Regal Cinemas Palm Springs 9

It is a small, old theatre. It is definitely showing its age but it is nice none the less.
We (wife and kids) went to movies while vacationing in Palm Springs. Due to the limited screens, times were all over the map for the movies. The concessions are typical movie concessions but I do not think their calorie counts are accurate (for you calorie counters). It stated a tub of popcorn is 960 calories. HA! I wish. Anyways, I digress.
The seats were really comfortable and slightly rock with is nice. The audio and video were really good. Customer service, although we have very little interaction, was good. All in all, if I ever return to Palm Springs, I would go again.
We were also surprised (pleasantly) at the prices. I think it was $ 9 a ticket (we had free movie coupons) on a Saturday night which is the most expensive night of the week. Here in LA, we are lucky to have $ 9 early weekday morning movies! I read a few reviews complaining about ticket prices. They must be from outside of the USA because in the bigger cities, this place is a steal!

Now an already struggling theater has the most expensive tix in the desert! How nuts is that? I predict they will finally go belly up when the new theaters open downtown.

Loved this movie theater! Great seating, great parking, got our tickets and concessions fast! Small cozy theaters with awesome huge seats. Never had an issue with any employees. In fact, the one person that complained because management wouldn’t give him movie passes to cover the food he bought and wasted because he had to leave because of HIS 2 year old is ridiculous. Management refunded your money for the tickets. How is it their problem your child is not willing to sit through a movie? Give me a break. I’ll be back here again soon!

I really tried to give this place a chance even after reading the bad reviews about customer service. But today, I have to share my story.
I went in to see batman v superman with my two young daughters at an early showing hoping that there wouldn’t be that many guests because I wouldn’t want to disturb anyone. But there were quite a few movie watchers and my 2 year old daughter was in no mood to settle down so I exited the theater. I asked the lady at the box office about getting reimbursed for movie passes but she just refunded my ticket money. And that’s fine! I don’t mind that part. Then I asked if I can be reimbursed for the 2 sodas, large popcorn, and 2 hotdogs that I purchased FOR THE MOVIE. She acted like I was crazy and completely shrugged off without answering. Twice! The manager standing behind her didn’t mention anything either!
I used to manage a movie theater in Nevada much larger and nicer than this one, and it was routine to give extra movie passes to guests who had purchased concessions that couldn’t stay for their movie. Movie ticket prices don’t affect the theater, it effects the studios. Theaters make money off of concessions. I wasn’t asking for a refund for concessions.
But nope. I had to settle with a shitty hotdog and popcorn lunch and a ‘I don’t give a shit’ attitude from the box office lady. If I would’ve stayed in my theater and let my daughters go crazy, they would’ve been refunding a lot more tickets than just the ones I paid for.
I live walking distance from this theater but I won’t be returning.

Gem of an almost hidden movie theater. Plentiful and COVERED parking (locals who live here year round surely appreciate that), nice lobby, lots of concessions to choose from (beer too!) and our customer service there today was friendly/​exemplary. The nine theaters are small, but the chairs are HUGE, extra comfy and we loved the built in drink holders and oversized arm rests. The whole place was clean, including the modern bathrooms. A little confusing to find our way to the box office entrance the first time, but now we know. Only a couple of blocks from the Indian Cyn ain’t strip too. Definitely the best movie theater we’ve been to in the lower desert.

This Movie Theater is definitely not a go to place. Not only customer service leaves a lot to wish for (employees are just rude and not friendly) but the general vibe of the theater is pretty low class and definitely unwelcoming (especially when you come here after long hours of your drive from LA) Parking is complicated and not easy to find. Other than that — you can watch a movie in here, like in any other theater. But your general experience of coming for a movie might be pretty unsatisfactory.

Nice leather seats. Theater seems to be a maze inside. Lots of angles and corridors for nine screens. Very comfortable, though.
If you can park in the street, you’re in luck. Otherwise, park in the structure behind. It didn’t seem to be connected.
I need a hearing assistive device. We checked to be sure they had digital captioning. When I bought the tickets, they recommended the glasses that you see captioning at the bottom of. I hate those so got the digital assistive device. The manager took it to the theater we were in which was farthest from the front. She seemed hesitant about it. It cut out three times and came back on twice. I missed half of the movie. When we took it back, our complaint was met with indifference. Said I should have used the glasses.
So, if the digital had worked, I’d have given it four stars. I would not go back to this theater. I want a theater with equipment that works.

Nice place comfortable seats. Clean friendly staff not crowded great selection of movies

The regal Cinemas in Palm Springs is a great theater nice and comfortable great location and of course good popcorn enjoy

Great locaion on East Tahquitz Canyon Way near Palm. It’s inside a shopping plaza with a big free lot behind the theater.
Our early afternoon showing of the Martian cost $ 8.75. You buy your tickets outdoors, on the side of the theater, shich was kind of unusual.
The theaters are big, and the big comfy seats were made out of a leather-​like that were definitely a cut above from what I’m used to. Sound and pcture quality were excellent.
It was a great way to escape the heat for a few hours.

Nice multiplex theatre by the downtown Palm Spring area, with huge free indoor parking! The theatre is not very large, but the seats are so comfortable with extra wide arm rest and space in between seats! Great way to get away from the intense outdoor heat. Had a great movie experience!

I absolutely love coming here. The seats are so comfy, and the staff is always so friendly and helpful. The stand sold out of hot dogs so the concessionist actually brought me a fresh one to my seat with cups of ketchup and mustard with spoons so I didn’t have to leave my spot.

