Garcia Mortuary

My Fiancé’s Father funeral services were handled by the Garcia Family and they provide excellent, compassionate services.

Very professional funeral home. Love the fact that it’s family owned and operated, it’s not like other homes that just care about making monthly quotas for their corporate headquarters. They put a lot of time and effort into making your experience is professional. Highly recommended!!!

Extremely grateful to the Garcia family for their compassion, patience and professionalism. What was the saddest moment of my children’s and my life was made easier to bear by their attentive assistance. We were able to honor and celebrate my grandmother’s life, as she had intended. This is the third time I have attended a funeral service entrusted here, and everything went just as it was intended. We were also able to arrange to gather across the street afterwards at ¿Tomás Café?, which made it easy to spend much needed time with family and friends that had traveled from out of town. Both thankful and grateful that this mortuary is here.

Negative stars!!! Horrible horrible place to go to. Very disrespectful to the living and the past. This place said we could rent one of the rooms to do a viewing service because we thought it would be nice for his friends to say goodbye to him, even though our family was not interested in seeing the body or having a viewing. We Agreed to rent the room and after plans were set to have the viewing this place said only out immediate family was allowed to see the body (this had nothing to do with the way he died). After the ‘misunderstanding’ of the viewing our family declined in renting the room and they tried to say we still had to pay for it! I had asked if this family member could be cremated with a certain item and they tied to tell me it was illegal to do that (it is not). To make this worse, me being the primary caretaker of his body and the decisions being made, Garcia mortuary calls me to tell me this person was ‘being cremated as we speak’! As I family member, that is the last thing u want to hear. If this wasn’t enough they told us it would take 2 – 3 days to get his ashes back so I set a funeral for that upcoming weekend. All the mortuary had to do was drive to the crematory in Ventura and take them back to the office so we could pick them up. Apparently that was too hard and said they had to wait till there was more ashes to be picked up so it wasn’t a waste of time!!! I told them I would just pick them up because we needed them for the funeral service they also said this was illegal for me to do. And to top it all off our final bill was $ 3000 over the initial price they gave us. One if the reasons we went to this place was because they are known to be a cheaper place to go. Because the death was unexpected and my family doesn’t have much money, this was a good place for us. They didn’t give us any death certificates as they said they would and called me and my parents everyday until they got there money. The reason they didn’t get there money that week was because we had to have a death certificate to give to the insurance company.
In my and my families opinion they were very rude, disrespectful and unwelcoming. If you need a place to go, I would recommend James A. Rear don. That place treated us like family.