Food looks and tastes mediocre at best, definitely not authentic. Prices are cheap, but it shows. Service is spotty. Only good thing is that they have a large menu.
David R.
Place rating: 1 Cleveland, OH
Parma Mexican. Pretty much says it all. I’ve had better Mexican at a mall. Okay, maybe not, but it was damn close. My wife and I ordered two of their margaritas, which are quite large(and $ 8.50 apiece). I couldn’t even drink mine. You know those urinal cakes that used to be popular in places like bowling alleys in the 70’s? It tasted like that smell. The lowest garbage mixer off the shelf and… well, my wife drank about a third of hers and said there wasn’t even a whiff of alcohol, so I won’t say anything about the low grade tequila; I figure there wasn’t any. I ordered the shrimp quesadilla. That is, once our group finally got the chance to order, which was quite a while(weeknight, not many people there). Once the food came(and it was fairly quick), a bunch of waitrons arrived and started shouting the names of entrees at our group in ridiculously heavy accented English, which none of us could understand. So, much shouting over and over ensued, with the wait staff getting more and more basic with their descriptions until someone claimed a dish. And hey, I’m not dissing people who speak English as a second language here, but if you’re not gonna remember who ordered what, you’re gonna have to speak a little slowly if you want the customers to help you figure things out. My order came and looked pretty good, except, well, it wasn’t a quesadilla. It was a shrimp stir fry with a tiny bit of cheese laying in a folded over burrito shell. There was no way to eat it other than just flip up the limp burrito shell and eat the inside with a fork. Which might have been fine, had it had any flavor. Thinking maybe it was me, I forked a mouthful of shrimp, onion and green pepper into my wife’s mouth and watched as her eyes got big. «No flavor!» she agreed. How do you REMOVE the flavor from shrimp, onion and green peppers?!? The shrimp seemed like it was cooked well… it just tasted like… nothing. My wife got a mole dish and said it was just okay. I asked the waiter to remove my untouched-except-for-one-small-pull-on-the-straw margarita from the bill and told him it was the worst margarita I’d ever tasted. He acted like I’d just told him I was the Pope. So…food: awful. Service… substandard. Prices… not bad for the food(except the food sucked, so what’s that worth?), but the liquor was ridiculous. There are lots of better Mexican places on the west side of Cleveland.
Nicole M.
Place rating: 1 Cleveland, OH
Awful!!! Place was empty but the waitress was too busy on her phone to get refills or even check to see if the order was right which it wasn’t. No refill, no check up, wrong order means I can not emphasize enough how disappointed I was and I warn ppl to avoid!
Heidi S.
Place rating: 4 Hutchinson, KS
I had the pollo con creama, it was delicious! I would definitely go here again. The server was very nice and extremely helpful. The margaritas here are also very good.
Tim J.
Place rating: 2 Tampa, FL
Three stars is generous, in fact too generous. I don’t know what the state of Mexican food is in Cleveland, having moved years ago, but I am assuming it is not doing well considering the positive reviews of a mediocre– at best restaurant. We walked in, and the loud obnoxious children screaming, crying, and running around, inspired us to go to the patio(not at all the restaurants fault, but bad first impression). We sat outside, ordered a couple drinks– 16 oz bud light drafts are only $ 2 all the time– after finally receiving our bill however, they charged us 3.50. After finally ordering due to the service being leisurely, we got our food in a reasonable amount of time. The food was at best average, the chimichangas were ok. They weren’t crispy, even the spots not covered in a sauce that truely reminded me of spaghetti-O’s, and they were poorly filled, on both chimi’s both sides were completely empty. My moms seafood burrito(the special) smelled like it was the last day for the imitation crab, overlooked tilapia, and decent shrimp. The service is pretty bad– the first check in on our meals was after two of the three of us finished. This isn’t the worst food or service ever, but there’s no reason to come back, Taco Bell is closer, and the quality is higher. Highly recommend if you want a bud light though. Also, I’ve done this entire review after the plates were cleared and we asked for the check, in addition to the table next to us getting up twice to see if anyone was going to serve them, and again for refills after no one came out. Good luck guys, you need it.
