U-Haul

Great service, they really helped me out with my rental. Everyone was great especially Alan and Jaclyn! I will diffenitly be back! ! Truck ran great.

Great Place, Great Staff. Clean Clean Clean!!!

Horrible experience. Truck smelled like cat urine and attempted to return the truck and they wouldn’t allow it nor did they try to make any accommodation for my allergies to cats. Tried talking to both salesman and both were rude and unhelpful and condescending.

Went to pickup a game table and chairs in Palm Springs — got to the Uhaul location at 4:59 on a Friday evening due to traffic, but they were nothing but nice!!! Dana was great on the phone, and even said she would wait for us if we were late. Thanks again for the great service!!!

As we turned left on Varner, Palm Desert, CA; we seen the U-​haul trailers in lieu that we would have a solution to our emergency of moving a floral fridge. It was about 4;45pm and U-​haul had never returned the call to obtaining any type of transportation. Yet, took a charge card to hold 1^st availability at about 1:45pm. After making several phone calls, we knew that we’d get stuck in 104 degree weather and extend our cost into a hotel stay.
We drove into this storage center hoping to obtain a trailer. Turns out they were only local and we needed a «one way».
However, the wonderful blonde long hair gal behind the counter still went the extra miles to call the head quaters and investigated our reservation. Almost to closing !!! She couldn’t get us a trailer for one way, however, gave us the option of renting a DC about 9 miles down in Cathedral City. Still called Cathedral City location to have them wait for us. Mind you, our 2 baby girls were with us in this extreme heat wave. I so much appreciate this gal, like you can’t imagine. She never thought about us NOT being their customer. She just reacted immediately to a solution. Thanks, Varner & Berkey Security Storage !!! This family so much appreciates the extra mile you made for us. Plenty of hugs to you and all your staff. That was sooooo cool of your team. You found a solution and saved us money. In spite of utilizing a DC vs. a trailer. Thank you so much !!!