Apple Spice Junction

My office decided to try ordering here for the first time, the menu and the lunchbox idea was really appealing. Overall the consensus was not bad, and here’s why:
The menu is vague. I had called to ask about what ingredients were in items because the menu does not tell you. The customer service rep, though very kind, was only able to guess at what was in the items and could not provide an exact description. That could have been a potential problem for people with allergies or who might not have ordered certain items based on what was in them.
The items were not all as described. For example, a few of the orders said they came with pesto. Come to find out when it gets here that it is pesto mayo, which was a problem for the people who are emphatically anti-​mayo (which was expressed during my first call) and would have preferred other items if they had known that ahead of time.
Some of the orders came with items that were not listed on the menu, though no one’s order was ruined because of it.
I had placed the order at 9am asking for delivery at 11:45am. The delivery did not get here until almost 12:30pm, which was frustrating. HOWEVER, the kind customer service representative did call to advise that they were running a little behind, very nice of them.
And last but not least, one person who had ordered an executive lunchbox did not get the cheesecake that was supposed to come with it. I called ASJ and they sent someone back to deliver the missed cheesecake, which was very much appreciated.
So the reason for my rating is basically the food was ok and the menu needs some better descriptions, but not something that we would likely be ordering again. If there was a separate rating for customer service, it would be higher, they are definitely on their game with that.

This place is great! If your looking for healthy options that come in an adorable package, this is the place! The cashew chicken sandwich, egg salad sandwich and herb chicken sandwich are all delicious.

My job had ordered us lunch from here last spring for a conference that we were having and I thought the packaging/​presentation was awesome and the food was great. My coworkers and I decided to order from here again today and I wish that I could say that the experience was just as great. It took me 18.5 minutes to place an order for FOUR lunches. Granted, they all had slight substitutions so I was willing to be patient. I knew there was going to be an issue when I heard the woman that I was being transferred to, to take my order say that she «couldn’t take an order» — the woman that I was on the phone with said that she would not be available for about 5 minutes, so I offered to hold if the other woman was unable to place an order! JOYCE assured me that the other woman was capable … the other woman took the first three orders but placed me on hold in the middle of the fourth order. Joyce then came back on the phone and when I asked to add TOMATO, ONION and ROASTED RED PEPPERS to my order, she let out an audible sigh! … After this 18.5 minute encounter, I had a STRONG suspicion that my order was not going to be correct … Imagine my surprise when the order arrived and IT WAS NOT CORRECT!
The sandwich only had the tomato so I immediately called Joyce back and she curtly informed me that the order was correct, so I asked if she made the sandwich because I could see that it was not — she then clarified that she entered it in correctly but then said that the onion was already in the tuna??? dead silence on those roasted peppers … She put me on hold to check something with the «sandwich maker» and told me that they would redo my order … NOT FEELING SO GREAT ABOUT HOW THIS IS GOING TO TURN OUT … about 5 minutes later, I get a call from JIM wanting to confirm my order — I asked Jim if he was the «sandwich maker» and he told me that he was the expediter … I gave my order again to Jim and now I am just waiting to see what happens … mind you my co-​workers have all finished their lunches at this point … Did I neglect to mention that I asked to confirm my order on the first 18.5 minute call — not sure what more I could have done outside from going there and making the sandwich myself!
I have to admit that I am happy that I WAITED for the second delivery before I posted this!
Instead of the 3 stars that I started with, I just upped them to 5 stars because despite the EPIC FAIL, they recovered nicely! The gentleman that delivered my second sandwich was very apologetic and even brought a tray of cookies and brownies for me to share with my colleagues.
My co-​workers loved their food and I about to finally eat mine!

Apple Spice Junction has a great menu and their prices are reasonable. They offer delivery also. Their apple walnut salad is amazing! I highly recommend them for catering or just for boxed lunches.

My coworkers and I ordered lunch from here. It was delivered 15 minutes early — a pleasant surprise.
I got the Herb Roasted Chicken sandwich and it was superb! The lunch box it came in was actually a box, which I thought was brilliant. The sandwich/​cookie/​pickle/​chips were not squished and I was able to enjoy the meal.
¹⁰⁄₁₀ would order from here again!

The order was mostly right, nothing that couldn’t be fixed (wrong dressing).
The food was very good, got Apple Walnut Salads, Mandarin Chicken Salad, and the Vegetarian Deluxe Lunch, all got rave reviews!
The highlight was the customer service when ordering online/​phone. We called first with questions, they suggested ordering online. Ten minutes after the order went through, I received a call just making sure everything went smoothly, and thanking me for the order.
A few hours after lunch, I received another 1 minute call asking if everything was satisfactory, and thank you for ordering from Apple Spice.
GREAT!

Really good food; served fresh. The crew at the office loved the wide array of sandwiches, salads, sides and cookies!
They are going to be on my list for future visits and orders!