Comfortable chairs but the customer service is terrible. I have gotten better costumer service and the $ 1 theater. Expensive as movies are, you would think the service would be better.
Poor, Poor, Poor service.

Movie theaters are far and few between in Palm Springs. We used to have several in the old days, but left with just this one and the Camelot. Any how this place is OK. Leather seats, decent snack bar. They do serve beer, which is cool. Normally good popcorn. It has covered parking which is great in the Summer months.

Attractions | Entertainment | Theme Parks
Relatively Close To: Palm Springs Convention Center.
Public Transportation: Yes.
Valet Service: No.
Wheelchair Accessible: Yes.
Service Pet Allowed: Yes.
Parking: Private parking, we’ll lighted.
Popularity: People seem pleasantly happy and it can fill up during the weekends and holidays.
Cellular Reception: Yes.
Free Wifi: No.
Outdoor Space: None.
Cleanliness: Usually clean besides the curtins, speakers and wall lamps. They are never professionally cleaned. Very dusty.
Lighting: Dim lighting.
Presentation: It’s uniformed.
Ownership: Corporate managed.
Items Ordered: One $ 8.75 ticket to watch Poltergiest 2015
Check-​in Wait Time: 5 minutes.
Temperature: °76 Degrees
Staffs knowledgement of restaurant: This team is knowledgeable about some menu items.
Overall Service: Service is great.
Staffs response on compliments: Very welcoming.
Staffs response about complaints: I haven’t made a complaint, unsure.
Recommendation:
Two ** stars or less dont consider.
Three *** stars be cautious.
Four **** stars or more highly recommended.
Quick Notes: Its no restaurant and everything is frozen before nuked.
I dont like the expensive refreshment stand, however this place is pretty descent. I only have two issues with this location.
1. They charge more to watch the same movie in 3D in a much smaller theater, oppose the non-​3D with a larger screen.
2. Refreshments are expensive.
My reviews are structured and rated in many areas. I believe that my experiences will provide consumers satisfactory or acceptable in quality or quantity information.
I hope this particular review has helped you carefully decide whether or not to give this venue your business.
Enjoy, Jonathan

Theater itself was very nice. Very comfy chairs! Beer & Wine!!!
BUT there were 3 crying babies (who brings a baby in a carrier to a loud action movie?)
Plus there was a 2 – 3 year old literally running up and down the stairs and around the front of the theater like it was a track.
Several people complained but nothing was ever done.
It is a bummer that the theater allowed this to go on. It is a nice place but we will never come back.

Hubby and I were in PS for a weekend getaway and came here to catch a movie. We were able to buy our tickets on our phone, which is always super convenient. Not sure if very many people use this option because when we presented our phone for the attendant to scan our tickets, she had to dig in a drawer for it and then turn on the scanner.
The leather chairs were very comfy and although we were there on a Saturday night, the theatre wasn’t overly packed or crowded. The concession stand was a bit slow even with all windows open.
The parking was tricky. We parked in the structure behind the theater which does not connect to the building so then we had to turn around and walk along the street to get to main entrance. I would suggest parking on the street to avoid the parking confusion in the structure.

My life partner and I attended the 26^th annual Palm Springs International Film Festival.
We had to pace ourselves, the are so many movies.
We selected the locale of only films at the Regal.
Super comfy seats (all except 1 theater, but it is all a blur, so I cannot remember which one.)
Extra bathrooms by Theater 9 (Number 9, Number 9).
great venue.
FREE parking behind the theater.

Ok, let me preface this review by saying first and foremost that this has always been my number one spot to watch movies and may continue to be my number one so long as the people I bring can learn to tolerate the crappy bathrooms (no pun intended).
Because of the nice cushy seats, the friendly staff, and the spacious theater, specifically, the smaller theaters that actually offer even more room in the higher numbered rooms, I’ve come to accept having to double flush the remnants of the previous occupants excrements in the bathroom stalls, and tiptoe around the TP littered around the floor, the unbelievable foul odor, praying to God I don’t get hit by the obnoxious backsplash from flushing, while trying not to fall back on the toilet in an attempt to maneuver around the stall door that offers no room for you to exit without having to first straddle above said toilet just to get out. Then, play crumpled paper towel jenga and hope the toppling tower of trash doesn’t fall over when you throw something away.
We drive about 45 minutes away (from the 29 palms area) just to get to this theater because I refuse to go to any other. But I always have to warn the people I go with to use the potty before or after, otherwise, the bathroom may just ruin your whole experience.
But then this last time, when it was freezing ballz out, the theater we went into was way too warm and stuffy, and after using the bathroom despite my warnings, was asked by my guests why I had even chosen this theater. I was like, «The cushy seats though!»
I love this theater, and I understand that no one likes cleaning the bathrooms… I get it, I had to do that at a job I worked at once and it was gross. But my vouching for this theater and then having to explain myself is ruining my credibility among my fam and friends. I mean it’s not ruining my life, but I have at least three people refusing to watch a movie with me there. And that makes me sad.
I’m still giving four stars because what WOULD ruin my life is if this place closed down. Please don’t leave me. Just clean the toilets. Please. Please please please.

You know what would be great to have in mens room? Paper towels. Air drying hands in lobby, while entertaining, was a bit off putting.
My wife also is suggesting toilet paper in ladies room would be just the perfect ending to a visit there. Thankfully, women inside circled the wagons and gathered Kleenex among themselves.
You’d think on a Friday night staffing would be enough to keep up with us.
Extra star for location.