Roadster

Palo Alto, United States

5

Open now

10 reviews

Contacts

QR code, vCard

Telephone:
+1 415-329-5050
Website:
www.roadster.com
Address:
2904 Ash St Ste B, Palo Alto, CA, 94306
Categories:
QR code
Download QR Image Download vCard

Map

Streetview

Activate map

Today

Today 9:00 am – 6:00 pm
Open now
Local time (Palo Alto) 1:00 PM Friday, November 29, 2024

Business hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 12:00 pm
Sunday –

Description

Specialties

Roadster is a car buying website and auto broker for new cars. This will be the most stress-​free car buying experience of your life. We get clients the best market price and terms on their new automobile. Our Roadster Concierge team will handle everything for you. This includes helping to decide on the right car, comparing lease programs to financing programs, negotiating the transaction, and dealing with your trade-​in. We offer delivery of your new car to your home or office where we will spend 15 minutes signing the paperwork and walking you through features like how to connect your Bluetooth phone. You will never buy a car any other way again.

History

Established in 2012.

We started Roadster to transform the way people shop for cars. Our goal is to make buying a new car as fun and easy as buying something at Amazon. We bring all the brands and inventory together in one place to let you research and find the model you want. You can schedule test drives at any dealer via our simple online form. And once you are ready to buy, our Roadster Concierge service works with dealers on your behalf to handle everything, including getting a great price and delivering the car to your home or office. Our amazing team has worked together on a bunch of different startups and we’re having a lot of fun figuring out how to disrupt the new car buying experience.

We combined forces with BuySide Auto in 2014.

Meet the Manager

Christopher G.

Manager

Chris runs the Roadster Concierge team and learned the auto broker business while running BuySide Auto and serving as Vice President of Sales at a very successful auto broker located in Marin County. Previously, Chris served as Senior Vice President at a venture-​backed automotive search technology company. Chris has held senior level sales and business development positions at both private and public companies. Chris graduated with a degree in finance from the University of Arizona and earned an MBA from Harvard Business School.

Chris resides in San Francisco with his wife and two young children.

Roadster also recommends

Roadster

94

reviews

汽車經銷商

Christopher G. says,

«Check our 5-​star rated San Francisco location.»

Related places

You might also consider:
2.9
mi
Pay Cash For Cars
617 Broadway St Ste 149
3.6
mi
Auto Marin
320 Petaluma Blvd N
3.6
mi
Petaluma Auto Plaza
Hansel Toyota
4
mi
Advance Auto Sales
1270 Petaluma Blvd N Ste C
4.3
mi
Auctions by Skip Domingos
100 Fairgrounds Dr
4.3
mi
Truckmax Usa
1501 Petaluma Blvd S

Vicinity

Near this location:
1
ft
Suntrek
4851 Sunrise Dr Ste 102
1
ft
Honrath & Stacey, Plumbing & Heating
4026 Macdonald Ave
1
ft
Nelly, a lunch in a box
1115 third street
1
ft
Northern California Motorcycle Training
1295 Petaluma Blvd N Ste 1
1
ft
Andersen’s Carpet & Upholstery Cleaning
Serving Novato and surrounding area
1
ft
Silk Road Odyssey
1930 4th St Ste 204

