Process One

I sent Process One two rolls of film, and one of them came back completely ruined. Not only did the lab incorrectly process my film, but they clearly don’t check over their work before they send it out. I emailed them with an attached image, innocently inquiring about what may have occurred in the hopes of at least receiving an apology. Instead, they asked me what I may have done to damage the film, and my response was ignored.
Those photos were of once in a lifetime experiences and they weren’t even deemed worthy of a response to my email.
Never again.

I chose this place because it has 5 star reviews. I came here to get my passport pictures taken. Staff was pleasant and courteous. Service is very fast, but I am not impressed how my photo came out to be. The photographer took my picture in a half bended knee while I’m standing up and that made my face look like I have double chin because I have to tilt my head down in order to face the camera. $ 15 for a 4copies. Not bad. That being said, only 3 stars.

If I could give Process One a negative rating I would. One star is too generous. I have used them in the past while I worked as a photojournalist and the product was average and the service lazy, but I needed a quick scan of my great grandfathers WWI portrait for a Christmas gift and thought they could handle it. My wife dropped off the portrait on a mid-​December Monday and they said it would be ready Friday. At 3 pm on Friday the scan was not yet complete and my wife was rudely informed that it was not due until «5» or so… they close at eight. I spoke with the manager who gave last minute excuses, clearly they wait until the last minute for projects. The final product was weak and overpriced. They just took a photo of it – had I known this I would have done it myself. They told me it would be scanned with a computer and enhanced. The last note: They chipped the antique frame. There are better and more qualified photo finishers in OP. Don’t waste your time.

So few places left anymore that process film. And if you want to do anything non-​standard the self-​print kiosks at Walgreens aren’t gonna work.
Fast, professional work here. Totally pleased.

Fast friendly high quality service. Other businesses should take note-​this is how it’s done.

I have used Process One over the years off and on for, wait for it… film processing! Once upon a time they were THE place to go if you needed something weird (as in an odd film type, not something off-​color you photographed, but I suppose you could inquire about that) processed. But seriously, who shoots film anymore? I certainly don’t, so this little shop in the middle of a JoCo asphalt sea fell right off my radar.
Fast forward to this week. I’m slowly assembling my son’s graduation announcements and I ran out of the wallet-​sized senior pictures. My photographer — being the fantastic and talented bunch that they are, J Smith Innovations — supplied me with a CD of images so off to
I went to reorder. Ooops! You can’t get wallets printed through them locally and I don’t have time to wait for shipping because I’ve managed to wait for the last stinking minute to do this. I googled my way to Process One.
YES! They print wallets (and many, many other sizes) locally.
YES! You can get matt paper.
YES! You can get professional-​looking rounded corners.
YES! I can pick them up later the same day.
YES! They are open late.
I uploaded my file to their super-​easy website and placed my order for pickup. I included a special request about cropping.
When I stopped in that evening to pick up my prints I found very friendly staff who had not only read my special request but acknowledged it and mentioned that my request had not been a problem. She found my order quickly and I was in and out in less than 5 minutes.
The quality of the prints is far superior to what I received on my original order from KodakGallery. The paper is thicker and the wallets are already cut apart (complete with rounded corners!) unlike Kodak. The prices at Process One are on par with, or less than, what I’ve paid KodakGallery. And, Process One is a local guy so that’s always a good thing. Process One will get all of my print business from now on. KodakGallery? Who’s that…