Compass Pointe Cremation Services, LLC

In a sad time like this, Heather and her company, Compass Pointe, were fantastic. They were compassionate, expeditious, informative and easy to work with. Communicating with Heather along the way was easy and we even made a couple changes last minute that weren’t a problem. We hope to never go through this again but if we do, we will definitely use her and her company!

What wonderful people at Compass Pointe. They were exceptional. My Mother’s health turned unexpectedly and she passed within 5 days of being put in hospice. I had so many things to take care of that I wasn’t prepared for, including cremation. Compass Pointe was recommended by the hospice provider, Vitas, and I couldn’t have been more pleased. At a time that is obviously stressful and sometimes overwhelming, Compass Pointe was amazing. They were easy to reach by phone and subsequently by text, their instructions were clear and simple, they told me what were some of the important things I needed to think about and why, the process was easy, and they are very reasonably priced. I dealt primarily with Heather who couldn’t have been more wonderful. I flew back to Orlando two weeks later to pick up the ashes and death certificates, as well as to deal with my Mother’s estate. When my schedule was severely impacted by flight delays due to a winter storm, Heather made it completely easy for me by coming out to Altamonte Springs and delivering everything to me. She was as wonderful in person as she was over the phone. This is a small family business that felt warm and personal while not being intrusive at what was a very difficult time. I highly recommend them!