Claudia J.
Place rating: 2 Independence, OH
Our family went for dinner tonight. Never again. We asked to be seated outside. They for got about us. Fifteen minutes later they took our order. We also ordered 2 beer specials for $ 2. They gave us $ 3.95 ones instead. They never checked on us until we finished and never refilled our waters. We then waited over 10 minutes for our check. Food was fair. Could of had more meat. Rice was good but the beans were terrible.
Kelsey B.
Place rating: 4 Cleveland, OH
After seeing the decent reviews on Unilocal for Maya we decided to go here on Friday night for date night. The restaurant is right near West Pleasant Valley, so it actually is by a pretty busy side street. That makes sitting outside to eat not as pleasant, but still the option was nice. The actual inside was small but cozy. Maybe 10 tables tops. Everyone there was Spanish, and spoke Spanish… Which to me and my husband was a good sign. The service was good and the food selection was nice. Slightly disappointed that the meals didn’t come with both rice and beans… But with how good the appetizer chips and salsa were, I’m not complaining. My husband got the chimichangas. He said they were very moist and that the red sauce was delicious. I got the El Originale burrito. It was good, but keep it mind they do put a lot of red sauce on the burrito. So I actually had to scrape off quite a bit before I found the thing palettable. Overall, a great place to try out. Probably one of the best places we have found in Northern Ohio for Mexican food.
Shelly C.
Place rating: 4 Woodland, WA
Normal, good Mexican food. The portions are good also. It’s definitely not expensive either. It’s a nice place to go in winter because it has a Nice décor — bright and cheerful which every Clevelander needs in winter! Also a nice summer spot with their little patio. Good margaritas too :)
Erica G.
Place rating: 1 Cleveland, OH
My family and I absolutely LOVE Mexican food, and we were so thrilled when they put a Maya’s close to where we live. The first couple times we went there we thought it was a good average Mexican restaurant, however we noticed how they were not as friendly as most Mexican restaurants we enjoy. Our last experience will be our absolute last, the chips tasted like old grease, they CHARGE for extra chips and salsa brought to your table before the meal comes(if you are anything like us we love our chips and salsa to snack on), and the one waitress was very rude and brought us chips that we were OFFERED and said were«charging you now ITSONTHEMENU». We probably would of been oh ok thanks for letting us know if she showed some customer etiquette. I personally think if they charge for extra chips they should only refill by customers request and let them know there will be a further charge. They did not even ask to refill our drinks. That was just my personal experience and we will be enjoying our beloved Mexican food elsewhere.
Benjamin K.
Place rating: 4 Milton, WV
My girlfriend and I were passing through and stopped here for lunch on a Saturday. The food was excellent. I tried a lunch combination and my girlfriend had the Chori Pollo. Both were wonderful, I recommend giving them a try if you are in the area.
Joe K.
Place rating: 5 Cleveland, OH
I’m not usually a huge fan of Mexican food, but this place is delicious. I’ve been here a few times now for both lunch and dinner, and the food has always been high quality, fresh and delicious. There’s a wide variety on the menu and they give chips and salsa at both lunch and dinner! There seems to always be a variety of specials at awesome prices. Last time in, I had to wait awhile for the check, but that’s been the worst. I highly recommend Maya’s for great food!
John R.
Place rating: 4 Cleveland, OH
Pretty much the same menu as big brother Cozemel’s and still a nice place to enjoy dinner with friends. Nice staff, good Margarita’s and clean place. Such an upgrade from the last place. Mexican tacos are good but i prefer El Rodeo’s tres tacos more. Have not had a bad meal or time either sitting inside or on the patio. Come on down and enjoy some Parma Mexican food.
Randy M.
Place rating: 5 Parma, OH
Great food, great service, awesome atmosphere! I can’t stop coming back! They are great with kids as well. Small quiet place.