I was impressed with their service years ago when they first opened. Now, the service sucks. They somehow have a hard time believing that someone would order a burger without cheese. They’ve messed up my order twice in a week. Today, before I accepted my order, I asked the worker if 2 of the burgers had no cheese on it. Before I even finished my question, she interrupted and said, «They’re in the bag,» with an attitude. I asked again if they had no cheese, and she hesitated a second, then said yes. And guess what I saw when I checked the burgers — yup. Cheese. I don’t see what is so hard to understand. No cheese. No cheese… See? If that doesn’t help, how about this — My daughter is allergic to dairy. In other words, she’s allergic to cheese.
Christie R.
Place rating: 4 Alexandria, VA
Checkers is the best fast food restaurant EVER so I can’t give a bad review! The food is always so good. Nice and fattening. Just the way I like it. Careful of the workers though! I’ve been to this checkers about a dozen times so far and they’ve gotten my order wrong almost every time. That’s the only reason I’ve given this one 4 stars and not 5!
Leah J.
Place rating: 2 Upper Marlboro, MD
I’m trying give a pass cause it’s hot but she almost forgot give me my burger after saying it twice… but she gave me butt load of napkins! Thanx!
Patrick I.
Place rating: 2 Fredericksburg, VA
Well I have to admit that I do like my fast food. I have been here and to other locations a few times but I feel like now is the time to do the review. So this place usually is busy and rightfully so. I love to get the $ 5.00 chicken bite boxes and so on this particular day I went to do just that. So we get a very rude and blunt«What you want today,» over the PA hahaha really. I felt like I was dealing with King Burger’s Bön Qui Qui. So we give her our order and get back a «That it… iight wells your total is 12 dollars and sixty cents come up to the window.» A part of me hates the severe lack of respect for the customer and the apathy to use grammar; however, half of me loves just the sheer hood-nature of it all. Well once we pull up to the counter our food is immediately there piping hot. This is the section where I get really nervous. With my previous work in fast food I have learned that if you have to wait a few minutes for your burgers then it is pretty fair to say that they actually cooked(ran your food through a machine) your food properly rather than running it out the microwave or warmer. So that kind of made me a little nervous due to me not really eating that much fast food anymore. The other strange thing is that our chicken bites and fries smelled like fish… Like seriously ewwww… I mean I don’t have a problem with fish I love me some fried catfish with hot sauce, but I don’t know. That is like having vanilla ice cream that smells like bananas, just a total shock and awe to one’s senses. Overall, once the food cooled the smell did go away. The food was great and fast which is why a second star is given; however, the lack of customer service training and grammar really turned me off/on and really prohibited the ranking to go any higher.