Juut Salonspa

This review is about Maribel and her services. I have been going to Juut for the past 4 years. Maribel is fantastic! She is beautiful, competent and caring. My skin has gotten so much better and healthier after I started getting my facials with her. She has also done a great job shaping my eyebrows. If you are looking for somebody knowledgeable and competent you are at the right place. I highly recommend Maribel!

Love this salon! The service and people are very nice and comforting. I always get my haircuts with Ana! She is amazing! Mika does everything to do with my hair color. She does an amazing job as well!

Whoa, whoa, whoa… Miani is awesome! I had my hair cut with her today and she gave me some awesome layers. She really listens and doesn’t cut a strand until she’s formulated a plan. I’m so impressed!

Michaela knew exactly what to do with my damaged (and very blah) hair, so now it looks healthy and has movement. She cut it in a way that I have never seen before, with great results! She assessed my hair’s texture, looking at my face structure, and gave me a cut that is flattering and dare I say? makes me look younger. Whee!!! She is also a sweet person with a big heart. I recommend her to anyone who thinks they can’t have «good hair». She’ll fix you right up.

Gabi is an amazing stylist. She has been cutting my hair for over a year and I am always happy with the results. I have extremely thick wavy hair that is difficult to cut. She had the genius insight to thin my hair, add layers without having to cut a lot off! My hair is so much easier to deal with now. She is my favorite along with Paige and Shawn who are the best Day Makers!

Great location but only so-​so haircut for the price. You can get a much better hair cut over on California Avenue. Definitely come to this place if you think paying more would give you a better cut. I used to come here a lot but decided that it’s not worth the money. It’s hard to get consistency here on your hair.

Courteous reception crew that fitted me in on new year’s eve. The shampoo blow dry by itself was ok. Expensive for its price and normal outcome. I might return to try other stylists as the place is friendly and welcoming.

Update — Juut did call, once before the review and then again with an acknowledgement of the review. I stand by my concerns with the haircut itself, including value of service for the money, but though I won’t be going back, appreciate the offer to try to fix it. I’ve updated to 3 stars due to taking my concerns seriously.
I went here last week and had the most expensive — and nearly the quickest/​least attentive — hair cut I’ve ever had. To be fair, I was a walk-​in so it was a gamble. My stylist was pleasant enough but she seemed a bit frustrated I was just showing up (even mentioning I should be looking online for appointments), and it took some awkwardness to move towards comfortable chit chat. I attempted to ask questions about my hair hoping that, at the price point, she would offer some advice or talk to me about styling options, etc, but the replies I got were terse and not very helpful.
After the cut, she styled it her choice, curling it, and I didn’t even get to see the back of the hair cut to see whether I was happy with the layers. I couldn’t tell until next shampoo what the hair cut actually looked like and I would have cleaned a few things up if I had known. As it stands, I really don’t want to go back there to get it fixed since it’s far/​inconvenient and now I’ve lost some trust.
The receptionist noted I seemed displeased at the register and told me the Manager would call me to chat about it the next day, which didn’t happen. I’m stuck with a hair cut I could have gotten for less than half the price down the street, and I’m disappointed the promise of the experience far outweighed the delivery.
Worth noting, other people seemed to be having a much more attentive, happy salon experience, and I could see lots of stylists giving hair cuts lots of discussion and consideration. I would bet there are great experiences to be had; mine just wasn’t one. Hurts worse that I think my stylist was among the most expensive.

I waited to write this review until I washed and styled my hair at home as sometimes the cut/​color can look totally different after doing it on your own, and I have to say that I am in love with this salon! It is incredible. Everyone made the whole experience lovely. Kendra did my amazing color (ombré/​balayage) and JD did my cut (long bob) and they are both perfection. I am so happy with my refreshed look and will for sure be back there in a couple months. Services are on the pricy end but you truly get what you pay for with hair services and Juut is worth the splurge!

Read amazing reviews for Cheryl on Unilocal.thought I’d give it a try… horrible haircut. I hate that every-​time I go to a salon I pay over $ 200 to walk out wanting to hide under a hat. My cut was so bad I had to come back in the evening, spending my entire Saturday there and still wasn’t happy at all. A week later I had a Brazilian blowout elsewhere and the stylistlist said «you have so many split ends when did you last get a cut??» Umm last week… «Wow, its completely lopsided in the back too» she proceeded to hand me a mirror and show me my layer in a complete diagonal across the back of my head… I really wish I could have had a good experience here

