Bed Bath & Beyond

This location is great.
Bed Bath and Beyond has a great selection of various household items. I do have to admit that their store set up is difficult to manuvear with a toddler and a buggy. The aisles are close together and full of stuff. This seems to be true at all locations that I have been to.
This location stands out because of the customer service I have recieved on multiple locations. First when looking to replace my cookwhere, the employees informed me of the warranty and no hassle return policy. That saved me money.
Secondly, when I did return with my cookware: It had been discontinued for several years, the assisstant Gidget spend a lot of time with me looking for a replacement. While we weren’t able to get the exact replacement, she was able to find one pretty close. It was at the Birmingham location. She contacted that store and had them ship the item to my home free of charge.
While I was waiting on some employees to find or locate and item for me, I was standing by the front check out for 10 mintues or so.
I witness the most excellent customer service. A line began to form and the one cashier called for back up. Three others came and opened lines to check all the people out. I noticed how swift they were to response with politness and extreme courteousness. All customer interactions that I witnessed were excellent. The team at the location know how to meet their customer’s need in a great way.
It will be a pleasure shopping here in the future. Thank you Team Oxford!