Ralphs

After working out at LA Fitness, I try to get my shopping done next door at Ralph’s, which is one of the better stores in the area. The first thing I like are their sale merchandise, which can be 50% off or more. The bread, meats, and household goods are always on clearance, and I get a lot for my money. Second, they have self check-​out, which usually means no lines. Their staff are always there to help, so if I buy produce, they can provide the code right away. Lastly, the store is one of the cleanest Ralph’s I’ve been to in recent history. The floors are clean, racks are immaculate, and the goods are placed in the right sections. I don’t feel like I need to search too much at this Ralph’s because I know where everything is by now. So now that I’ve given away my shopping secret, maybe I’ll see you there?

Okay, came across with the manager at the front door and he didn’t approach me. I know it’s past midnight and you’re tired but come on, greet your customers. The supermarket is super clean & organized at this time but not enough lighting. It’s super dark. There was couple of seniors around trying to reach the labels. The cashier was nice though. At least she say hello to us. Overall experience, okay but Not impressed compared to other locations.

Have shopped here for many years and usually have no problem. But I’m taking the time to write a negative review because of this: I wanted to get some chicken from the «Hot Entrée» counter. When I walked up there was no one in line and only one person in line at the nearby Deli counter, where another person was working. The young woman behind the counter saw me, but said «I’ll be with you in a minute», and began to prepare more chicken to go into the oven. She did this for about 7 minutes, while I waited. In the meantime, 3 more people got in line at the Deli counter. When she finally finished prepping the chicken, SHE WALKED OVER AND WAITED ON THE PEOPLE IN THE DELI LINE, none of whom had been waiting as long as I had been, and where someone else was there working. I am a loyal Ralph’s customer, and this really upset me. I turned and left the store. Terrible service!

This is my usual grocery store. I love it because it’s right next to the gym I go to. Super convenient and clean.

This is a very clean Ralph’s, I go to this place for more than 2 years now and I have no reason to think about going somewhere else. They have freshly baked and they put a sticker with the date on it, so you don’t buy «old» bread. Veggies and fruit are all fresh and the area is super clean. There are always tons of people working there, checking the stuff and they take things away that don’t look fresh anymore, they are not trying to sell you crap.
One reason I like this place is there flower department, if you wife, girlfriend or whoever likes flowers, go there and surprise them when you come home from grocery shopping. They have a huge selection and the flowers are actually fresh, the roses look great. You’ll be the hero :)
You realized how often I used the word «fresh», that why I come back to this place, it feels «fresh» :)

Typical Ralphs. Well organized. Clean. Self checkout.
Parking lot is weirdly shaped.

Friendly cashiers and baggers, clean store and huge selections are the reasons why I go here to buy my groceries. On top of that the deli guy from the old ralphs store on live oak is here now. He used to make the best chicken salad. Its too bad they force him to add carrots in the chicken salad at this store :(.

This is such a clean Ralph’s. The attendants are very helpful and the options are plentiful. Great deli. Good produce too. Bright environment. Plenty of available parking in the adjoining lot. I highly recommend. Give them a try.

I love this Ralphs store. Prices can be a bit high but with the club card and coupons I get by. I feel like they always have sales too. The staff is ALWAYS friendly. This is why I love it here. No matter when I come in, early morning, during the day or at night, the staff always speaks (says Hi, how are you) and offers to help. The checkers also remind me to load coupons on my club card and send me off with a «Have a nice day/​evening.» This is my go to grocery store!

Competition is good. Southern California is the most challenging grocery market in the world. Here, competition means that they sometimes sell harder to get items like dragon fruit along with the usual rotisserie chicken and vegetables and pastries. There is parking both to the north and the south. Regulars usually park on the north side for easier parking.

Im writting this review for an employee at their Coffee Bean located inside this Ralphs market. Joshua is amazing he made my Chai Latte drink perfect and he went out of his way to help me by giving a little extra in a cup and not charging me more which was really sweet and great customer service! Made my drink super fast and tasted awesome!!!

