Dr Speron Plastic Surgery, SC

Waste of time going here for laser hair removal. Each visit was different. No continuity from one gal to the next. And, I had no less hair when I finished my visits than when I started.

Zero stars. When I made the appointment I was told it would be a free consultation. The consultation was to lighten or remove a dark spot. During the appointment I was given information on laser therapy but did not have anything done. The office charged my insurance $ 600! When I called the office the women said the «said the girl who used to work there did the paperwork and because I saw the dr I have to pay. 1^st off, I was told the appt was free, 2^nd in what world is a 5 minute consult $ 600.
Do not go here! Unethical billing practices!

Get rid of the girl that answered the phones on Tuesday April 28^th, 2015. She said she was going to call me back if they had any openings the next day… I gave her my name (she didnt ask) then NEVER asked for my phone number. I asked her if she had it and she said yes, its here in the system… so I asked her what is my number, she rattled off something not even close to my number… so I asked her again, she said Oh wait here it is… again not even close… she had NO INTENTIONS of calling me back! I love Dr. Speron’s work tho! She is useless!

The reason why i am writing this review is to urge the staff to get proper inservicing on the laser prior to using it on actual patients.
I recently had laser photo facial on my face at Dr. speron’s office. Usually a photo facial is a series of 5 treatments. Th first two treatments seemed to have worked. I went on my honeymoon and went for my next photo facial a month later. The staff was well aware that I went on my honeymoon and my skin pigmentation was darker… they still used the same setting on the laser they used
PRIOR to my honeymoon. The result: huge second degree burns on my forehead! I came back the next day to show the surgeon and his associates what they had done to my face. They gave me a full refund but refused to inquire about getting proper training with their lasers. My suggestion to anyone that goes to Dr. speron’s office is to wait… wait until the staff is knowledgable enough to get proper training and continual in-​servicing on their lasers prior to burning their patients/​victims.
I had a really great relationship with the nurses… until they burned my face. I will never go back to Dr. speron’s office again.

I too used a groupon to recieve a deep pore cleansing facial. When I went to book it, was told they couldn’t see me for quite a while, which was after the groupon expired. I was told they would still honor the groupon so we booked a date after the expiration. Had a very nice facial and was pleased with the individual performing the service. The front desk personnel are not as helpful and in fact, a bit rude.
Well two months later I receive a bill for the facial! I called once and left a detailed message that a groupon was used and I would appreciate a call back. Never heard from anyone and recieved another bill this month! Finally got through to someone in billing who said she needed to check with the manager. Told her I wanted to speak with the office manager. Was put on hold for 10 minutes and was told the manager was unavailable but there was a glitch in the system and I should never have been billed.
Although I really liked the facial I received, I will never go there for another serivce. The office management/​front office has a thing or two to learn about customer service.

Too bad a «NO STAR» isn’t available.
I purchased a Groupon for three 50-​minute deep-​tissue massages at Park Ridge Medical Spa in June. Called to schedule an appointment and was told someone would call me back. No one ever did. Three days later, I called back. Once I mentioned Groupon, I was told they had nothing available. As I continued pressing about availabilities, I was told August 28^th — A 2 MONTH WAIT time. After waiting all this time, on the day of the appointment, I was called and asked to reschedule for September 10^th. If I weren’t a professional and a lady, I would’ve spat out a few choice words. Instead I informed the person on the phone that there would me no rescheduling and I would be contacting Groupon for a refund
It took constant messaging back and forth with Groupon, but I was finally issued Groupon credit.
A word to the wise for this company: Professionalism and customer service are a must particularly within «Medicine». In addition, if Groupon customers are not preferred, remove the establishment from being a Groupon option!

