Auto Collision Rebuilders Inc

Very reliable and faster than I expected to fix my jeep, work was top notch and very satisfied with turn out, will use for my tires and anything else I need for my car. Would highly recommend

So a year after I took my car to ACR for repairs from my accident in May 2012… I noticed on the hood of my car that the paint had been bubbling and peeling, as well as, rusting! Since I have a life time guarantee for the time I own the car, I took it back to see what they can do,
My husband arrived and spoke with Carols. We thought we’d get push back at brining the car in for rust and paint issues (since that can be seen as normal ware and tare). However, my husband said they did not even argue it! My husband said the «Carlos was awesome». Carols told my husband the whole hood needed to be replaced. My insurance only approved a used hood after the accident. Which is supposedly normal on repairs like this, the only time insurance will approve new parts if the car has 15,000 miles or less.
With all that being said, the soonest Carols could get a Honda hood to the shop would be August 18… Here’s our dilemma, I’m moving to California August 6. SOOOO Carols was awesome, working effortless to track down a hood. The draw back is (BUT NOT TO CARLOS FAULT!) He could only get his hands on an after market hood… which he reassured my husband the only way it’s known to be an aftermarket hood is that under it, it won’t say Honda but another name. SOME people might be pissed at that, but I couldn’t push back my travels to California and PLUS I’ve already come to terms I’m driving my car till it dies because it’s very difficult to get a good payout once the car has been in an accident!
We had to wait a day for the hood to come in and as we speak (write), they are working on it. He said at latest it will be done Saturday (3 day turn around). I CANNOT COMPLAIN since we brought it in Tuesday!
SO ONCE AGAIN NOT DISAPPOINTED with ACR and pleasantly pleased with their no hassle, amazing customer service! The only disappointment will be they can’t come to California with me! Keep up the outstanding work!

Generally, body shops are not a place you want to find yourself. I selected ACR after reading the great Unilocal reviews, and now I have my own to add!
I was hit by an armored truck which caused a bunch of damage to my minivan’s rear bumper and door, taillight, and an annoying exhaust rattle. Carlos himself put together my estimate, which happened to be mid-​way between the three I got altogether. I felt he fairly captured all the possibilities especially since the exhaust was a bit of an enigma, and he was the only one who actually took the time to put the van up on a lift to see what might be going on with the exhaust rattle. Those five extra minutes he took won him the business.
I should add that I’m 38 ½ weeks pregnant, so he understood I had some urgency to get this repair done before I delivered my baby. I really felt like he took special care of me.
When I called a week after getting the initial estimate to get going, he was ready for me when I asked him to be — he ordered the parts, and everything was ready to go on the day we planned. We planned on a 4-​day work timeframe, and they coordinated a minivan rental for me which was really convenient (did I mention, 38 ½ weeks pregnant??). He even transferred my kids’ car seats from my minivan into the rental van for me!
Imagine my surprise when he called me the very next afternoon to tell me my van was ready! So basically, a rear-​end bumper, door, taillight, exhaust clamp, and all the paint and bodywork took a total of about 36 hours, out the door. He came in right at his estimate on the final bill.
Every body shop should be this awesome. I really hope I am never in another accident but I know where I will go next time. Thanks, to Carlos and your staff!

i just had my car repaired here after a city of chicago truck hit me. Carlos, my estimator, was so nice and reassuring.
Allstate had recommended this place and you never know what you get when an insurance company recommends a body shop (in my past experience) but WOW do they do nice work!!!
The car was ready when they said it would be and everyone was so nice and my car looks BRAND NEW again. I’d highly recommend them!!!