a brioche bun) or whatever new item they have.
We usually share a basket of half and half fries (have regular and have sweet potato)
This place is always clean, always fast, and always hopping, but it’s big so can easily accommodate a big crowd. I also really love their milkshakes!
The standout star of this yummy burger joint are the fries and the various dips and sauces provided at the sauce bar. If the fries are the bride and your mouth is the groom, those sauces… man, they certainly know how to give a fry away. Strange metaphor, I know, but you’ll get it when you go there.
Feel good note: They donate to charity every month. So on the 21^st of every month they donate of portion of sales to a different charity. You can check out all the charities they support on their website.

I met a friend here for an early lunch and decided to splurge for the Turducken burger. With bacon. Yes, you heard that right, carnivores. You can eat 4 animals at once! This is how it works. Grab a paper menu, decide what you want then order at the counter. Your given a number to put up at your table. While we waited for our food we got our drinks and sauces. There is a great variety in sauces– from apple cider, honey mustard and toasted marshmallow. It wasn’t long before my burger and sweet potato fries were delivered. Service up to this point was fine– not overly friendly but pleasant enough. While we ate we had employees stop occasionally to check on us and take away plates.
About the food. I was hoping for a little more from my burger. It sounded good and looked good but was a bit bland. I think some salt added to the patty prior to cooking would have helped. The fries were of the shoestring type. Cooked well and extra good with the toasted marshmallow sauce. The meal with a drink set me back $ 14. Pretty pricey for burgers, fries and a drink. The milkshakes looked decadent but I didn’t indulge this trip. I would be back to try some of their other yummy sounding burgers. My kids would definitely love this place!