BJ’s Optical

Look, I know it seems like an odd place to find good customer service, but the opticians at this BJ’s optical (I’ve seen Dale and I think the woman’s name is Linette) are just outstanding.
Every time I have even the slightest question or request they bend over backwards for me. Dale took my information and tried to track down a set of frames I was looking for, and checked for four days, calling me each day with an update. Linette spent the better part of an hour consulting me on which frames to get, catering her response to my needs and what I told her I was looking for. This included selling me a frame that was half the price of another, because she noted that durability was a concern for me, and the one I was considering probably wouldn’t work out.
They are really good about telling you if you should wait because of an upcoming sale or event, and every time I’ve gotten glasses from there they’ve promptly notified me when it came in.
I really can’t recommend these folks enough.