Not to duplicate what another client said but, BEWARE! I don’t know if I can convince you to try another Doctor but, Only if you want to be treated by a bunch of 18 year old assistants that treat you like you are old and Invisible. And if you love being humiliated and having your appointment that you made 2 months in advance constantly being cancelled with the excuse that the assistant just quit that day. I guess they don’t keep notes that they already used that excuse. I have lived in Park Ridge for 20 years and have spoke to many other that have lived in Park Ridge and may have said the same thing I was thinking when I went into the office of what is suppose to be Dr. Speron’s and many other have told me they have never seen the Doctor. The office looks as though it is ready to pick up and move their business at a moments notice. When I asked the office assistant if there was in fact really a Dr. Speron, she seemed to get very nervous and stated he is a Plastic Surgeon, but never confirmed that he ever shows up at the Park Ridge facility. I wonder if Dr. Speron knows that the 18 year old robots he has working for him, are running his business and reputation into the ground. My thought is that some people place the money before good service. Only if you want to be the one writing a BAD REVIEW for Dr. Speron’s Park Ridge Medical Spa, don’t be fooled by the Groupon’s that are for sale for his services. If you a coming on a Groupon deal, believe me it is no deal and rest a sure your appointment will be canceled with the excuse that «the assistant just quit today». I do have to mention that Groupon was wonderful in refunding my purchase amount with no hesitation. This was the only bad thing I have purchased through Groupon and I am thoroughly please with their swift action. I choose to use this Doctor for a laser vein removal because I tried the Sclerotherapy and it did not work for me. I figured I would buy the Groupon and if it worked would purchase more treatments for Dr. Speron office. But, The drones that work for Dr. Speron have no business savvy, they don’t realize that when you mistreat a patient that is coming on a coupon, you have lost a potentially good customer that would probably pay full price when the coupons are gone. I was so glad to see that I was not the only one very dis-​satisfied with this business.

BEWARE! Do not make an appointment here if you expect it to be honored.
Groupon: Love it or hate it. I’m starting to think that businesses who know in advance that you have purchased a Groupon at times can provide inferior service. This has been my experience in the past (especially with massages).
At any rate, my fiancée had made a ‘Groupon’ appointment for a couples’ facial. This establishment took our appointment down for a later date (months later) because they were all booked up at that time. Fine. Now it’s the day before and they are telling us that they won’t be able to perform the facials simultaneously because they… again…are ‘all booked up’. So instead of an hour long trip to the spa to do facials together (which was the whole point), they want us to go in back to back and wait while the other is getting their facial. Thanks for the ‘less than 24 hour notice on something we re-​scheduled months ago” notice.
I understand places get busy and these things happen. However, we were rescheduled months ago so that we could do it TOGETHER.
I guess it sounds silly writing about a facial (being a straight male), but it’s the principal here. Just because your business is busy and doing well, doesn’t mean that you can take liberties with your customers’ time.
Ok…as we speak, we called Groupon and explained the circumstances and they will be refunding us. Thanks, Groupon. I guess you’re ok in my book, now.

Okay, it’s been 5 months since I wrote my review, and I have to write an update, I just have to.
Again, keep in mind that I have another review for another facility whose 6 sessions eradicated 99.99% of my chin hairs. So believe me when I say… what the heck! Not only did the 8 laser treatments done here NOT reduce my ‘stache hair (which was fine and sparse to begin with, nothing like the porcupine quills on my chin), but seems to actually have INCREASED the fuzz on my upper lip. I am not kidding you.
Now, maybe the good doctor will chime in here and say it’s medically impossible or blame it on something like hormones or time between visits. Again, compared to the extreme satisfaction I have with the other facility… why aren’t my chin quills growing back? Hmmm?
The chin is also considered a small area, but when I had it done at the other place (the one with the 5 star review), each session was about 20 minutes each as my face was cleansed before, and soothed after with a nice lotion and ice pack. His response to my first review is just garbage. Again, I have another experience to compare this one to. This wasn’t my first rodeo, Doc.
Plus after my initial review, Doc Speron contacted me and asked me to remove my review if he refunded me the cost of the Groupon. I declined. In my opinion, if you were truly concerned about my experience, Sam Shady — offering to make it right would have gone a lot further than offering to refund my money and then only «if» I removed my review.
Think twice before purchasing that Groupon.

Since my last review I had another procedure at this medical spa. This time I wanted to try a microderm. Once again, it was wonderful! Now that I am confident about this facility I am beginning to recommend this spa to my friends. SHHHHHH, we, too, are also estheticians but I would never tell Grace that let’s keep it between me and you!

