Hertz Rent A Car

Thanks for all there for our rental car today delivered to Mid America Jet. Was for our pax and everything was just right. Nice car. We will do this again, as we are frequent to this airport with our Merlin N307PA.

If I could give them zero stars, I would. Our bill went from $ 162 to $ 560 due to the shady dealings at this location.
Dustin Lyndsey is the manager that we spoke to who was unwilling to work with customers that he knows are being ripped off.
We needed to turn our vehicle in before 11am on Sat to not be charged an additional day. Online website stated the company closed at 1pm. (See picture provided). We turned the vehicle in at 12:30pm, knowing we would be charged an additional day. However, the business had closed at 12pm and no one was there to accept the vehicle (see picture). There’s a very unprofessional, half-​hazardly placed piece of tape covering the «1pm» close time and has «12pm» written on it.
Very convenient that you know a vehicle is due to be turned in today and you decide to close an hour early. Although this was concerning to us, we saw other Unilocal reviews and figured the manager was a trustworthy person and would be able to work with us when he opened up again.
We turned the vehicle in by leaving the keys in the drop box. Next thing we know, our debit card is charged over $ 500 by Monday morning!
Families like ours that save their money to travel and visit family once a year don’t have $ 500 laying around to pay off rental car companies with shady hours and management unwilling to acknowledge that there was an issue with the way they post their hours.
Considering the overall experience we had with Dustin refusing to work with us, the lack of workers at the pick up location, and the loss of savings we just experienced, we will never use Hertz again and will make it a point to tell everyone about this horrible experience.
We will be contacting higher Hertz management as well.

Quick to deal with, going out of their way to make my vacation awesome!
These guys got me a car, when they said they would. They were very busy and still made me feel important to their business.
I deffinately recommend Dustin, sales manager 270−683−1624

These people are great they bent over backwards for me. I wish all locations were like this one.