I finally was able to buy my own Tiffany & Co bracelet. I never really even walked into this store because I knew I couldn’t afford anything. So on this day I decided I was buying myself something and entered the store. I was greeted immediately as I entered the store. As I walked through the store additional sales people greeted me to check if I had any questions or if I wanted to see anything. The sales staff was friendly and aggressive but not pushy. I have wanted for a long time the Heart Tag Charm Bracelet. I tried the bracelet on at the store but my wrists are too big. I asked the sales person if they could lengthen it about an inch; to my surprise he said they could do it at no additional charge. The piece was shipped to me since it was custom. The wait was not too bad less then a week or so for delivery. The delivery was no charge and saved me a trip back to the mall. My experience here was very nice and my only regret is not remembering the name of the nice man(David) that assisted me with my purchase. He was patient with me even though I was purchasing probably the least expensive item in the store — Thanks!
Jeffrey S.
Place rating: 5 Fair Lawn, NJ
Walked into the GSP location and inquired about purchasing a wedding gift for one of my friends. Had spent the better part of the evening checking out the gift departments at Neiman’s and Nordstrom and came up empty. Walked in to Tiffany’s and was greeted by Cindy Tan. She apologetically explained to me that this particular location did not stock housewares or gifts but they had some returns that might interest me. Need to also mention that I was wearing a sweatshirt and fairly tattered jeans so I certainly did not look the part of one of their customers. Anyway, we walked to the back of the store and she proceeded to remove boxes from a closet. The second one she opened contained a Tiffany Atlas salad bowl that was absolutely perfect. SOLD. She could not have been more friendly or engaging. Same with the other associated who I chatted with while she rewrapped the bowl. 15 minutes later I was happily on my way, enormous blue shopping bag in hand. She was also gracious enough to send a follow up email. It’s really unfortunate that most retailers these days cut down on their sales help. All too often, in the interest of saving money, we are left to fend for ourselves. The sales people who remain are more like dignified money takers, having only the most rudimentary knowledge of what it is they’re supposed to be selling. It’s refreshing to find such a welcoming and professional staff at Tiffany. Are they the cheapest option? Not by a long shot but like I always say, sometimes it’s not about the money.
Charlie L.
Place rating: 4 Orangeburg, NY
My wife is slowing building a Paloma Picasso collection and all I can think is uh oh. But hey a happy wife who happens to be loving and hardworking deserves whatever she wants. The staff here has been very kind and the selection has been good. I always come in jeans/shorts and a t shirt and they have never given me the stink/snotty eye LOL.