Plantasia

Most companies hate dealing with HOA’s… the insurance costs… the annoying HOA board… I’m sure most of you know.
Well, I live in a condo complex and I am on the HOA board… hopefully not one of those annoying board members people stereotypically think about.
We needed two intrusive trees on our property removed… one of these trees was huge… the top crested over the 2^nd story of our complex and the other one was just ugly.
Plantasia was hired by our management company… and they removed the trees FAST!!!
By fast, I mean, 830AM they were there… by 330pm they were done.
Bravo… super professional.
Now here’s the guts of the story.
I had washed my car earlier that morning… by hand, of course… waxed and everything… and then parked on the street.
I went to lunch and came back and noticed that they had parked the refuse truck right next to my car… also blocking the street (it’s a narrow one).
Immediately I was worried… and those worries were confirmed: there was scratches on the hood of my newly washed black car… the workers has scuffed the hood while moving branches into the truck.
I was pissed… and I asked the workers to move the truck into the alley… which was closer to the tree anyways and so it wouldn’t block traffic.
I called Plantasia and Kris there asked for my information and to send her a photo of the damage.
24 hour later, they came back to me and told me they’d pay for the detailing of my car for free.
To make a long story short, they were very professional about removing a tree… and supremely professional about fixing something beyond their normal scope.
When our complex needs more yard work done, I will definitely be letting our management company know that we’d prefer to use Plantasia… they’re professional, and fast.