This guy is hands down one of the best doctors around. Ignoring the fact that he is hilarious, the way he treats his patients is beyond top notch. He also clearly LOVES what he does and is passionate about optometry. I had an emergency and just walked in to this practice, I dont have vision insurance so it doesnt matter where I go. My treatment that one time has turned my family and I into lifetime patients.
Lindy C.
Place rating: 3 Paso Robles, CA
Dr. Hile is excellent and My husband and I really enjoy seeing him for our eye needs. The eyewear area is also great. Melissa helped me leave my comfort zone and pick a cute fun style that brings out my eyes. Backend office not so great. I was changed $ 240 twice and called them to ask that they refund me the duplicate charge. They told me that the person who handles billing will call me in a hour. Twenty four hours later she calls and tells me they didn’t double charge me and I need to work it out with my bank… Whenever I tried to talk she would talk over me till I finally said, «I’m not going to argue with you because you did double charge me and.» Then she proceeded to talk over me and OFFERED to call their credit processor to find out why they are holding a charge. Shouldn’t that be your first task? Not the best customer service.
Gerald C.
Place rating: 5 Los Osos, CA
Love my new glasses. I thought I was seeing perfectly with the old ones, but these are noticeably sharper. And thanks for adjusting the bifocal to my preference.
L R.
Place rating: 5 Paso Robles, CA
I Highly recommend Dr. Hile. He is very knowledgeable, he listens, and he cares. The office staff used to be not so great,(which Dr. Hile wanted to know about) but they’ve made some staffing changes and the girls there now are great. My family and I have been going to Dr. Hile for years and wouldn’t consider going to someone else.
D S.
Place rating: 5 San Francisco, CA
Dr. Hile is great. Very personable and friendly, and seems to know what he is doing. What more do you want in an eye doctor? The office itself has quick turn around if you order contacts, and they have a great selection of glasses.