E&R Flooring Inc

This review is in regards to employee behavior, not the actual flooring service. I took to Unilocal to write this review, because I did not receive a call back from E&R Flooring when I attempted to call and speak directly to them about the incident. Allow me to explain…
Just the other day, I was patiently waiting in a long line of cars at a light on Boston street just outside of Salem, MA. As I was pulling forward, one of ‘those’ guys suddenly came zooming up the shoulder and attempted to cut into the line right near the front where I was… and where everyone else had also been waiting to get to. The man in the truck (with the license plate beginning with N76…) proceeded to merge into the line even though I was clearly sitting right there, forcing me to partially pull into the lane with oncoming traffic so that I could avoid colliding with him. He was literally inches away from my car. I then braked, and he got his way. It was then that I was greeted with the cheery logo of E&R Flooring on the back of the truck, reminding me of their professional services and excellent customer relations. So I decided to call the number that was so nicely presented in front of me, to let them know how their company vehicle was being operated, and how potential clients like me are already being treated. However, as I mentioned, my call was not answered or returned, despite their claim that they are «always ready to answer your call and provide our professional assistance.»
I wanted to give them the benefit of the doubt, and assume it was some kind of mistake. They may have superb flooring services… maybe even the best! But I don’t think I will ever know first hand, because when a company has personnel openly driving that way, and then fails to follow up on a call regarding that incident, I have trouble envisioning any business with them in the future regarding my flooring needs… solely based on the fear of how I may be treated.