They have tons of groupons and not enough times. I bought the laser hair groupon for 229 on Groupon and you have to wait 6 weeks to get your first treatment and 6 weeks between treatments. You cant get your money back after buying unless you ask groupon in the first 7 days. I would say do not groupon them because it is a money laundering scheme and they will somehow say you have less visits left then you actually have if you buy the package deal like I did with 6 and then they say that you are on your fifth when in fact it is your 2^nd. The service isn’t bad if you don’t mind waiting that long for your initial treatment just take into consideration laser hair removal and other procedures are supposed to be done within 4 weeks of each other, making the procedures nearly worthless to get!

This is for Park Ridge medical Spa. Not very impressed with them at all. Had to wait a long time (about 20 minutes after my message was scheduled). I can’t speak for how GREAT the massage was because it was my first but I wanted a deep tissue massage. During the massage I kept thinking that something didn’t feel right, when I told my girlfriend about the massage she said it was likely I got a Swedish massage.
Maybe that’s just my ignorance, and I should have spoken up during the massage.
Anyway, I won’t be back. Very unorganized place.

Some time ago I bought a Suburban Deals voucher for a massage at this place. I have called several times and can never get an appointment that I want. I have tried when I have time off work and they keep saying she’s either not there or is booked. I try to make the appointments well in advance but to no avail.
This place keeps selling more and more Groupons and Suburban Deals for massages and cannot accommodate the clients who call.

I really enjoy going to the medical spa that is run by Dr. S.
Everyone is very nice and professional and accommodating. I’ve been there about six times and could easily go sixty! Unfortunately, although I’d like to sign up for some more treatments, times are a bit tough and I need to save up.
Hope to see your smiling faces again real soon.

I absolutely loved going to this place for laser hair removal. The price was definitely worth the quality of service I received. It’s in a very convenient location, the staff is very friendly and the service was very speedy. I definitely recommend this place.

This review is for the Park Ridge Medical Spa owned and supervised by Dr. Speron.
It is not for Dr. Speron as I havent had any interaction with him nor seen his shadow.
I had the chance to be in this facility thru Groupon when they had a promo package for Skin tightening and Skin Rejuvenation for $ 139. I know that laser procedure normaly takes about 15 – 20 minutes esp for facial area, the promo clearly stated you are getting 2 procedures that will take about 60 minutes.
Like the previous reviewer posted, it took more than an hour for the waiting time as they have less staff that day and signing consent and history thru their laptop/​notebook than my facial procedure which took less than 20 minutes. When asked if that was the 2 procedures, the young technician said, yes that was all it. Same laser machine. The Groupon promo was supposed to be a $ 1000 value and Im glad I didnt pay that amount or I would cry as hell. I contacted Groupon and I was refunded $ 10???. I am still very disappointed to this day. The building in the picture you see here is totally the opposite of what’s inside. The clinic is just one of the units of this building and is very old and outdated entrance before you get inside the door. The inside of the clunic however looks new and there are so many private rooms inside. For a clinic, I was surprised that it wasnt wheelchair accessible. The waiting room was very small and can be claustrophobic for 10 people.

I was looking for scar removal treatments and after checking on several places near me, I found Dr. Speron listed as «Park Ridge Medical Spa». Their main site listed a lot of procedures, among them scar removal. They also showed that medical massages were half off on Fridays and Saturdays– because I have herniated discs and arthritis in my neck I thought that would be a great way to check the place out and get some relief at the same time.
So, I called. The receptionist was less than helpful. When she answered the phone as a Dr’s office, I asked if I was calling the wrong number. She replied, «Oh no, we’re Park Ridge Medical Spa too.» Alright… I get it. Places do that. I told her I was looking for both scar removal consultation and to check the pricing on the massage deal. She sounded utterly confused. «Um, what are you calling about?» I repeated myself and was put on hold. When she can back she told me her office manager was out and that they’d have to call me back. She had zero information on appointments times, pricing and availability of services other than the
Three days later and no call back. I tried their office again and didn’t get an answer, so I sent an email through their website. Three days later and no reply– I gave them one last call and I got someone to answer. After speaking with the office manager I was asked where I saw the deal (on their website) and was told that they no longer give massages and that they have a new site. (Oooook.) I asked about the scar removal treatments and she said that she couldn’t tell me anything over the phone but I could pay $ 100 to talk to the Dr. and that they took insurance. When I said I wasn’t interested she said that if they weren’t bad scars I could speak with an esthetician for free. OK– I made an appointment.
When I got a call confirming my appt the day before, I asked about parking. It’s a good thing she mentioned the address because not only is it wrong on their old site, it’s wrong on their NEW site as well. Upon arrival I was asked to fill out paperwork, but they’re a paperless office so I had to use a laptop. The laptop didn’t work, then the woman at the desk turned off the one that was working accidentally so it took a good 10 minutes just to get the laptop. The «paperwork“work took me about 20 minutes and asked more questions than a regular Dr would. I mean– I get it, this place does surgeries but damn, I was just there to get a free quote from an esthetician?
Once the paperwork was finally filled out I didn’t have to wait long at all to speak with someone. This consultation involved the esthetician having to call the Dr who told her they can’t help me. They had no suggestions for anywhere else to try (I sort of get it– competition) and I felt it was a total waste of my time.
When I add up the time I spent getting this setup and all the paperwork I had to fill out, I can’t help but feel extremely irritated and disappointed. Not sure how they are with other procedures, but I wouldn’t want an office that is run this inefficiently doing any major work on my body.