I have not been back to Jutt salon in awhile because I had been so busy. I had a few hair cuts here and there but none of them have been as good as CHERYL’s. She is so wonderful and I always feel so happy about my cut every single time I leave JUTT. I have visited many many different salons just to try new ideas out etc. She is hands down the best one. She takes so much time to explain and educate and is also detail oriented in creating the right cut that is up to date. Looking through the tops looks for 2015, CHERYL educated me on the latest trends and how the multi– layers on long hair is out and it is all about either one length hair or long-​long layers framing the face. CHERYL is so talented and so good at cutting, that I just sit there now and let her have full control. It is nice to just go to a place and just know that they are not going to chop your hair off.
Since it is winter time and I needed to give my hair some rest from all the bleach CHERYL recommended I see KENDRA (a new master colorist who worked at Aveda in Sweden). KENDRA was very informative and told me that my hair needed to be blended more with a variety of colors to give it a softer look with more dimension. When the dimension are off sometimes the ombré can look very dry and damaged especially at the ends. I thought adding more bleach and making it more blonde would do the trick. KENDRA educated me that this would make the hair look more unevenly blended and add more damage. We decided to go for a darker tone to blend in hair color and to make the hair look healthy for a nice winter look. She picked 3 colors and they blended together naturally. KENDRA is amazing at what she does and is perfectionist. My hair color looks so soft and blended I love it.
The amazing part about Jutt is that your hair is never damaged even after 3 to 4 weeks. Aveda products are just gentler on your hair. In the past I have gone to other salons but the quality of the products are just not as good as Aveda products, even though they offer a cheaper price point, the quality is not there and my hair always turns into hay in a matter of 3 weeks. When I leave the salon I look good, but after 3 weeks, it either breaks off in the shower or when I just brush my hair.
I am a happy a camper and will be coming back in 3 months to CHERYL and KENDRA. Thank you both for giving me healthy looking hair. =)

Zoe is not just a master stylist, she’s turning out to be the master of all the masters because she’s able to fix what others can’t do.
I have thick, unyielding Asian hair.
I’m coming back after trying another master stylist at a different salon made me look like… I don’t know how to say it other than … extremely blah. I am a simple straight hair person by choice and Zoe can do more with low maintenance than anyone else I’ve tried.
All I ask is low maintenance with a little style. Zoe gets this better than the rest. I live 1 block from California Ave. and tried all the the upscale salons there… with the hope of avoiding the University Ave parking problem.
But after years of staying away from downtown, I will now suck it up and deal with traffic… just for Zoe. She gets it right the first time so I don’t have to make «fix-​it» appointments, saving me time and $$ in the end.

I can not believe how the hair stylists DO NOT LISTEN. I asked for an inch to two inches at most I showed my lady were I wanted it cut, she cut way above the line! She took a good 4 inches off I only wanted 1.5 to 2 inches. My cut looks good but it is WAY TOO SHORT! I have very curly hair so when it is curly it will be above my shoulder for reference it was over an inch below my chest curly!!!
This is my second time I have had a bad experience here. I go to Juut bc they are supposed to be good, but I will never go back there it is way over priced (which I would not mind paying for if I got what I wanted!) this is my 2^nd time I had a bad hair cut from Juut.
Why is it so hard to get the hair cut I asked for?
2 stars bc the cut is good but way shorter than I asked for.
Update *****
I spoke to the Salon manager. She was very helpful however my haircut I discovered today when I blew dry and straightened it myself is not ALL WHAT I ASKED FOR!!! I have very curly hair the layers look horrible!!!
I asked for one layer with less than inch between it and the bottom of my hair!!! It is very layered at the bottom!!! No one with curly hair should ever have layers like she gave me!!!
Every time I look in the mirror I want to cry! No matter how I wear my hair it looks horrible.

MIKA IS SO AMAZING! I didn’t even know what i wanted, just told her that i wanted to keep it natural. When she was done, the results surpasses my imagination. I had no idea that my hair could look this good! If you want that perfect Instagram hair, Mika’s the answer. She’s so talented and super nice and sweet. I really enjoyed talking to her and she was able to answer all of my questions! She’s extremely knowledgeable and I’m so thankful that my friends recommended her to me. Will be back soon! :D

I have never written a review for a hair salon, but I feel compelled to do so in view of my last visit there, especially since it was not even me but a dear family member (female) that received a very bad haircut.
I have gone to this salon for the past several years and have had mostly positive experiences. So I wanted to treat my relative to something special. I booked a haircut with a master stylist who has received good reviews, but it turned out to be a disaster.
As another reviewer has mentioned, this stylist DID NOT LISTEN. Before the haircut my relative had shoulder length hair and told the stylist not to take off more than 1 – 2 inches from the back.
In fact the stylist even brought a photo of a haircut that my relative agreed would be what she wanted.
However, something happened and an hour later, my relative ended up with VERY, VERY short hair in the back — pixie length. The sides are longer covering her ears, and the bangs are now the longest part of her hair.
The haircut looks terrible, and needless to say nothing like the photo she was shown before the haircut began.
My relative was so upset that she cried when she got home and had time to look at the cut better. She could not believe all her hair in the back was gone. She is person who is very low maintenance does not spend more than 5 minutes in the mirror.
I am upset that a master-​level stylist at $ 155 could give such a bad haircut. I am not re-​considering ever going there again.

