Homewood Suites by Hilton Boston-Peabody

This place looks nice but the employees suck saw one smoking a joint and we couldn’t stay when we had a room reserved because they over booked and lied to us and said that they thought we said 1:00 pm but we said 1:00am and we checked to make sure we could come at that time 3 times on our way down and they always confirmed and they made us pay for another night when we shouldn’t have had too because they screwed up so the employees suck ass.

What a great hotel! Cozy clean rooms with kitchen separate office vs bedroom.
Quiet ac/​vent felt like a home away from home, The evening desk manager Mariha was very courteous helping me check in providing toothpaste shaving cream and ensured full satisfaction.
I also needed to get some fax and photo copy help and they provided the service complimentary.
It’s always a big help when traveling long as I had from the west coast to come to a cozy nice hotel to stay!

Sorry but no accomodations for late checkouts. I had a small shellfish allergic attack aaked for late checkout. Sorry no accommodation. I am upset. Really upset.

This hotel is perfect for a family looking for a spacious and comfortable place to stay near Boston (only 20 – 40 minute drive depending on time of day). There may not be a lot to do around the hotel, and the hotel rooms could use a little updating. That being said, the rooms and bathrooms are very large and the hotel is well kept and clean. Most importantly, I give this hotel 5 stars because the staff was awesome. Everyone we dealt with was friendly and very helpful, especially PJ at the front check-​in/​out counter. I would stay here again she visiting Boston with my family.

Broken closet door. Hole in the bed sheet. Generic soaps. Gross dinner with no booze. At least breakfast was better than expected with bacon.
Aside from the poor state of the hotel, the staff was super nice. The hotel manager especially. I kept running in to her– even one night after she was off work but had returned just to help a handicapped guest get into bed. How nice is that?!
I would give the manager 5 stars but the hotel itself was only 2 stars. There are too many better options for the price point in the area.

Took my 12 year old daughter and 2 of her friends here as an alternative to a big birthday party. Called ahead and spoke to Katie (sales manager) she decorated. our room with a cute card, streamers, cookies and candy.
Lori at the desk was very sweet to all if us the entire stay and very helpful.
The rooms were very clean and I LOVED that the bedroom as separate from the sitting room and kitchenette so the girls had their privacy… TVs in both rooms. Pool was so much fun.
In the morning there was a complete complimentary breakfast in the lobby.
Check out time was noon (most places are 10 or 11.)
Very nice mini get away !!!
Dianna
Salisbury, MA

I stayed here for 2 nights last weekend with 3 others. Our room was spacious with a bedroom, living room, bathroom and kitchenette. The décor was nice and the room was very clean. The couch had a pull out bed and there was enough extra space in the living room for a queen size air mattress. The complimentary breakfast is a bonus. We were able to take an über into Salem both days, which is a much cheaper option than the shuttle the hotel offers. This will be our preferred hotel for our annual trip to Salem.

Stayed here for 2 nights on our girls weekend to Salem. We all really liked this hotel. There were 4 of us and we had plenty of room. We had a suite with 2 double beds in a bedroom separate from a room with a pull-​out couch and enough room for a queen size air mattress. There was a kitchenette with a good sized refrigerator, a 2 burner range, and a microwave. The beds and pillows were comfy. The bathroom was very good– shower had good water pressure and the towels were soft. The complimentary breakfast was more than sufficient. All the employees were friendly and helpful. We plan on coming back next year.

Wow — I just called a few minutes ago to check availability for my parents to stay in Dec. and the woman who answered the phone was so rude! She wouldn’t even let me finish my sentence to indicate the dates I wanted to reserve for! She totally cut me off mid-​sentence.
A total turn-​off. I’m definitely NOT letting my parents stay here.
Thanks for nothing, Homewood Suites. Please train your customer service reps better phone etiquette because you only have 1 chance to make a good first impression! You’ve just lost a potential customer.

Really really friendy staff. The rooms were very clean and very large. The bed was really comfortable. The curtains were hiding some missing window trim, but not noticeable unless you looked for it.

