Gray Matter Computing in Paradise, CA

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Telephone:	+1 530-872-7082
Website:	www.gray-matter.net
Address:	6440 Skyway, Paradise, CA, 95969
Categories:	IT Services & Computer Repair Computers

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Accepts Credit Cards

Yes

Today

Today	–
Local time (Paradise)	9:58 PM Sunday, May 25, 2025

Business hours

Monday	9:00 am – 5:30 pm
Tuesday	9:00 am – 5:30 pm
Wednesday	9:00 am – 5:30 pm
Thursday	9:00 am – 5:30 pm
Friday	9:00 am – 5:30 pm
Saturday	–
Sunday	–

Description

Specialties

We have been building, repairing, servicing computers and related items since 1991. We specialize in business networks and applications. Willing to troubleshoot problems that others have not been able to solve. At our retail store we service all brands of laptops and computers. We build, service, and repair business, professional, and home computers. Please let us be your choice for all of your computer needs!

History

Established in 1991.

Back in the days of the 386, Gray Matter Computing was started in Paradise California. We built a nice 386 computer with DR DOS 6.0. They were really fast! Growing and changing with technology has been a fun business to be in! Seeing the internet grow, the dependance on computers and technology in most people’s lives is exciting. Now connecting mobile devices with work computers, helping with complicated network configurations, or just getting itunes to work is what we are great at, and what we enjoy. We now do multiple CPU servers with multiple hard drives, and custom configured laptops, and home systems for just doing e mail, surfing the web, photo’s, and music. Call us and let yourself be spoiled and surprised.

Meet the Business Owner

Brian G.

Business Owner

Brian was born in 1958. Realizing that a lot of customers do not like «kids» to answer their calls for help, Gray Matter employees are grown ups. Brian supports the Chamber of Commerce, is very active in the Rotary Club, and other civic organizations. Riding the technology revolutions since 1991 has been a great journey. Also riding his Harley puts a smile on his face!

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4 reviews of Gray Matter Computing

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Marcus k.

Place rating: 1
CA, CA

Not helpful. They were not able to fix my grandmother’s Apple TV and still charged her $ 95. I drove 3.5 hours from the bay and fixed it in 10 minutes. All that was needed was a full reset with the correct wifi credentials. I understand the reason for the charge to come out but I find it unethical to charge for failing to fix something. Only a refund and apology could correct this.

Alma W.

Place rating: 4
Paradise, CA

Sadly our dinosaur computer finally died. I was ready to purchase another on-line computer but Gray Matter suggested we give them a try so we did. Robbie did a wonderful job building us a new computer system specifically to meet our small business needs, one more powerful, more features for less money than the one I was contemplating. Upon arrival our new computer had a slight concern; the four fans inside were too noisy for me so I wasn’t entirely happy. They immediately remedied the problem and transferred the inner components to a quieter tower and it was perfect! I absolutely love our new computer but more importantly the service was great. As Brian stated «we’ll take care of you» and that they did. I’m a happy customer. Thank You!

Grand A.

Place rating: 1
Chico, CA

Was quoted $ 60 to look over my laptop to check a problem it was having. Returned to pick it up and was told there was no way to fix it except to buy a used one of the same model off eBay (about $ 600), swap some parts, and hope for the best. When I declined such an expensive experimental «repair,» they handed me a bill for $ 210 !!! For What? I asked. Was told working on a laptop is difficult. If your job is so difficult… then quote your charges accurately up front — thereby giving the customer an informed choice as to whether to continue with the service order. There is a huge difference between $ 60 and $ 210! Later learned that my computer was under a recall for the very problem for which it was taken in for service and all repairs were covered in a tech bulletin, along with an authorization form for getting the costs reimbursed. Seems that someone in the computer repair business would have found this information while doing their «extensive research» and «hard work.» Total opportunist rip-off. Ironically, I would have used these guys to set up my business systems as I believe in keeping dollars local. However, it is almost impossible to do when treated this way on such a simple task as checking trouble on a laptop. This actually occurred a while back, yet I still shudder whenever driving past their storefront.

Terra O.