10 reviews of Roadster

No registration required
Place rating: 5
Menlo Park, CA
Using Roadster was the easiest way to buy/​lease a car! I called Chris Gross and advised him of exactly what kind of car I wanted and by the next morning he found it! I am the kind of person that always questions what I ‘really’ need or want on a car and Chris really helped me through the process! The car was delivered to ME three days later! Amazing customer service and I would recommend Chris and Roadster to anyone in search for a car!
Place rating: 5
Cupertino, CA
I heard about Roadster on KNBR. I wanted to buy my wife and new car for Christmas. Went on the website and am extremely happy that I did. Everything they promise is true. They take care of finding the car I wanted. They did all the paperwork and delivered on time so I could surprise my wife. I will recommend Roadster to everyone.
Place rating: 5
San Jose, CA
My wife and I were hesitant to use a car broker because it was a new concept to us, but as soon as we spoke to Amanda we knew this was the way to go. She made the entire experience not only worthwhile, but extremely enjoyable and rewarding. We were confident that she always had our best interests in mind, and it was awesome to have such a knowledgable person representing us when negotiating with car dealerships. Amanda had great tips for us throughout the process, and some were new to me — even though I’ve purchased quite a few cars in the past on my own.
I prided myself in getting good deals with our prior car purchases, but my process took weeks and countless hours negotiating with different entities. I wanted to see how Roadster would compare, and after going through the process I know that Amanda got me a great price on our vehicle. The amount of time, research, and negotiating it saved me was well worth it.
The buying experience and service was what blew us away. I can not stress enough how Amanda made the entire process fun and awesome. We were treated like VIP customers from the first phone call, all the way until the car was delivered to us at our home. It only took us 10 minutes to sign the paperwork, they had prepared all of it for us ahead of time. We have gone out of our way to tell anyone willing to listen how great our car buying experience was, and will be sending all our friends and family to roadster.
Thanks again Roadster! Give Amanda and Kevin a high-​five for me.
Place rating: 5
Lafayette, CA
Buying a car is a major hassle. I can’t stand the old-​school dramatics of the car sales process. Roadster takes away all of that, and delivers the car directly to your door. Chris was great to work with, even gave me some advice on the pros and cons of the two cars I was considering. He got me a great deal on the car, and then negotiated a great deal on my trade in. Very efficient and hassle-​free. The delivery was less than a week after my first conversation with them, and the paperwork was a breeze. I wish all service was this outstanding!
Place rating: 5
Portola Valley, CA
Fantastic service. Found me the exact car I wanted after I provided a very detailed spec. The team at Roadster had to look across the state and facilitate a transfer from another area. They also got me a great deal on my BMW trade in. It was 20% better than offers I received from the dealers and I avoided the hassle of dealing with unknown people on craigslist. The lease rate on my new car was lower than i could get direct with a dealer. My concierge, Levon, was awesome to deal with and put up with my incessant emails and questions. He delivered the new car to me on time to our house, walked me through how to use all of the cool new technology, he brought me a check for the trade-​in and he drove our old car away. I had to sign a few documents but that part of the process took only 5 minutes. Great experience. I would highly recommend
Place rating: 5
Lafayette, CA
I was skeptical but all the reviews are accurate. Due to some bad health news about a dear friend I was in the Seattle area while my old BMW, near death, resided in my garage. Before I left town I picked the model and color Prius and then with phone calls and emails with Chris Gross (while in Seattle) the deal was struck. I traveled home on a Sunday and Chris delivered the exact Prius I wanted on Monday afternoon. Then, he offered to take care of the old BMW (I was planning to donate to charity just to be rid of it.)
A fabulous business model and I will work with Chris again hopefully in the next few months to find an electric (Chris gave me excellent suggestions on which EV’s to test drive) and then be rid of the ancient Prius my husband drives.
Place rating: 5
San Francisco, CA
Hands down. The easiest way to buy a car. Had a few calls with Chris, sent a few emails and the car was delivered to me at work on a Monday all for $ 295.
The things you really should know before reaching out to Chris and his team:
1) Know exactly what car you want and exactly which features you want
2) Know what you’re willing to pay for this. (And do some research beforehand to find out what others paid.)
Car buying is hard and Roadster helps for a few reasons:
1) The car you want may «not be in stock» and you have to pick a different car (with a higher price.) — Chris’s team can search the database of available cars in CA/​Bay Area and let you know what’s really available.
2) Hidden fees up the whazoo. Like literally no transparency until the contract is in front of you… and at that point you don’t have a way to compare whether these fees are reasonable or not. Roadster eliminates all this by giving you a «What you see is what you get» price (encompasses all the taxes and fees). But don’t be afraid to do your own math with them. Cross checking is always good.
3) Even if you negotiate your own price with a dealer, they’ll likely add it all back in administrative fees in the contract. So now you’re still paying what you would anyway.
4) Fake pressure. «This deal ends tomorrow.» — none of this when you work with a broker!
5) Convenience. The only time I spent at the dealership was test driving to decide which car I wanted. Then the car was magically delivered to me (with minimal miles!!) at work.
This is a seriously smart model. Wish I had thought of it first!!! But so glad that I used their services. Really worth it!
Place rating: 5
Anaheim, CA
Contacted
after reading in a local paper. From there the experience was un believable. I was dealing with Levon and he was awesome. The response was quick, very upfront and all was explained in simple plain English.
I wish I can give more than five stars.
Very highly recommened.
Place rating: 5
Palo Alto, CA
Thank you to Roadster for my dream car. It was exactly what I wanted. I never went to a dealer. I got dealer financing that was an excellent deal, plus a discount. The car and paperwork were delivered to me at work by a Roadster rep who showed me all the bells and whistles on my new car. This is a great service. Two thumbs WAY UP! Thank you to Kevin, Chris G, and Levon at Roadster.
Place rating: 5
Fremont, CA
I was in the market looking to lease a car. Going to a dealership and spending hours selecting and negotiating was dreadful. I came across Roadster. This was a new startup and their model sounded interesting. I reached out to them and told what I was looking for. Chris from Roadster reached out to me and worked with me. To my surprise I was able to get a great deal without having to spend hours at the dealership. Roadster team handled everything. And this does not end here. They even got my paperwork done, brought it to my home for signature. Here is the best part. My new Audi A6 was delivered to my doorstep by the Roadster team. I would highly recommend people to use Roadster when they are out buying or leasing a car.