Globe Shoes

Not sure what the poor reviews are about, nice staff here and a pretty good selection.

Back in the day when I was a young lad my mother would take me to Kates Bros in Hackensack to buy me shoes. I remember walking in and there would be clerks who had actual training in how various shoes fit and which ones would best suit my needs. He would actually measure my foot and make suggestions to my mother about which ones to buy.
Sadly, in the world of DSW and Marty’s Shoes, this type of treatment and buying experience has all but ended. The job of selecting something that actually fits, suits your needs and, in many cases, actually finding your size now rests firmly on the shoulders of consumers who are often clueless.
Fortunately, Globe Shoes retains the tradition of the great shoe stores. Their staff is more than knowledgeable about their inventory and are experts matching client with shoe based on requirements and preference. Are they the cheapest? No, but there are certain times when it’s wise to seek something better even if you’d going to pay a bit more for it.
I am on my feet at work quite a bit and my shoes weren’t quite handling it. My feet hurt and I went home feeling tired because of it. Went to Globe and explained to the clerk that I needed dress shoes that felt more like sneakers. Without hesitation, he recommended a few pair by manufacturer Neil M who’s specialty happens to be awesomely comfortable dress shoes. I walked out with a pair and returned to buy two more. Without his suggestion I would have never selected or even noticed them. Great store, great help. Much thanks!

I’ve been going to Globe Shoes for most of my life and I could always count on superior quality. I am disappointed with my last purchase. Bought a pair of sandals (Walking Cradles) in June and it only took two months for the cushioning of the shoe to wear away from the heel. I spent a pretty penny, expecting that since I was purchasing them from Globe, they would be durable and at least get me through one summer, if not two. Very disappointed.

Good customer service, but limited selection. On the plus side, they have a full range of sizes and widths.
I bought my new riding boots here. The employee assisting me brought everything I asked for, and requested a lot. He did try to upsell a few times, but he quit after a few attempts. Ended up buying 2 pairs of shoes because of how well they fit.

They have a wide variety of brands famous for supportive and design shoes. I got very excited when I saw brands I was always looking for and exploring other nice brands.
But the customer service was just way too horrible! I asked one guy if they had shoes for a specific size & width (women’s 5W), and he just told me to look around. Not helpful at all. He tells me I’m trying a shoe (that was on display) that’s too small for me, but doesn’t ask me if I wanted to try another size in that style. I looked all through the store myself for about 45min and was ready to leave so I started to wear my jacket, and another guy approaches me if I needed help looking for a shoe. No, I already got your coworker’s helpless help.
The only reason I gave them 3 stars is for giving me the chance to actually wear and try the shoes.
I did have one pair of shoes I really liked after trying it in store, so I bought it online.

Just wanted to put in a good word for these guys. One caution, the GPS does not find this place automatically. I had to call them to get directions.
Great selection across all price ranges! I took advantage of their 20% sale on President’s day and bought not one, but two pairs of Allen Edmond’s shoes. The salesman was very helpful and willing to wait until I made up my mind. He walked multiple times to the back of the store to get me pairs of shoes that were not on display. Although he made remarks like «these shoes are made in the US, not in some Asian country» (for the record, I find that only amusing and not annoying. Personally, I have experienced the best and worst in both places.), he was generally amicable, chatty and willing to work with me.
Granted, I was a sure shot customer (believe me, the sales folks know how to differentiate a guy who is just loitering vs. a guy who means to buy), but still you do not get this kind of customer service any more.
And, they have a put up a sign right near the cash registers, which clearly states that there would be no cash refunds and all that. So, if you are not O.K.with that policy, you should not buy from them. For me, that’s a trade-​off if you are looking for convenience of location, lower price (without tax) and discounts. But, I do see how that can be a problem for some.

After spending over 100 dollars on a pair of work shoes I wore them for a day around the house. Not being able to stand the pain I went to replace them. The employees were polite but had no understanding about how you can’t tell by a one minute walk around how a shoe will feel after you have actually worn them in the real world. A basic polite FU. They were wide in the shoe but a narrow steel toe. An obvious problem. And although I didn’t want a cash refund the do not offer them. Please don’t risk buying from globe. No help. No understanding and no refunds!
Update! I was able to go thru the manufacturer and send the boots back to get something that fits. The company, Wolverine was very polite and helpful. I will send the boots bac to them and get ones from them that fit. Apparently I bought the right shoes at the wrong store. When I got the shoes back, they were defensive and kind of rude. Definitely never going back!

The great thing about Globe shoes is the fact that they carry a full range of sizes and widths. I have wide feet, EEE to be exact, and at Globe you can find sneakers and dress shoes to «fit» your needs.
Prices are on par with average width shoes, which is very nice. The location is tough to get out of, especially if you need to continue along 17 South.
Especially during the holiday season…

We originally went to the Globe Boot shoes across the street, (which was wonderful), and our daughter/​son ask to go see if they could found something across the street. As soon as we walked in, there was someone to help us. Not pushy in any way, just helpful. My daughter was able to found Ugg’s in her size (which is hard, she has a small foot). Prices are great
Store has so maybe Named Brand shoes. We were back in Queens in less then an hour, as you know shopping in the city requires alot longer, and thats if you found what your looking for.