We generally like staying at Homewood Suites, and this trip was no exception. We enjoyed the complimentary breakfast each day, though we were never back in time to eat the light dinners that are available Mon — Thur. The only caveats I would add for this location are:
* It is not easy to get to unless you are on the 1A highway heading north from Boston. If you come in on 95 south, the exit leads to a sort of back-​driveway. Even smartphone navigation isn’t that helpful.
* When you leave the hotel, if you are heading south into Boston, you have to exit in an odd way. You turn from the hotel parking lot north onto 1A (which is quite busy), go about a block, take a sort of exit ramp on the right, which does a 90-​degree turn and crosses 1A at a light. You can then turn left onto 1A south there. If you do not, it is hard to get onto 1A south after that. Once you understand how it works, you’re fine.
* (Minor) The alarm clock — you can’t change the time. Our clock was set about 50 minutes fast. This is the 2^nd time we’ve seen these clocks; last time they offered to send a maintenance guy to our room to change the time. I just used my tablet to wake up (plus a wake-​up call as a backup) and had to remember to subtract 50 minutes if I woke up in the middle of the night and did a time check.
Definitely recommended, overall.

I recently visited this hotel with my husband for a Saturday overnight. There were many hotels in the area to pick one, we picked this hotel because the price was comparable-​even though it was a suite with a kitchen add on. So that was a bit of a non-​brainer.
The front desk attendant was very polite and genuinely friendly.
The suite – a king size bedroom, living room, kitchen and bathroom were tastefully decorated. The kitchen had a marble island with bar chairs. The cabinets were equipped with cooking equipment and plates/​glasses. There was a refridgerator, dishwasher, and stove – but no oven, which I had overlooked. So be warned – no oven.
On the fridge there was a menu of dinners-I’m assuming these are options for people who stay here long term – this place is like a fancy Extended Stay really.
There was a pool that we didn’t have time to use, and also a nice lobby which hosted the hot breakfast in the morning. Make your own belgian waffles, banquet style scrambled eggs and sausage, as well as other continental items like toast, yogurt, juice, cereal. I always appreciate being able to get scrambled eggs at a hotel.
My only gripe about this place has nothing to do with the hotel at all-​its the busy Route 1 road its situated on. Being from Central CT I’m not used to this kind of… automotive fury. I was afraid I would be rammed into everytime I was on it… so suffice to say-​make sure you have the strongest driver in your party behind the wheel when you venture out (Although you could go to the Sonic next door without having to drive on the road, the parking lots are linked)

I have never been to a hotel that has treated me so well. My boyfriend and the rest of his crew were staying here for a few months while filming and the two times that I had visited I was treated like gold. Mariah who works the front desk and I think is one of the managers remembered my name when I came back the second time and was so kind. Daniel who also worked the front desk was always so helpful and I cant remember the other gentleman that was there but he was great too!!!
The hotel is located about 5 miles from the nearest grocery store and I had no car. The hotel provides a shuttle during the week to take you within in a 5 mile radius. I took the shuttle only once but the driver was so kind and friendly and helped me out with my shopping.
On my boyfriends birthday Mariah went out of her way to go get a cake for him. Who does that???
They include a decent breakfast bar every day and dinner during the week. The workout room is not occupied frequently so when I worked out I had it all to myself. they had just enough equipment where I got everything in that I needed!
I would recommend staying here if you are visiting Peabody!

This year our suite was much cleaner. We still love the convenience of the laundry on the 2^nd floor, the option of light cooking in a kitchen, and of course the multi-​room suite always makes things feel more spacious. Here ends the investigation of the happy shiny side of the coin.
On the aging flipside of the coin we find that the dishwasher in *this* room was broken too! Just like our room last year, there’s a sign on the dishwasher announcing it’s defunctedness but assuring us that another one is ordered. .. uh, that’s kind of a weird coincidence since we saw this same card on the other broken dishwasher nearly a whole year ago. .. me thinks, things are getting a tad run down here and the management are not able or willing to renovate. Fluorescent lighting still abounds in the rooms, and the pool is too cloudy to contemplate getting into.
It’s not terrible at all, it just could be so much better. We’ll probably stay here again just because it’s so darn conveniently close to the family we like to visit here. I’d really love to see some renovations here to bring it up to par with other Homewood Suites.

A while back, we took a trip down to San Diego county to visit Legoland for my son’s birthday. We stayed at the Homewood suites in Carlsbad. We had a great time. The included breakfast was decent. The included dinners were filling but not much to my liking. The manager’s reception where they were pouring Stone IPA was AWESOME.
So, when we planned our trip to Boston, I looked into Homewood for a hotel. I found this Homewood in Peabody. It is not far from the airport, we could drive about 15 minutes to get to a subway station, and the price was reasonable for the Boston area at this time of year.
We arrived late on a Sunday evening. Check in was not a problem. The room was a typical Homewood layout with a bedroom, living room, bath, and kitchenette. The room seemed smaller and was definitely a bit dated compared to the Carlsbad location.
We had four people in our party — me, my wife, and our sons (ages 5 and 6). So my wife and I took the big bed and our boys were going to sleep on the fold out couch. The mattress on the couch was definitely thin. The boys tried to lay down together but started fighting, so we put one on the floor. Then there were not enough blankets to go around since the thermostat was set at 68 deg — Brrrrr.
Breakfast here is nothing special or even all that edible. Mostly frozen and reheated stuff. You can make your own waffles. It seemed they ran out of stuff a lot. The «cooks» seemed to be kind of confused about replenishing trays. We did not try dinner here, and there is no manager’s reception.
The pool is indoor, so the kids could swim in the eveing.
All in all, I was not impressed. I think I would look at someplace else if I was in the area again.

