Orthocenter Medical Group

Lisa PA. The most incompetent medical provider I’ve ever had to work with. She has given me injections of SicVisc for my knee that have sent me to the ER. She has yet to write me a prescription that is correct. My pharmacy has written down the proper dosing for my medication because they are tired of her mistakes. I have taken a picture of the correct dose and sent it to her. She continues to write bad prescriptions. I can foresee her causing the wonderful doctors at Ortho Center a mal-​practice law suit. Very poor provider

I bring my grandmother here whenever she needs to get a cortisone injection from Lisa. They really help relieve some of her knee pain. Its always easy to make an appointment and they even have Saturday appointments. The staff is great and very helpful, thanks again!

My mom fell and broke her wrist. We called the office to get an appointment and the Girls on the phone were super nice, and helpful. We called on a Wednesday got a next day appt with Dr. Lakshman.
He was awesome and the whole appointment was quick and easy and now my mom is healing great.

My great grandma is a patient here. She unfortunately broke her hip when traveling. She had a total replacement at a hospital in Vegas. She then got better but unfortunately fell again and had to be seen for her hip. She came to Orthocenter for her hip and loved the staff. She had a great experience and is doing great since her last fall. Hopefully she does not have to come for another fall but at least if she did we know she would be in good hands here.

I actually really like the PA I saw the first time I was there but have had trouble getting in since. The first PA I saw was awesome but has since left the practice. They seem to always have a 2 week wait to see the PA which is ridiculous. I need a 10 min follow up appointment to get an authorization and it takes 2 weeks to see me? The reason I need a follow up is because they didn’t ask for what I needed the first time. VERY FRUSTRATeD!!!

Again, I was at the Ortho Center and Brandon and Connie. Were GREAT. ASSET to the company…

Took forever to get an appointment. Seen by a PA, I didn’t realize that till I saw the card, meaning I wasn’t told I was going to be seen by a PA, I was under the impression that I was going to see by a doctor.
Took them forever to file a PT authorization and when I asked why it took too long, I was told they had too many patients to handle.
Finally, they take forever to answer the phone and put you on hold for a very long time. Rude people answering the phone. After all, I think this office is a good example of how not to be a healthcare office.

This place is amazing, the office staff are all super nice. I broke my knee and they helped me beyond measure. They made me feel very comfortable, answered any questions I might have, even if I asked it more than once. It was a wonderful experience considering the circumstances.

just wanted to update my review after reading all of the others. There are definitely satisfied patients, especially the ones that got to see a doctor early on. But there is no excuse for what happened to me and Im terrified that it has happened to so many others that didn’t to get to see the docs. I get it that it saves money to have PA’s see patients for chronic pain. But I had an injury that was never treated til i changed docCan’t they numb your knee before doing arthrocentesis with a dang spike? I still haven’t gotten over the trauma– it’s supposed to have either local anesthetic and IV or general anesthesia. I’m planning on talking to one or more of the doctors to see if they even know what goes on.

I had a great experience scheduling my care with orthocenter, I would recommend them to my friends and family.

Telephone service was good, time till I could be seen was pretty fast, the office was rushing around like they were understaffed when I came. I was treated well and competently except the PAC Lisa Beedle didn’t listen to what I said. She made an evaluation and read the urgent care doctor’s report and interpreted my x-​ray, but discarded information from me about related pain and dysfunction. Now I’m waiting for MRI referral to be approved. I waited 9 days then called. They said the referral had not been submitted. They said they’d submit it right away and I’d get the paper by «the end of the week». I called Friday and the referral has still not been submitted — 11 days since I saw the PAC. It’s been 22 days since I visited urgent care. I’m not exactly impressed with the care the Ortho Center has provided so far.

Had an apt with Lisa Beedle. I broke my clavicle after a night out and she fixed me right up. The front desk girls were AWESOME.

Dr. Lakshman is the best doctor ever!!! He took care of me and my wrist. Great staff as well-​pleasant & friendly. Ive fractured my hand three times already – hopefully there is not a fourth but if I did I would go back there!

I love this place! I have searched for an office I feel comfortable in for a long time. Everyone was very kind and welcoming. I had a visit with Ms. Beetle… Like needle but with a B. She is VERY thorough and professional. She didn’t rush me and listened to my problems. All of them. She’s beautiful inside and out! I would definitely refer her to anyone with health problems.

The lady at the front desk with glasses was super rude, but the doctors are extremely nice and helpful.

I had earlier issues with the scheduling side of things, but once those issues resolved, the bedside manner, the pre-​operation consult, and the surgery were excellent. Within one day of the lateral meniscus removal my knee felt better than it had in 20 years. More than two months later, the pain is non-​existent and I must say Dr. Riffenburgh was GENIUS.
I am doing knee exercises to avoid the knee replacement, but if I have to do a knee replacement, I certainly do not fear going back to these Surgeons.

Not a big fan of anything medical related because of one bad experience after another. Orthocenter Medical Group is BY FAR, has the friendliest and empathetic group of people employed in medical history. From the initial phone call with Elise to getting my hand checked out, I’ve felt more at ease and ensured that I was in good hands than I have at any clinic/​hospital. Thanks so much!

Overall very friendly staff and provider! I was able to come in on a Saturday which worked out perfectly with my busy schedule! Two thumbs up!

Great medical facility. I brought my 5 year old daughter here after she smashed her finger in a door about a week ago. All staff were not only nice but seemed very concerned and patient. You can tell they enjoy their jobs. Dominic, Jose and Dr Lakshman were great. As soon as the Dr walked in he was nothing but professional. My daughter and I felt extremely comfortable. Thankfully he told me she only has a bruised bone. Thank goodness! I look forward to going back in two weeks for a follow up. This will be the only Ortho my kids will ever go too.

A great facility with a very enthusiastic staff. They understood I wanted to get my procedure for my hand done as soon as possible and they made it happen. My surgery went well and recovery was short. I can’t thank them enough for getting my hand back to normal as smoothly and efficiently as they did.
I would recommend.
PS. This was at the Pasadena Center.