Stephens Automotive

Palatine, United States

4

Closed now

7 reviews

Contacts

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Telephone:
+1 847-705-8770
Website:
stephensautomotive.com
Address:
673 W Colfax St, Palatine, IL, 60067
b/t Stephen Dr & Quentin Rd
Nearby public transportation stops & stations:
0.7 miPalatine
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Today

Today 7:00 am – 5:00 pm
Closed now
Local time (Palatine) 7:18 PM Thursday, June 19, 2025

Business hours

Monday 7:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
Wednesday 7:00 am – 5:00 pm
Thursday 7:00 am – 5:00 pm
Friday 7:00 am – 5:00 pm
Saturday 7:00 am – 1:00 pm
Sunday –

Description

Specialties

Stephens Automotive specializes in quality auto repairs. We offer a full line of Auto repair services from engine rebuilding to scheduled service. We also have the expertise to service all makes and models of automobiles both foreign and domestic. We settle for nothing less than the best in both parts and customer service. Stephens Automotive Also can service and repair your fleet.

Stephens Automotive also recommends

Vicarious Productions Inc.

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Web Design

,

Marketing

,

Graphic Design

Stephens Automotive says,

«This company does great work. Melanie and Shawn are both very professional and they can handle the marketing needs of any business.»

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7 reviews of Stephens Automotive

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Place rating: 5
Palatine, IL
So the starter for my car stopped working — out of nowhere on a busy day with client appointments! Stephens Automotive towed it quickly, and was able to get it fixed in an extremely-​timely manner, and priced it reasonably. I am always impressed with their efficiency, and professionalism. Thank you for being fair, through my experiences over the years (prior to utilizing Stephens Automotive), I was not always treated fairly by other auto repair businesses (aka — overcharged!) I will always give my business to Stephens Automotive. Thank you!
Place rating: 1
Arlington Heights, IL
I took my car in a few yeas ago. I had just bought it to find out it needed $ 3000 in work while they were right about the issues. I had left some paper work behind and when I went back in I walked in to to hear the receptionist was actually talking bad about me being a handful when I was just upset. About my car. I took my business elsewhere so I cannot speak to how well of a job they do as mechanics but personally I did not feel comfortable with their lack of professionalism.
Place rating: 5
Barrington, IL
If you ever wanted a good ol’ boy mechanic that you can trust without being swindled. This my friends, is the place you want to do business. A small town home grown feel is what you get when you walk through these doors. The staff is friendly and really know what they are talking about. Did I mention how handsome they all are? Worth checking out… Even if you just want your oil changed. ;o)
Place rating: 5
Hoffman Estates, IL
Stephens Automtive is fantastic! I called them today with a transmission problem and the response was incredible! They assessed and repaired my vehicle so fast I was quickly back on my way to work. They are the only place to go with all your automotive maintance needs.
Place rating: 5
Palatine, IL
Always a great experience! We have two cars that we trusted the Stephens’ team to inspect, repair and maintain. The quality of the work and their customer service is TOP notch. Not only they are very knowledgeable in auto technology but they took the time and explained things very well so even me — as a woman with no auto knowledge — I was able to understand what was going on with my car. Above and beyond comes to my mind when I am trying to describe the level of their service.
Place rating: 5
Palatine, IL
We own Marin Auto Collision Repair shop down the street from Stephens Automotive. Joe is a great guy, we know him for more than a decade, and we do business with Stephens Automotive every day. Joe runs a very nice honest shop, they are a full service automotive repair facility in Palatine.
Stephens Automotive gets the job done right the first time. If you need a service do not hesitate to contact them.
They Under-​promise and Over-​delivers !!
Place rating: 2
Hoffman Estates, IL
This shop used to be decent, honest and friendly. My last few experiences with them have been pretty bad. They are very pushy to get unnecessary maintenance costs on the service order with bad tactics. Sometimes it’s deceiving their cost is below dealer’s shop. Moreover, they constantly schedule good technicians to to work on more lucrative Comcast cars instead of non-​corporate customers. I’d avoid them. There are many good shops on the Colfax road.
–Joel S.