Sears Portrait Studio

Today I accompanied my friend who had scheduled a holiday photo session at Sears Photo Studio for her 2 month old baby. When we arrived we checked in at the desk and were directed to the room where the photos would be taken. As soon as we entered the room we saw the photographer standing there staring at a computer screen. We said hello to her and she didn’t even so much as glance in our direction. That was merely a preview of what was to come. The very first interaction that she had with us was to rudely shove a large frame in my friends face and instruct her to pick a backdrop. At this point we had only been there about 7 minutes or so, yet my friend and I had already exchanged about a dozen confused looks with one another. The lack of professionalism was jaw dropping. To make a long story semi-​short, the picture taker (I can’t even refer to her as a photographer because that would be way too generous) didn’t even interact with my friends baby at all, she took horrible photos, and her attitude the entire time was cold. It seemed like she would just rather be somewhere else. The woman at the front desk wasn’t much better. It seems as though the staff at this studio is highly untrained and highly in adequate. Simply unbelievable. Hey, if anybody is desperately looking for a job, even if you’ve never taken a single photograph in your life, you can probably get a photographer position at Sears photo studio. It really seems as though they couldn’t care less about the abilities or social skills that their photo studio staff maintains. Needless to say, my friend was thoroughly disappointed and out of about 80 photographs there were only a couple of barely decent ones. Sears should be ashamed of themselves.

The photographer was awesome with getting the baby to smile. The prices were a little high but they were not pushy trying to make us purchase the high package lol. Great service, very helpful, they even gave us coupons and let us spin the wheel.