Carolyn Allen’s Bridals & Tuxedos

Two of my sons were part of a wedding party. I took them in to be measured for their tuxes, and at that time, I scheduled an appointment for their fittings. We live 30 minutes away, without traffic, so I wanted to make sure I could get there easily.
The wedding week, both of my sons tuxes were tight… one could not button his pants. A new tux had to be ordered, as well as shoes. He did grow, but there were three measurements on the form, completed on our first visit. They chose the smallest, versus the middle, which is the size he currently needed. The bride was coming to pick up the tuxes Wed, and they would give my sons’ tuxes to her. I asked if there was a possibility the tux might not make it in. They said a slight possibility, so I asked that they call me so I can make arrangements to get there.
Thurs, around 4pm, I get a phone call that I need to pick up my sons’ tuxes. The wedding is about an hour and a half out of town, and we need to be at the church for the rehearsal at 6pm Fri. So, I had to be at CA when they opened on Friday morning. While I was angry, I thought, at least this is over… I have the tuxes, so I won’t have to deal with them again.
For the wedding, my younger son’s shoes were so tight he could barely walk down the aisle. I complained to my husband that the hemming was horrible, and he agreed. Little did we know, we were just renting the tuxes versus buying them, as we have done in the previous weddings where my husband was an attendant. We paid almost $ 110 per tux, so I never questioned our ownership.
On Mon a.m., CA called asking when I was planning to return the rentals. Shocked, I replied that I thought we owned them, and I had to check my calendar and get back to them. Seconds later, the owner calls, telling me he will charge the groom if I do not return them that day! Since I was furious, my hubby returned the tuxes. The male owner apologized to him, and my husband said he were very kind. I am still not happy. Personally, I believe my husband was treated better because he’s a man.

I loved this store. After having a horrible experience at another bridal store this was great. The store front was misleading however you couldn’t ask for nicer people inside. Once I selected my favorites she then picked out a few more similar ones which I loved. This is a family business and you can tell they love what they do. I ended up buying my dress from them!

Selection is ok. Prices are reasonable. But I will not be bringing my money to this store. Here’s why: I wandered into the store early morning while waiting to pick up a prescription at Publix next door. When I entered the store I asked if it was alright to browse without an appointment. The response was «You don’t have a wedding ring on» (I’m recently engaged and it was being sized). The man running the store continued to interrogate me, asking when the wedding was and telling me «You know April is a busy season for weddings, right?» Yah, I’m a total moron and had no idea April was a busy month for weddings. When I told the man my chosen (upscale) venue his entire attitude toward me changed. Awful! I’m taking my money elsewhere.

I love them! I got my wedding dress from them, and they were so helpful and wonderful about the dress and were so great with me. Sue really knows what she’s doing and I will recommend them to everyone I know that needs a wedding dress, bridesmaid dress, fitting assistance, etc. If I am ever in a wedding, I don’t care where the dress comes from, I’m taking it to Sue to be altered. She, and the whole staff are amazing