Paw Boutique

Good news! Paw Boutique is still in operation from their kennel location! I will update their information as soon as I get the details exactly right!
If they do not have your let’s food in the shelf, they will order it for you — so helpful when your cat has very specific needs!

I love the selection of good quality food at this local store. I have been coming here since I adopted my pet through them 7 years ago. I’m grateful that they rescue dogs from high kill shelters AND that they have top selections in good quality food for my cat and my dog. I have always found them to be helpful and friendly!

As a first time dog owner, I cherish the advise & great quality pet products at Paw Boutique. Every question, concern & «proud of my pup» moments are met with a professional, informed & passionate response. Having Obie for the last six years changed my life for the better~ learning how to be a better pet owner is invaluable.
Keep up the good work ladies! I love your store.

Nice little pet supply store. Only site local to me which had exactly what I was looking for.

Does boutique equal to ‘snob’ or ‘lack of interest in anything’?
The products are pretty good. They don’t have a big range of selections like big chain stores which is perfectly fine. The quality is more important than the quantity.
But I must say the person who worked there this morning was certainly not a friendly soul. She did not say hi to my dog even once. I guess I have a different expectation about pet lovers. I don’t need the staff hovering all over me when I shop because I like to take my time browsing. But, a little interest in my dog would be appropriate at a pet store.
Also, the whole time we were there she did not bother to come out of the counter to help me with my questions to certain products. I must say showing some interest in their customers (especially the pets) would really improve the store image.

Great store, always clean and organized. They have an excellent selection of pet foods at reasonable prices.

Love this store. The owners rescue dogs and they are true animal lovers. They have quality items for pretty good price, often cheaper than larger chain pet stores and online stores. I rescue dogs as well, and this is the pet store I recommend to all the adopters. Because then I know that the adopted dogs are eating well.

Love Paws Boutique. Great selection of quality foods, treats, toys and accessories. They don’t sell 2^nd rate products so don’t expect Walmart prices. Don’t panic, the pricing is reasonable and I have found that a few of their items actually cost less than in PetSmart and Petco stores. Marina and Vanessa are very kind, helpful and knowledgeable about pets and pet products. It is their helpfulness that keep me coming back year after year.
Although I’ve never had cause to return anything for a refund, they both were gracious and accommodating in making exchanges (even before they recognized me as a regular customer).

Best pet food supply store in the Pasadena area. I adopted a puppy four months ago and have been going crazy trying to find the best food for her. Doing some major research, I decided to give her something more holistic. I was initially going for the raw meat type of diet but realized as a vegetarian, I would probably cringe at the sight of anything cow. I fell upon this store about two months ago and had a great experience there. I’m big on first impressions, and the lady who typically is there EVERYTIME I shop (I’m assuming she’s one of the owners) was phenomenal at answering my many erratic questions. I saw in previous posts that customer service is below par, however maybe it’s just me but I like not to be hounded all the time. She was available when I needed her.
EXCELLENT selection foods, and I love the simplicity of the ingredients. I feel like I can buy the majority of the brands there and not have to be alarmed by what’s in it. I actually had a particular brand that was not available and she ordered it for me! As a first timer there, she gave me an array of samples so my puppy can choose to her liking.
Clean, quiet, fully stocked. Definitely my place for my puppy’s needs.

My dog threw up from the treats I purchased from this location. Went back to return it that same week, but the short, rude lady behind the counter wouldn’t give a refund and told me to call the following morning to talk to owner. She wasn’t a bit apologetic.
The short lady was never nice to begin with, but this just made me decide never to come back in again.
I called the owner, but couldn’t reach her so I emailed her the situation. No response til this today.
Little tip: When people are mentioning on your Unilocal account that you have really bad service, those customers are not likely to return. People want to spend their money where it’s a friendly environment and they feel appreciated. If you trained the short lady correctly, it could be increasing your revenue on a monthly base. But I don’t agree with the way you run your business so you’ve forever lost my business.

It’s ⁵⁄₁₉ @ 11:43am… and bitch who answered the phone was rude. Didn’t even let finish speaking, cut me off and had fuckin’ attitude.

This review is so over due. I have been shopping here for years! Its like shopping at Whole Foods for your dogs and cats. I never have to worry about what I am buying from here. I know it is gonna be only select top quality food and products. Almost everything is made in the USA which is difficult to find in other pet food places. They do not sell any junk cheap pet food so if thats what you are looking for, go somewhere else.
Bottom line, if you love your dogs and cats, don’t take a chance by buying their food, toys, and basic necessities other than here.

Friendly staff. Great selection for a little store. Clean and cute. Next time I am in the neighborhood, I will stop by again.

I really love this place. they had a great selection of items. much better than I thought they would be. I’ll definitely be coming back here.

I was a little surprised when I visited a few weeks back. I got no acknowledgment when my newly adopted dog and I visited. I was looking to purchase a collar, dog bed, toys, brush, treats, and food and was looking for some guidance. The zero personality at the register made me feel a little like we weren’t good looking enough to be shopping here? but It all worked out fine, as I visited several other shops in the Pasadena area, and 1 being a couple streets away on Arroyo Parkway and I got everything I needed. I met a bunch of lovely people who helped me make some great choices and spent $ 400 on fixing up my mutt pup plus getting her lined up for a groom. I may return at some point but there a just so many other choices where I felt welcome that Paw Boutique is pretty far down the list. It did look like a lovely shop, I just didn’t feel welcome. Most dog people are pretty friendly and usually greet you and your dog when you enter, this was just a bizarre experience.

Paw Boutique is a nice, local shop with a good selection of high-​quality food and toys. The service is friendly and efficient. I read some complaints about smell and it looking warehouse-​like, but in my experience it’s always been clean and it’s far less overwhelming than PetCo and I thought nicely laid out. It’s a great neighborhood non-​chain option for our doggy supplies.

I love this place! They have an amazing selection of high-​quality food, treats and toys, and the prices are very reasonable.
Vanessa and Marina are so knowledgeable about nutrition and all things dogs! Marina is also an icon in the rescue community, so her dedication to the health and welfare of dogs is built into her business.

Paw Boutique is the only shop in the area that sells Canine Caviar. When my puppy was diagnosed with pancreatitis, he went on the special needs food after preparing Dr. Harveys got to be too much. The persons working are usually very helpful, as long as their not super busy. The owners are dog lovers, through and through.

I came in today prepared to switch my dog to a raw food diet. There is so much to raw food diets for your dog and I needed some guidance but the woman working there was not very helpful at all. She didnt seem interested in my dog (usually when I inquire about dog food with any company they ask about my dog, her issues, etc.) and she was very unclear, saying things that contradicted, like never feed the dog raw food with cooked food, and then later to always feed a little regular food with raw food so the dog doesnt get sick when it has to go to the vet and the vet has you put the dog on some special processed food, and then i asked about the bones which i know are supposed to be important in the diet, the marrow bones and necks, etc. and she said no, it was just because dogs dont feel full and if you give it to them they will feel full because they eat them slower.
I was ready to purchased the raw food and continue from now on, which is a good sale to the store considering id be paying over $ 30 a week for raw food. I expected them to be more knowledgeable, clear and inquire about my dogs needs in some way.

By far this is the best pet parent one stop shop! Vanessa helped me out and answered each and every single one of my questions. She made me feel so comfortable and welcomed. I will never to go a different store EVER!
And for those of you who were wondering. yes, they are OPEN on SUNDAYS!!!