Archway fence

Trying to get a refund! We went with Archway over the competitors because it seemed, in the proposal phase, at least, that there would be excellent customer service. They were competitive with their price and Jeff contacted us often to see how he could earn our business. STAY AWAY from this company! We handed over our deposit on August 6^th with the promise that our fence would BE INSTALLED the very next week. Well here we are on September 18^th. Jeff scheduled our install THREE TIMES now (and only because I called him asking what the hell was going on) and I waited at home for no one to show up THREE TIMES! We’ve asked for a refund of our deposit. So far, Jeff hasn’t answered our calls or emails. Next step for us is hiring an attorney, I suppose. HORRIBLE COMPANY!

Very dísapointed with this company. I was in contact with Jeff and received a quote for a fece at my property with 2 – 3 days to be done. It’s been 8 days and it is still me done not Heff returns my calls nor speaks with the person who does the work for him. I regret taking him to do this job.
Would not recommend at all to hire this company.
Not what I was quoted nor wanted, not done on time nor company or Jeff care about this business. Poor customer service.
Biggest regret.
Luis