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I have used this company for many years and always been delighted with their service. I have recommended them to friends and neighbors. HOWEVER – there has been a change in leadership in the past year and unfortunately the son is NOT the professional that the father has been. They overpromised and under-delivered on a huge job – leaving a total mess behind them. They had no regard for how things looked when they were done. I can’t even get into my attic any more because they put ducts, boxes and wires right in the entry. Yes, it all works, so I don’t give it 0 stars, but there are many companies that can install HVAC without the drama of Gary Munson Heating and Air.