Tire Kingdom

I arrived at 6:15 pm to get an oil change. They are open till 7 p.m. Every servicr bay was empty and I went into the store to ask about an oil change and they said they could not do it because it takes approximately one hour. I have probably had hundreds of oil changes in my lifetime and they never take an hour. Competitors even offer a 15 minute oil change. Considering they are completely empty, it makes no sense that they could not provide the service that they offer and advertise especially during hours of operation. It seems more that they just don’t want to work, but rather want to stand around until it is closing time without actually servicing customers and turning away money for business in the process. I even told them I am leaving town in the morning and need to get this done. They tried to ask me to come back tomorrow but they do not open until 9 a.m. and I must leave earlier than that. So much for customer service. The irony is, the last time I used their services at this location, they left out a part of my vehicle — a windshield wiper container on a Kia Rio that was hundreds of dollars to replace. Luckily I remembered the last place I had my vehicle serviced at the time and when i called, they still had the part months later, though they did not bother to call to tell me that they had taken it out and forgot to put it back in. I tried to give them a second chance but will not give them a third and I would highly recommend anyone in the area go to a business that actually wants to service paying customers.

a friendly staff that helped me have a better day by solving my tire problems in about an hour… thanks!

I wish I could give them negative stars.
They flat out lied and try to swindle over $ 500 from my wife…
OK so on our way to Florida we blew a tire out. Our goal today was to replace that tire. Not knowing good places or bad we looked to Unilocal.We found Tire Kingdom. We compared their prices with other tires shops… Easily the best price… That’s where the praise ends…
We dropped off the truck and soon after they started to leave my wife phone messages– urgent ones. We must get our brakes changed! They are metal to metal and we will never make it to NY and we will lose our breaks come West Virginia!!!
Ummmm… 6 months ago we got our breaks checked at a shop and they told me my break pads were at 50% and they will be fine for a while.
Well when my wife got there to pay they told her that the price for the 2 tires was $ 40 more than they quoted her! the man claimed that at the quoted price he would lose money. They compromised $ 20… But man is it our problem they screwed up?
Back to the breaks…
When she got in there every guy who saw here cried about the breaks… They wanted to charge us OVER $ 530 to fix the breaks the pads rotors etc… My wife said no thank you and when she came back to the car we drove the truck up to Just Brakes. Jerry checked them walked me through everything showed me that we had about 10,000 more miles left on our break pads… 10,000 MILES. He wondered if the truck would pass inspection when we got to NY but said that it definitely would make it.
If we were staying here in Palm Harbor I would definitely make a bigger deal of this. But watch out for these shady people.
Avoid at all costs!