For our four-​person family, Homewood Suites has become our favorite hotel chain. The Peabody location lives up to the level of quality we have come to expect. The room was spacious and clean; we had a King bed for the parents, a foldout couch for one child and rollout bed (provided on request) for the other child. We all had a great quiet night’s sleep.
We were not there for the complimentary dinner (certain evenings only), but we did enjoy the full breakfast, including fresh waffle maker with strawberries and cream. Also: scrambled eggs, ham, and fried potatoes. The place was a little busy for Columbus Day, and the staff was having trouble keeping up with demand. But overall it was a great breakfast.
I’ll be looking for Homewood Suites on my next trip, for sure.

Love this hotel, it feels like an apartment! Great location. I’m from the area and go here when my boyfriend visits me up from nj. The location is not stellar for a vacation, but if you’re from new england, it’s a nice get a way for the weekend. However, I would recommend staying here more in the fall/​winter as prices are very high at this particular homewood location in the summer.

Came here on a last minute business trip. Nice enough for the level of chain hotel it is. It had a decent pool and fitness area (which unfortunately I did not have time to use), complimentary breakfast had a decent selection and was edible (I didn’t expect haute cuisine), and the suite was large and kept clean. Bonus points because staff shoveled in back of cars and had the lot pretty well cleaned up after the massive snowstorm, so it was easy to get out car out. The only downfall was no restaurant so I had to turn to the fast food joints on either side for dinner in the storm.
If you have to stay in the area, this is a fine, well maintained property at which to stay.

Another Homewood Suites that I frequent in the Boston area. It is located in Peabody, which just next to one of my favorite Bostonian towns, Salme. Close to the highway and not that far from the airport. All good things.
One thing I do not like about the Peabody location is the medians that the city has preventing drivers from turning directly into the lot. What happens is you have to drive for a while, find a side street that allows you to exit and turn left. That is annoying more than anything.
This time I noticed that while the rooms were the same large size and comfortable feel they always have been, there must have been some recent repairs. The wood floor in the kitchen section was not straight and left a crooked gap between it and the carpet. It reminded me of my days in shop class. Also, the shower ceiling showed some black flakes — not sure if it was paint, hair color, mold or what, but it wasn’t a good sight.
One thing that did really impress me was the General Manager, Arzu. She was very pleasant and always smiling. During breakfast one customer approached her and asked about the muffins (which are nice presented, I might add). She said her kid was allergic to tree nuts (or maybe it was pine nuts)…either way, she asked if the muffins contained them. Arzu wasn’t sure, but walked into the kitchen and returned with the tub of mixture they use and the two of them reviewed the ingredients. There was an ingredient the customer didn’t know and asked what it was. Arzu said she would find out, went into the office and pulled it up on the computer. To me, if you don’t know if the muffin has nuts, don’t get the muffin, but Arzu took the time to meet the customer’s needs. That service and attention to detail added a star to this location.
I will continue to stay here, but hopefully they renovate a bit or finish what they have started.

Traveling with two young sons (ages 3 ½ and 6), my wife and I always seek out inexpensive suite hotels. The separate bedrooms, two televisions, and kitchenette set up works best for us. Homewood Suites is our favorite chain; we’ve stayed in them literally from coast-​to-​coast.
I’ll be honest – if you’re looking for character and charm, the cookie-​cutter Homewood Suites won’t deliver. The one we visited in San Francisco, CA, is pretty much the same as the one here in Peabody, MA. But, if you are looking for consistent quality, clean and well-​maintained rooms, friendly staff, and a free breakfast, the Homewood Suites delivers at a reasonable price.
Our experience in Peabody was exactly what we expected. We spent nearly a week here waiting for our power to be restored post-​ice storm. The staff was wonderful – even going so far as to offer us their special ‘storm rate’, cutting our cost for the room by about 30%. The breakfast had enough variety that our kids always had something they wanted to eat. The pool was a little cool, but always open when we needed it.
If you’re looking for a suite hotel just outside Boston, I’d highly recommend the Homewood Suites.