I’m going to downgrade my previous rating after giving it some time for reflection and impact.
My haircut was actually just as bad as I thought it was originally. I went with Gabie because of her amazing reviews, but my experience with her fell flat. I asked for long layers while keeping my length, and she gave me layers that started way too short. She ended up cutting away ¹⁄₃ of the total volume of my hair. This was a significant impact, because I needed as much hair as possible for my wedding look. I wanted to have my hair down and curled.
I was so upset with my haircut that I actually cried for 2 days straight. This was a big reaction coming from someone who does not spend too much time on her looks.
Zoe, the master stylist, was helpful and was able to correct my haircut several days afterwards. She evened out some of the layers and made the look a bit smoother. However, there wasn’t a whole lot she could do, given that my hair was too short.
4 months later, I was extremely sad to have bad hair, even though it had grown out. I had to live with it for my wedding, and that’s not something that you can forgive easily, given the significance of the day.
I wish I had gone with a cheaper salon with a more experience stylist. If I had known this was going to be the result, I would have not cut my hair in the first place.

Thanks to Miani, my haircut looks GREAT!
Miani is an expert stylist. She listens and also makes great suggestions. She really wants her customers to enjoy their haircuts. I have been to so many salons over many decades but I find Juut to be one of the very FRIENDLIEST places, and Miani is a real gem of a hair artisan. She cuts my fine, thinning hair into great form that is also manageable. You won’t be disappointed!
P. S. This photo is not my picture; not sure why the Juut site has it here in my review.

I have been going to Juut on and off for 20 years, and had a disappointing experience. Had an appointment to get rid of brassyness/​get it darker and add some highlights, and they dyed my hair even lighter and more brassy :(Asked to get a color correction and it was a big mistake. She died my hair almost black with absolutely no highlights and nothing like what I wanted when I first came in. The staff was very nice to try to help, but they ultimately assigned me to their top hair colorist at the end of her day and she put in 10 highlights in the front of my hair to «soften the blow.»
Hmmm. Not the look that I was going for. For 450 for color/​cut, you would expect better, right? I had to spend another 250 at W Salon in Santa Row to have them put in full highlights for 3 hours to lighten my hair to a decent brown from a green/​black without frying my hair even more.
The manager from Juut called me when I asked for a refund and was polite, but ultimately said she had to stand by her hairstylists and only give me 150. She also told me that because the «plan had changed» midway, it was difficult to assess the situation. The reason the plan changed is because they ruined my hair?! Of course the plan changed!
So– I paid 300 to get my hair ruined! Isn’t that awesome?!
Sure– it is a nice salon, they give you water, but it is very pricey and if something goes wrong it really hurts. They stick by their stylists to the death which is great for employees but not so great for customers.
Another negative is that colorists can’t cut your hair and vice versa. So– once my colorist was done with my hair– she whisked me away to the cut to another part of the salon without even seeing what my hair color looked like or even asked me whether I liked it? Weird, right? Seems very unprofessional especially with how much $$ you pay.
I wonder if the more unexperienced colorists are just so booked and rushed because they are cheaper? Anyway– this will be my last visit. There are a lot of salons out there without having to bleed out money and get great results!

Just got my hair cut by Gabie and I love what she did to my hair as much as I love her!!!
~Also her head massages are on point so you should go to her.

On my third time visiting this salon, I planned on getting the same thing done on a prior visit: root touch up with some blonde balayage highlights.
My hair is now the worst shade of dark brown/​reddish mix. Not only did I tell her mid-​process that this is not what she had done the last time, she insisted I was wrong. I even asked if she had mistaken me for my sister — who also sees her and has dark dark brown hair. (claimed again no) She washed out the bottom since I had told her she hadn’t touched it prior– kept the dark on top!!! It only made it worse. My hair looks like I attempted a bad box die. The worse part about is not only did I have to pay for it, she told me it looked great on me, when in reality, it was a botched job. I’ve never been mortified to go out in public and fixing it won’t give me my blonde locks back ANYTIME soon.
I came home and asked my sister how much she paid last time to have her hair done, it was 100 my exact price. The time before it was 235. Not even close to the same price.