My office order Apple Spice Junction at least once a week (sometimes twice). A fantastic selection of sandwiches and salads. They do well with substitutions and always call to make sure the order is correct after it is faxed. Get the cinnamon butter!
I recommend putting your order in at by 10:00am at the latest if you are looking to have it delivered by noon.

Our office ordered lunch from here, it was a nice change in pace. I got the half veggie soup and half pear walnut salad. The salad was delicious, loved the raspberry dressing and fresh bread that came with the salad. Candied walnuts on the salad were my fav. The soup was also really good, however the veggies in the soup were a bit too tender for my taste, and the soup could have used a bit more kick. Still really good and generous portions. Others in the office seemed happy with their selections too, no complaints.

Great salads/​sandwiches, outstanding service! We ordered delivery and it arrived in less than an hour (in the middle of lunch rush) — MUCH faster than comparable restaurants in the area. The person who took our order was super friendly and followed up later to thank us for our business. You don’t get that kind of service anywhere. This is a new favorite.

My office uses Apple Spice to cater for meetings from time to time. It is one of the better catering companies in the area. The food is high quality and always fresh. I particularly enjoy that their food actually has some flavor — a lot of catering places tend to deliver bland hospital food. Only issue I’ve ever had with Apple Spice is when it comes to their catered pasta bar — the pasta was a bit dried out when delivered and only got worse once the sternos were set up. Otherwise, all the other food gets a thumbs up!

I really like how their organized in providing a great boxed lunch with all the fixings you need. Box comes with sandwich, side container of your choice, a pickle, & a cookie. Also comes with a mint and plastic ware and mayo and mustard packet. Can’t go wrong. Had the half combo yesterday; BLT deluxe was so good and the home style chicken soup-​yummy with a small kick to it. Today tried the turkey avocado– another great sandwich!

I put myself in charge of lunch for monthly team meetings since everyone was complaining about the heavy, unhealthy food we were eating. I decided to try Apple Spice Junction. Ordering was simple, everything arrived on time and was accurate, everyone was really happy and I even got a courtesy call in the afternoon asking how my experience was. We ordered 9 different items, all were delicious! I was the office hero today… thanks Apple Spice. We will be ordering again.

My office is obsessed with this place, and for good reason. I can only comment on their delivery service, as I have never been to the actual location but I hear it is located in an office building. However; fear not because the food is high quality and great tasting.
They are essentially a deli/​caterer that offer a wide range of high quality and fresh ingredients. The bake their own bread daily, and you can taste the freshness. I have had both salads and sandwiches and have never been disapointed. Prices are higher then you’re neighborhood joint, but you certainly get what you pay for. They have options to get half sandwich and a soup or a salad which is usually what I do. The apple butter they serve with their bread is addicting. My office always gets food delivered and I have never heard anyone complain about anything regarding their food. In fact they all squeal about how cute the lunch boxes are and how flavorful everything is.
Service is spot on. They deliver the food when they say they will. They have also followed up a couple hours after they drop the food off just to make sure we are satisfied. They have even thrown in some free cookies just as a thank you for us ordering from them. I really can’t say how this type of customer service has left its mark on every one here.
Well done apple spice, well done.
PS we have never gotten the catering, but looking over the menu seems like you couldn’t go wrong. The BBQ options look slammin.

Great Bread and sandwiches. Great service and staff. The curry chicken has a very light curry flavor and sweet taste and I’m addicted. Chily is also top shelf. Price is good for the quality of food you get.

Yay!
This place makes the best bread ever. It’s always fresh — you know because they sell their day old bread for $ 1 per loaf. The food in general is delicious and I’ve mostly just eaten catered food when my office orders from them for big meetings. However, I did go to their location once, with a couple coworkers, and though the food was good, the service was a little iffy. It seemed like there was only one guy who knew what he was doing and everyone else looked lost and unhelpful.
The location itself is a bit weird — it’s in an office building, which is confusing and we were worried we were in the wrong spot, but just go inside, and head towards the back and you’ll see it. There’s plenty of seating and décor isn’t anything special, but it’s comfortable and nice.
I had the cashew chicken salad sandwich, and it was really good. I prefer greek yogurt instead of mayonnaise in my chicken salad; nevertheless it was delicious, probably because they used v. little mayo. The cashews added a nice crunch — though the sandwich description was a little weird. The menu said «blended with cashews,» which to me, sounds like they shoved it all in a blender. I think someone just misused the thesaurus or something trying to come up with all of the blender descriptions. «Chicken salad with crunchy cashews,» is probably a better description, in my mind.
Overall, a great experience. If you have catering needs, I highly recommend this place (though, I don’t know how expensive it is firsthand) but if you don’t, head over for a sandwich. At least let the promise of their amazing bread motivate you.

I ordered lunch from here. The turkey avocado sandwich was very good. The bread tasted liked it was fresh-​baked. The pasta salad did not interest me and the pickle was a bit on the limp side. Still, the sandwiches were really good, so I’d come back for that.