About 20 years ago, during my last year at USC, I made the mistake of thinking that I could live in Hastings Ranch in Pasadena, and commute to Business school. While that was never really a good idea… Particularly after my truck broke down and I was stuck taking the 497 to downtown LA, catch the Dash, and exit somewhere around University Park campus… I could always rely on this 24 hour store to get something cold to drink on my way home. My roommate and I would wander into the store sometime before 2 AM and chat with the night stock/​cashier named Bob, who looked something like the Marlboro man.
Fast forward into the post strike era of supermarkets, and for many years this Ralph’s was a disastrous debacle of solitude… Shopping here basically meant that checking out was a solo experience. Granted, there was a cashier and generally a bagger of some kind, but the skill with which they ignored the customer visually and in conversation was nothing short of remarkable.
This is still unfortunately a common experience at this Ralph’s; however, lately the cashiers have actually managed to begin basic conversations with me while I checked out in line… Asking about my day, inquiring if I’ve tried any of the things that I’m purchasing, and one even made a suggestion for me to «have a nice day.» While listening to conversations between the bagger and the cashier and some other employee that seems to be off-​duty but just hanging out at work are always interesting and lively, they do little to make me feel like I’m being waited on with any attention to me or my needs as a customer.
The good news is, I’m usually not there to have a long talk with somebody… I just want to pick up my protein bars, gallon of milk, and a big giant box of diapers and get home as quickly as possible. But if you’re looking for conversation, head up the street to Trader Joe’s. In a pinch, I will go to Ralph’s because TJ’s closes at 9 PM. If given the opportunity, I will shop somewhere else. However, when it’s late at night and I just can’t live without a bottle of soda water, i’ll head to this Ralph’s.
One note: like many places nearby the 210 freeway, the parking lot of this Ralph’s — especially at night — is heavily populated with homeless people, some of them seemingly psychotic. Two nights ago, I watched a guy whose pants had fallen all the way to his ankles in what looked like hey yoga position licking… Yes, licking the ground outside of the nearby Jamba Juice. He then stood, urinated on the spot he was licking, yelled at several people that work there, and pushed shopping carts across the parking lot down the hill and into Foothills Boulevard. Not a bad show my deal but probably not the kind of thing you want to subject your children and ride to why you go inside to buy baby wipes.
So lock the door, hope they don’t have blasters, and hide all of your expensive crap in the car… And enjoy this Ralph’s. Oh, and don’t forget to bring your bags or a bunch of dimes to buy new ones.

The chicken wings are really delish… I buy them for our office staff meeting and it is hit every time. It comes with sauces like honey chipotle, ranch, BBQ. I also love getting the fried chicken here too with mash potatoes with gravy and macaroni and cheese, the prices are reasonable. The place is recently upgraded and nice inside. The deli will get busy sometimes for lunch and you may have a wait time if they are getting sandwiches. The deli guy is nice but he is super busy and doesn’t seem to have time when or are person that is not decisive on what you want to get,

I shop here for most of my basic groceries. I have compared the quality and the prices to other stores in my area, like the Von’s, and the Albertson’s, (once Safeway) and frankly, the extra few pennies on the dollar here is worth it. All of the produce and meats are fresh, the service (when you can find it) is helpful, and there are always manager’s specials to offset the extra cost. In fact, there is a small bin in the meat department that offers deep discounts on fine meats that are close to the expiration date. You can pick up $ 30 worth of fillet mignion’s in this bin for 12 bucks; or chicken fa) ita’s for 4 (and ugly looking bacon for 99 cents). Similar deals exist in the fish market, and the smoked meat and cheese area: things like Hebrew National Franks (usually 6 bucks) for 3 dollars. If you like to shop every other day for that evening’s meal like I do, these are a great bargain. But if you shop a week in advance, some of these items may be spioled by the time you cook them.
Poverty minded shopping aside… this place has most of what you want or need. And their own brands are as good as the others and much cheaper. Certain things like fresh live fish, garlic, ginger, and mushrooms will be much cheaper and fresher at a Chinese Market (which are abundant in this area). But for simple white man shopping… this place is fine.
Their bakery will decorate cakes if you call in advance. And their meat and salad deli will give you tastes of everything first. But be careful… their fresh baked breads are not nearly as good as Von’s… and their coffeecake tables offer less than excellent sweet morning breads.
This Ralph’s also has a Starbucks if you want to get all) acked up on coffee before you shop. But that always makes me spend too much money on things like canned ravioli on special for less than a buck.
Also this Ralph’s has a wide range mushroom selection and an organic produce area that also often has specials. Grapes and Cherries always have a tasting bowl. I) ust grab a handful and munch as I shop. And there is often a 99 cent a LB sale on lettuce, broccoli, kale, and other green leaf vegetables.
The flower market here is okay but not great. However the wine and spirits area is A O K. And their herring and lox section is only a token.
The one real downside to Ralph’s in regards to alcohol is that they have really good specials, but only if you buy multiple bottles. It makes it hard to buy one, even if all I want is one. So I but six and get the special discount (nearly half price). But then I drink them. I drink them faster than I would if I bought them one by one. Then I go buy more. It is like a coke addict… and Ralph’s is the dealer («common man, you can do one more, common, you’ll like it. I’ll even throw in a little extra for you for free»).
My 90 year old father recently shopped at this Ralph’s and he forgot one of his bags in the the cart in the lot. I called and the store manager, and she had already found the cart and bag and put it aside. They would not drive it to his house, but they took his name and put the bag aside for him to collect later. I call this fair customer service. Not great (great would have been driving it to his house because he is 90, or at least insisting on taking the bags to the car for him). But they did what they could without having to go out of their way.
There is a large and often packed parking lot for the store, and the place has both a north and a south entrance. The south entrance is open later so park there. I believe the store closes at 2AM.

