Rainbow Chem Dry III

I was visiting a friend in the hospital and I decided while he was out of his apartment, it would be a good time to clean and freshen his carpet. I called Albert at Rainbow Chem Dry to see if he was available. He couldn’t come the day I called, of course but he came the next day. I have to tell you the carpet was really dirty, and smelly too and was not sure it could ever be clean again but the job he did was amazing! I highly recommend his work and he is a man with great pride and integrity. Thanks so much Albert…

We own a seasonal rental in Palm Springs. The Carpet is just over three years old and was beginning to show wear and tear! And some stains too. We also allowed a family member stay with a couple of dogs and there was a distinct pet odor now. Rainbow Chem Dry III Were able to set an appointment up right away and sent their employee (Boni) over. Boni politely introduced himself and came in to assess the area needing cleaning. He explained the Chem Dry process completely and he went straight to work. When he had finished the Condo smelled amazing! And all the stains and spots were gone! The heavily trafficked areas looked new again too! WOW! So impressed! A few days have gone by and the place still smells clean and fresh too. I had a great experience with these Rainbow Chem Dry, I will only use them now. And the technician Boni was very professional, curtious, friendly and overall easy to work with and he listened to my needs! Rainbow Chem Dry III offers a great product and they have a really great employee in Boni! Thank you all!
Kindly
Kelly K.

Beware the up-​selling routine, and just skip Rainbow altogether. They didn’t make a dent in stains, although they made «much ado» over them. The tech was nice… aside from the UP-​selling, but the equipment really doesn’t do the job.

Yikes! Sometimes things are not better over the Rainbow!
I made an appointment back on Saturday to have three rooms in a two bedroom condo cleaned this morning (Tuesday) at 9:00. Someone called yesterday to confirm. I thought all was well.
At 9:30 this morning, no show… I called and Amy told me the technician was not available until 12:00 noon because of babysitting issues. She said she told me yesterday. Well, if they had 18 hours notice, why couldn’t they make other arrangements for appointments today?
Bonnie, my tech, called saying he was running late. He showed at 12:45. He took one look around and quoted me $ 199. He said the carpets were excessively dirty. My jaw dropped.
I called Albert, senior technician and after a contentious discussion, he lowered the rate to $ 149. Bonnie began working only to have his cleaner break half way across the first bedroom. While talking on the phone, he worked on two different mechanisms, to no avail.
At 3:00 he said he was running to the hardware store to make the repair and would be right back at 3:30 or 4:00. He returned at 4:20.
In just TWENTY MINUTES, he went flying through the two other rooms and was done. «Due to my inconvenience,» he was «throwing in some scotch guard, but don’t tell the boss.» I have no idea if he actually included that or not. He also lowered the rate to $ 120.
On his way out, he attempted to apologize by saying «stuff happens.»
I asked how long it would take for the carpets to dry. He replied 3 – 4 hours. The website indicates 1 – 2 hours, which is correct.
I was quoted $ 199 for three rooms of carpet. The website has a three room special for $ 119 right now.
Don’t get me wrong. I am my HUGE fan of the chem dry process. I worked as a chem dry carpet and upholstery cleaner for a year. It works!
I should say, it works when done correctly and not when you fly across the carpet in one quick sweep.
Skip over this Rainbow and find a different chem dry company that has their act together.

These guys did a really nice job — i just bought an older mid-​cent home that had not been well maintained. The berber carpet was good quality, just dirty and dingy. Its now a different color. They were on time, priced well and really. Nice.

Great Job! Professional and affordable! We are a high-​end gallery with an expensive couch needing to be cleaned, that is sitting front and center as you walk-​in to our store. We needed to trust the service we hire and know they will do a good job for us! They did a great job for us! Thank you for helping us! We will definately use you again. Couch looks great!