Don Hegge Electric

Our family have been using Don Hegge for past 10 years. Don is truly the expert on what he does, his technician are always do good clean work. We never had any problems. I high recommend them.

We just moved to the Coachella Valley and Don Hegge Electric (not to be confused with Hegge Electric Contractors) was recommended by the lighting company where we bought ceiling fans in the area. Quoted prices to hang 3 fans were comparable to what we had paid in Orange County. Victor was on time and pleasant and his English was very good. He hung 2 fans (one was a 16′ high ceiling) and the 3^rd one was in the kitchen.
As he was cleaning up to leave I turned the kitchen fan on high and it wobbled. I asked him to balance it and he said that he wasn’t going to balance it because he was already late for his next appointment. He added that balancing it could take 15 minutes or it could take half a day. Then he added that with a gas stove I shouldn’t use the high setting anyway. WTH?
Obviously, I wasn’t satisfied with his replies and he said the fan would be fine. When I asked if he could guarantee that it would not be a problem, he said, «yes.» The fan continued to shake and started making a loud noise that evening.
When I sent an email to Don Hegge about the problem, AOL notified me that the email address on his business card was not active. I then sent a message to his office through his website. After no reply, I called and left a message. After several days Don called and notified us that they do not balance fans. We were not told this up front. However, he said that for $ 45 more he will send out someone to balance it.
The fan still wobbles but the noise is less when on high. The other 2 fans do not wobble and are silent even when on high. Kitchen fan is a $ 400 Casablanca. The other 2 fans cost $ 600+ and almost $ 500 respectively. Don Hegge Electric charged us $ 265 to hang 3 fans, plus the additional $ 45 on the 2^nd trip to balance.
We’ve had many fans hung in the past and have never been told hanging did not include balancing. We won’t be using this company again and I will certainly not recommend them for any work.