This might be the largest Ralphs I’ve been to. It’s well-​laid out and the aisles are very organized. It’s very clean and feels new. It has self checkout stations, which I love and use if the other lines are long. However, there was no line to speak of and the store was well-​staffed with lots of checkers.
The staff was so pleasant and helpful and had big smiles. They seemed happy to be there and to be of service — a refreshing change to what I’m used to seeing. It was a great experience!

This grocery store is HUGE. Great Selection!
It also has nice bathrooms and 2 redboxes!
I’d come here all the time if it was closer to my place.

This place seems super huge! It’s one of the nicer Ralphs that I’ve been too, everything is well stocked and orderly. Their organic produce section is larger than the Albertsons close by and is near enough to the prices of non-​organic produce.
I like that this store also bundles up produce that are slightly marred to sell for 99 cents, great deal and the perfect amount for me. I don’t want to have to buy vegetables in bulk and then not eat them all in time before they go bad.
I was impressed by the refrigeration, they light up as you walk by it… Ooooh High Tech! :D
A section for everything, you can do all your household shopping here. I even got drain cleaner for a slow draining show drain.

I need to update this review. I am a mom that uses the WIC program for infant formula & there are times when I have to call 5 different stores to see if they have the formula I use in stock. This Ralph’s usually has what I need & they are kind enough to pull the cans and hold them for me so no one else swipes them. The customer service people on the phone are always so nice. All smiles & they are always happy to see the little one.
The Vons on Colorado/​Sierra Madre has been known to treat you like poop when they discover you are using WIC. No mother that is raising infant children should ever have to feel ashamed for getting assistance to feed her children. Maybe Mom is single and working on her Master’s degree. Do you know how much that shit costs, customer service people at Vons? You just never know about people’s personal lives, it’s not nice to judge.
Thanks for being non-​judgemental & friendly, Ralph’s. Oh, and also for having an awesome organic section.

Wow. entering from Foothill is horrible. I scraped the front of my car both when I entered and when I exited. This parking lot is a bit confusing because of the arrangement of the buildings. Basically there are multiple ways of entry into the parking lot and into the store, but right now they have construction going on, so if you want to choose a specific entrance you may have to drive all the way around.
I’ve been here 3 times and usually I see a lot of employees in one area. The last time I went there were 5 people hanging around the grocery area. How many people does it take to restock items? About half of the employees were just chatting. It looked really inefficient.
This store isn’t that welcoming because it’s so big and segregated, much like the parking lot. But the people at the Deli were really nice to me; they gave me samples because I had been waiting a long time. haha.

When I’m feeling a little «under the weather» I don’t care to interact with others too much, especially in public. So, the grocery stores that I frequent on a regular basis, I don’t patronize them when I’m sick because I don’t feel like talking or being bothered with the employees, as many of them like to talk with their loyal customers. To avoid being bothered, and/​or getting others sick, I decided to find a grocery store that has the wonderful service of self-​checkout.
The Ralphs in Pasadena, on Foothill, offers self-​checkout and it’s such a great service. Customers are able to handle their own transactions and bag their own groceries without the involvement of others. However, there is an employee nearby to offer assistance, if needed, to self-​checkout customers. In addition to this nice service, this particular Ralphs is clean, open 24 hours, and well stocked, as I had no problem finding my items. Usually, I don’t come to this part of town too often but, I’m willing to come to this Ralphs again to take advantage of the wonderful self-​checkout service.