Cother Air Conditioning & Heating, Inc.

I’ve used Cother Air Conditioning for several years now. I used their services to replace the entire a/​c unit for my mom’s home several years ago. They did a great job at a reasonable price. I was a little disappointed when I called for service on my own central a/​c unit this morning. I talked to Zach who told me the trip fee of $ 60 is applied to the cost of repairs. Vincent showed up at my house and found the blower and motor needed to be replaced. He quoted me a price for the repairs and then said plus the $ 60 trip fee plus 30 minutes of service. I was quite surprised. I called Tiffany at Cother and told her what Zach had told me. She said Vincent was right and Zach was wrong… of course. But despite all that mess, I am happy because Mr. Cother waived the $ 60 trip charge and the 30 minute whatever charge — that was the only fair thing to do really. I’m pleased that this company has continued to be fair to me and my family. I will use Cother any time necessary.