My girlfriend has been struggling to find a new Med Spa /​aesthetician that she felt comfortable with since moving to the area. After seeing different offers for laser hair removal, facials and skin treatments in the area I saw Dr. Speron pop up. I have driven by his office numerous times and have actually had a few friends go in for a few different procedures (His work is impressive!) We both felt comfortable choosing him and he received glowing recommendations from our friends.
We met with Dr. Speron for a consultation and immediately knew we had made the right choice. Most plastic surgeons and Med Spas give off this super trendy «we’re doing YOU a favor» kind of feel all the way from the décor to the personality of the staff. Our visit with Dr. Speron was the complete opposite. Super genuine and caring, gave us a tour of the office and treated both of us as if we had been a patient for years.
My girlfriend is thrilled with the results from her Laser treatments and will continue to go back. 5 stars for Dr. Speron & his staff.

I purchased a voucher on Dealfind for this business but apparently most of the voucher buyers will never see if the service is any good.
First available appointment was 8 weeks away from the day the vouchers were sold; the scheduler said they were overwhelmed by people calling with the vouchers.
Appointment was rescheduled without my approval (not convenient, but I went regardless). Another woman drove an hour and showed up to find her appointment was cancelled and the earliest available appointment was in 3 weeks (after her vacation, the reason she wanted treatment).
I was told that they could not treat me because I had used a minute quantity of acne medication on my face. When I made the appointment I was not told to stop all medications for several days, nor does it specify that on the website. I was told to contact Dealfind for a refund on the voucher since they could not treat me. They kept the voucher. Unfortunately the other customer had already left and could not use my time slot.

After Dr Spearon responded to this review I was asked to leave Dr Spearons practice and discontinue laser hair removal treatments. That is how they chose to handle my dissatisfaction.
Update! From 5 stars to 1
I was referred to this office through a unique promotion and entered an agreement for a laser package. I was told that it would be head to toe treatments over the course of a year with the only limit being 4 – 6 weeks rest between body parts and that I would be able to have all of the areas covered within one year with three rotating appointments per month. The contract was mostly unrelated to my package referencing an online program that had no relevance and I was told that the contract was mostly to setup autodraft payments since I was on a monthly payment program and committing to 12 months.
I started in May and loved the treatments, my Esthetician & the office staff. In December Dr. Spearon limited my treatments (and those of the 5 people I referred) to one per 3 weeks making it impossible to finish the head to toe treatment plan I purchased. Ironically this is around the same time that their office began swarming with Groupon package owners and had double and tripple booked the Esthetician who works with me.
Many of my referrals have tried to get out of their contract. I have discussed my displeasure with office staff but have been clearly told that Dr Spearon has decided to follow what the contract says.
BAD BUSINESS PRACTICE.
I will finish my treatments at no more than one per 3 weeks but this is no longer a place I would refer people to.
PROCEED WITH CAUTION!
Dr Spearon I’m in your office monthly if you’d like to discuss.
My former 5 star rating below:
I have received services from Jill, a very talented Esthetician, and she is phenomenal. I have referred many people to this office for laser hair removal treatments & have heard complimentary reviews by the five people I have referred.
Jill is professional, client focussed & holds a genuine interest for her profession. That makes all the difference in my book in terms of quality care.
I love this place and highly recommend you book your laser hair treatments here!